I go here all the time. Great store, great staff. What I like best is, you ask a question you get…read morean answer. A real American hardware store.

Montvale and Surrounding area's only local hardware store. This place has been here for years and…read morehas everything you need. There are not many local hardware stores around , so it's great to see a very well operated and equipped old school hardware store still be around and kicking butt! This place is so reliable. Has everything the big hardware stores have and more! They have a key making machine too! So convenient this place is for Montvale/Park Ridge/ Pearl River/Woodcliff Lake areas.

Asked the attitudinal child who offered to help me, "if my countertop is 17 x 52", what size sink…read morecan I put there? ", He says, 17". I ask again, same thing. So then where does the faucet go, " anywhere ". So the sink is the same size as the countertop? Really rude. Will not recommend or go back. Have shopped here many times in the past, never again.

Great place. Nice people. Very helpful. Same service as hartel. Recommend…read more Better than big box stores

Retro store that could be a gem but workers are consistently not friendly if you don't look like…read morethem. This is Bergen County in the 2020s, 1/2 of the population is minority yet no one in this store is and you feel that every second you're in the store. You will be mostly ignored willfully. Walked out and decided against making a purchase.

Staff was very helpful and accommodating. Had to get a set of keys made. Able to get it for about…read more$2 per key and could have gotten a car key done for $85 cause it's a special key. Still reasonably priced cause its convenient and want to support local businesses. Thanks Benjamin Bros !

I walked into this store to ask a completely normal question about an order I had already paid for…read more I walked out feeling humiliated, insulted, and almost in tears. After today's experience, I personally will never shop at Wards again, and I cannot recommend this business to others. Convenience is simply not worth being treated with this level of disrespect. Please think carefully about where you choose to spend your money and support businesses that actually treat their customers with basic courtesy and respect. Hope it will help someone else .

I just came into town to go to another store which wasn't open today. Then I saw the neon of…read moreThe 5&10 store. They're not many of those left anymore I went in remembering fondly, going into many of these stores over the years. Well, the store was just like I remembered those other stores . It is set up exactly like you remember. It's like stepping back in time 50 years ago. So many good things that you can buy practical things for the home. They have a nice aisle of games and cards. Even a retro new version of that fun electronic game Simon. I spent a good 45 minutes looking around. I should've taken a basket because I could hardly carry when I brought up to the counter. Leather cleaner. Undershirts. Lava soap, Brillo pads address labels. Yarn a blank videotape. A few lightbulbs. Some stick on hangers, shoe polish shoelaces plus a bunch more stuff. So nice to have a store that has so many good quality, practical things all up and down the aisles Not a lot of junk. Just good stuff. The cashier was very friendly and told me about the history of the store. It was open since 1960. Three generations of the same family have run the store. Definitely come here and you'll find lots of things that are practical that you'll need for your house. Maybe some gifts for the holidays too.

This sales person has been the laziest person on 3 separate occasions. Wasted my time by waiting…read morefor really bad info and then passed to someone else. On the 3rd visit, I had no more patients to be switched again for a 3rd time to another sales person. Because he doesn't know how to offer an appointment for window design. 250k of just windows, let alone the lumber. It's nice to know that all the people at Kuiken -Emerson are incompetent. I asked to speak to the owner, first i was told the owner, then the Mgr or district manager would call me back. I asked for the owner. Not important enought to call me back. Window specialist my ass.

Great products, service and attention. Currently constructing a home and have purchased many items…read morefrom Kuiken. Reliable, fast service and timely deliveries. Highly recommend!

Lowe's of Orangeburg is a solid home improvement store that carries the usual Lowe's lineup --…read morelumber, tools, appliances, paint, seasonal items, and home project materials. It's a convenient stop for both quick project runs and larger home improvement shopping. It's usually a good experience here, but I was especially impressed during my most recent visit because of their newer in-store pickup locker system. When you walk in, you can scan your order barcode at the pickup screen (or enter your order number), and one of the lockers automatically pops open with your items inside. It was quick, easy, and pretty cool to see in action. I even took a video of the process to share with this review. There's only so much you can fit in a locker, but hey, this is a big improvement over the old process. Still not five stars as I'm not a fan of their current return policy.

Bought 700.00 toro lawn mower 5 days ago. Doesn't start. Lowes says you have 48hrs. Extremely poor…read moreservice. Go to home depot That's it. Terrible service attitude.

Craftmaster Hardware, is where it's at!…read more I'm a Maintenace Techniacian and a good portion of my job requires locksmithing. I exclusively shop here for all my locksmith needs. Why would I exclusively shop at one place? The answer is quite simple. They have unbeatable prices, fast shipping, and phenomenal customer service! The company I work for has an account with them, so the prices are ridiculously cheap; there's is absolutely no comparison. Their prices are usually 20-25% cheaper than the regular retail price. They're really good about shipping. Anytime I purchase an in stock item, they'll ship it out the same day and I will usually receive it the next day. Their customer service is top notch, I usually deal with a sales rep by the name Don; Don's the best! If I have any question about something I'm not familiar with or what kind of lock would be good with a certain application, he's pretty good at making a suggestion. A couple times I needed some out of stock items expedited and he was able to get them to me fairly quick. There's also been instances when I needed a something same day and I was able to pick it up directly from them. If you're a locksmith or a technician I highly recommend you check this place out!

From the owner: Craftmaster Hardware is a full-service qualified wholesale distributor of security hardware,…read moredetention, commercial door locks, and locksmith supplies. When you work with us, you can count on high-quality products and competitive pricing. But we know to become your most valued partner, your "go-to" source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets- We take personal responsibility for delivering the solution you need- We are accountable for results and committed to unrivaled service

Love this place. Old school small town hardware stores are rapidly disappearing, so it's important…read moreto give them your business whenever you can. This one is classic. On a corner of the main street in the center of a suburban downtown. Across the street from the town diner. They can match any odd nut or bolt you have. The aisles are jammed to the ceiling with lots of odds, ends, and unexpected tools and gadgets you didn't know you need...but now you need! Great store.

This is for the owner of the store ( and jokes on me if he's the person that doesn't seem to care…read moreabout the customers ). I've never been to your store before but pass it on my way home from work . For almost 20 yrs. I was a regular customer of Benjamin Bros /Value Hardware before they closed down . What kept me loyal to that store wasnt their prices . It was the friendliness and helpfulness which should be a standard work ethic for customer service people. As soon as a floor person saw you there they asked if they could be of help after they said Hi... I guess you know where I'm going with this .. A younger man was helping someone by the paints and he was friendly with the customer. I got the older man ringing me out . He didn't say hello or ask to help me find anything when I saw him earlier in the aisles wandering right next to him. He was just as stone faced at the register . Why would I want to go back there and become a loyal customer ?? I'm writing this because I think it's a shame when a small business is being hurt unnecessarily .

PROS: The guy in the store is very nice and his selection is organized while the store itself is…read moreclean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good

Professional, enthusiastic, honest and reliable .It is worthy to be trusted and will help and…read moreexplain any of your questions and problems and the price is right.

In my opinion poor Customer service. Waited over 15 minutes for propane tank refill , no customers…read morein-store no employees in sight , no one picked up phone. When I finally found someone I was told I guess they were busy

I went in originally just to get my propane tank refilled. The gentleman helping me stated my tank…read morewas expired. He gave me a brand new tank and took the old one off my hands! I now come here for all of my lawn and gardening needs. The people who work here are really helpful and super friendly!