This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

Gabi at the Congers location was awesome to work with on a full order. Delivered on time and on…read morebudget.

This is the spot to go to for any home projects you're working on. The staff are always super…read morehelpful. Way better than going to one of the big chain stores. They've helped me with a number of projects including putting flooring down in my attic. They recommended a certain plywood and cut it to meet my attics dimensions. Everything fit great. I also had an issue with my washing machine. I brought the part in and the staff was able to remedy the issue for about $15. It would have cost me hundreds if I had a repairman come fix it.

They're very friendly and helpful here. I don't know anything about hardware or home repair, but…read morethey never make me feel like I'm asking dumb questions. Today I dropped my car keyfob on the street and it stopped working. I thought I'd be spending the day waiting for AAA, but I went to Hastings Paint and Hardware and asked if they could help, and the man at the front desk took it apart, put it back together correctly, and didn't charge me a cent. I'm very thankful. Most of the negative reviews here on Yelp refer to the previous ownership. The people who work there now are terrific.

If i could give it negative stars, i would. I went in today because the shower curtain rod my…read morehusband bought doesn't work. Instead of trying to help me, the senior guy in the store (the owner?) inserted himself in the conversation and proceeded to humiliate me by telling me there was nothing wrong with it. As a crowd of men gathered around, he continued to "mansplain" why I was wrong and he was right. Arrogance compounded by misogyny. I am certain that would not have happened if my husband had gone in, or if he has been with me. I am usually a big proponent of shopping local but not this place.

Very impressive staff and knowledgeable teams. I highly recommend them. Great for lawn mower,…read more snow blowers parts and there outdoor equipment

I have always had great service from Durie, They are honest and help guide you to the right…read moremachines for your needs. They take the time to educate you on the options and variations, and show you how to use the machines safely. I have been a customer there since about 2000. They carry the Best Brands to cover all the bases.

I went into the store again and talked to one of the employees who said they would call me with…read moreinfo regarding an item I was after.... No call. The store offers a lot of items and the prices are decent. It's open on Sundays too which was a perk for this day.... Not calling back is using the only strike you have. I won't return.

Nancy was extremely helpful. She was very quick with her email response no matter the time of day!read more

Craftmaster Hardware, is where it's at!…read more I'm a Maintenace Techniacian and a good portion of my job requires locksmithing. I exclusively shop here for all my locksmith needs. Why would I exclusively shop at one place? The answer is quite simple. They have unbeatable prices, fast shipping, and phenomenal customer service! The company I work for has an account with them, so the prices are ridiculously cheap; there's is absolutely no comparison. Their prices are usually 20-25% cheaper than the regular retail price. They're really good about shipping. Anytime I purchase an in stock item, they'll ship it out the same day and I will usually receive it the next day. Their customer service is top notch, I usually deal with a sales rep by the name Don; Don's the best! If I have any question about something I'm not familiar with or what kind of lock would be good with a certain application, he's pretty good at making a suggestion. A couple times I needed some out of stock items expedited and he was able to get them to me fairly quick. There's also been instances when I needed a something same day and I was able to pick it up directly from them. If you're a locksmith or a technician I highly recommend you check this place out!

I've shopped here weekly for over 30 years. Great convenient location, super knowledgeable sales…read morestaff and they are expert at matching and mixing paint!! Always a pleasure. I do my best to support local business and it's easy with this one. You can buy what you want, in sensible quantities at a reasonable price. Spars me the trek to the big box "stress mess". Thanks everyone at Millwood hardware for being the best!! Also: I usually leave laughing , never a charge for that.

Great to get your window and door screens fixed!…read more Oh - and it's NOT Home Depot!

Chris and the team at Passoni were INCREDIBLE!!! First,…read moreChris did exact perfect measuring for my difficult space. Second, after seeing my space he recommended the most incredibly beautiful granite that was PERFECT for the coloring and design of the room. Lastly, installing was only days after Chris measured. And his team was ABSOLUTE! Making sure the product was perfect!!! This is my third project with Passoni. And I'm honored to work with the best. CONSISTENTLY the BEST!!! Thank You!

Chris and team were the best. Quick to come and measure, quick to fabricate and installed in less…read morethan a week. Very, very fair prices. I would not go anywhere else.