I go here all the time. Great store, great staff. What I like best is, you ask a question you get…read morean answer. A real American hardware store.

Montvale and Surrounding area's only local hardware store. This place has been here for years and…read morehas everything you need. There are not many local hardware stores around , so it's great to see a very well operated and equipped old school hardware store still be around and kicking butt! This place is so reliable. Has everything the big hardware stores have and more! They have a key making machine too! So convenient this place is for Montvale/Park Ridge/ Pearl River/Woodcliff Lake areas.

Asked the attitudinal child who offered to help me, "if my countertop is 17 x 52", what size sink…read morecan I put there? ", He says, 17". I ask again, same thing. So then where does the faucet go, " anywhere ". So the sink is the same size as the countertop? Really rude. Will not recommend or go back. Have shopped here many times in the past, never again.

Great place. Nice people. Very helpful. Same service as hartel. Recommend…read more Better than big box stores

Retro store that could be a gem but workers are consistently not friendly if you don't look like…read morethem. This is Bergen County in the 2020s, 1/2 of the population is minority yet no one in this store is and you feel that every second you're in the store. You will be mostly ignored willfully. Walked out and decided against making a purchase.

Staff was very helpful and accommodating. Had to get a set of keys made. Able to get it for about…read more$2 per key and could have gotten a car key done for $85 cause it's a special key. Still reasonably priced cause its convenient and want to support local businesses. Thanks Benjamin Bros !

I just came into town to go to another store which wasn't open today. Then I saw the neon of…read moreThe 5&10 store. They're not many of those left anymore I went in remembering fondly, going into many of these stores over the years. Well, the store was just like I remembered those other stores . It is set up exactly like you remember. It's like stepping back in time 50 years ago. So many good things that you can buy practical things for the home. They have a nice aisle of games and cards. Even a retro new version of that fun electronic game Simon. I spent a good 45 minutes looking around. I should've taken a basket because I could hardly carry when I brought up to the counter. Leather cleaner. Undershirts. Lava soap, Brillo pads address labels. Yarn a blank videotape. A few lightbulbs. Some stick on hangers, shoe polish shoelaces plus a bunch more stuff. So nice to have a store that has so many good quality, practical things all up and down the aisles Not a lot of junk. Just good stuff. The cashier was very friendly and told me about the history of the store. It was open since 1960. Three generations of the same family have run the store. Definitely come here and you'll find lots of things that are practical that you'll need for your house. Maybe some gifts for the holidays too.

This is an old style, affordable, ma and pa convenience store. Crafts, toys, and more mostly for…read moregood prices (except for the legos). The owner is friendly, everything is organized and clean.

I cannot speak highly enough about Kevin Duffy, Chris Shannon, and manager, Jeff Wood. After a…read morevery negative experience with a contractor who left us high and dry, I stopped at the Emerson location in the hopes of trying to track down some missing materials that the contractor promised he had ordered months ago. As I suspected, the materials had never been ordered. Upon hearing this, Kevin, Chris, and Jeff very easily could have wished me well and sent me on my way. Instead, what they did was above and beyond. They turned a very negative experience into some thing truly amazing. Even though the store was quite busy, they took the time to listen and helped me troubleshoot. Then, they reached out to a local contractor (Karl Drehwing) to see if he might be able to help us out despite being incredibly busy. Karl arranged for a few of his guys to come and help us. (Thank you Justin, Jared, and Greg). They did amazing work. Prior to their arrival at our house, Chris worked closely with me and Karl to get the materials needed. Chris was extremely patient; again going above and beyond. Both Chris and Jeff continued to reach out to me throughout the process to make sure all was going well. Because of their kindness, my family will be able to enjoy Christmas in a house that is warm (literally) and put back together! My family and I will be forever grateful! Thank you for making such a difference by taking the time to care.

This sales person has been the laziest person on 3 separate occasions. Wasted my time by waiting…read morefor really bad info and then passed to someone else. On the 3rd visit, I had no more patients to be switched again for a 3rd time to another sales person. Because he doesn't know how to offer an appointment for window design. 250k of just windows, let alone the lumber. It's nice to know that all the people at Kuiken -Emerson are incompetent. I asked to speak to the owner, first i was told the owner, then the Mgr or district manager would call me back. I asked for the owner. Not important enought to call me back. Window specialist my ass.

Lowe's of Orangeburg is a solid home improvement store that carries the usual Lowe's lineup --…read morelumber, tools, appliances, paint, seasonal items, and home project materials. It's a convenient stop for both quick project runs and larger home improvement shopping. It's usually a good experience here, but I was especially impressed during my most recent visit because of their newer in-store pickup locker system. When you walk in, you can scan your order barcode at the pickup screen (or enter your order number), and one of the lockers automatically pops open with your items inside. It was quick, easy, and pretty cool to see in action. I even took a video of the process to share with this review. There's only so much you can fit in a locker, but hey, this is a big improvement over the old process. Still not five stars as I'm not a fan of their current return policy.

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Craftmaster Hardware, is where it's at!…read more I'm a Maintenace Techniacian and a good portion of my job requires locksmithing. I exclusively shop here for all my locksmith needs. Why would I exclusively shop at one place? The answer is quite simple. They have unbeatable prices, fast shipping, and phenomenal customer service! The company I work for has an account with them, so the prices are ridiculously cheap; there's is absolutely no comparison. Their prices are usually 20-25% cheaper than the regular retail price. They're really good about shipping. Anytime I purchase an in stock item, they'll ship it out the same day and I will usually receive it the next day. Their customer service is top notch, I usually deal with a sales rep by the name Don; Don's the best! If I have any question about something I'm not familiar with or what kind of lock would be good with a certain application, he's pretty good at making a suggestion. A couple times I needed some out of stock items expedited and he was able to get them to me fairly quick. There's also been instances when I needed a something same day and I was able to pick it up directly from them. If you're a locksmith or a technician I highly recommend you check this place out!

From the owner: Craftmaster Hardware is a full-service qualified wholesale distributor of security hardware,…read moredetention, commercial door locks, and locksmith supplies. When you work with us, you can count on high-quality products and competitive pricing. But we know to become your most valued partner, your "go-to" source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets- We take personal responsibility for delivering the solution you need- We are accountable for results and committed to unrivaled service

Just before the storm, I went to buy a weather seal to make sure my doors were sealed. All was well…read moreuntil I realized I had bought the wrong product. I went back to get the right one today and explained the situation to one of the workers, who was more concerned with his phone text than with me as a customer. He proceeded to tell me, "Talk to my boss! If you want a refund," The Boss" told me there is nothing I can do for you because " I could not resell it since you opened the plastic bag" with an attitude. I think the whole weather seal was like $5.99. I told him not to worry about it. I am not a new customer. I live in the neighborhood. There is nothing about "Hometown" in these types of stores. I will take my business HomeDepot where I am not even questioned for a $5.99 item! And then they dare to complain when they go out of business or when they say we do not support small businesses.

Guys are very helpful whenever i stumble to store. Always come out to show me or recommend me an…read moreappliance or whatever else i m looking for. The store is a staple in my neighborhood and is the first place i visit when i need something for my home

PROS: The guy in the store is very nice and his selection is organized while the store itself is…read moreclean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good

Professional, enthusiastic, honest and reliable .It is worthy to be trusted and will help and…read moreexplain any of your questions and problems and the price is right.

In my opinion poor Customer service. Waited over 15 minutes for propane tank refill , no customers…read morein-store no employees in sight , no one picked up phone. When I finally found someone I was told I guess they were busy

I went in originally just to get my propane tank refilled. The gentleman helping me stated my tank…read morewas expired. He gave me a brand new tank and took the old one off my hands! I now come here for all of my lawn and gardening needs. The people who work here are really helpful and super friendly!