The staff at this location are amazing. They are friendly, helpful, and extremely knowledgeable. I order salads from her multiple times a week and they are always made on time, with care, and delicious. The staff always go above and beyond to answer questions about ingredients, do a custom order, or help me if I have an issue with my order. Julio has helped me on multiple occasions and is always patient and positive. This service quality and attention to detail keeps me coming back. I appreciate the folks that work here so much because their efforts make the line go quick and the food taste delicious. I can't remember their name but another male staff person today helped me locate a lost order and made me a new salad no questions asked when it could not be found. He was so kind and understanding and that supportive service is why I will keep coming back! read more

Gone a handful of times here while on lunch from work nearby.. always solid turnaround times (order on the app!) and friendly service. Easy pickup area that's separate from the main restaurant itself. Only have gotten salads so far but will try a bowl soon. Kale Caesar salad is amazing! Fresh ingredients, and it's truly a massive salad. I never finish it fully. Solid lunch spot! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Kale Caesar Salad with blackened chicken. - Salad Near Me - San Francisco, California

I usually love sweet greens and it depends on what you order! Some are more yummy than others. I was slightly disappointed with my miso salmon because they messed up on my order. Also, they just gave me half an avocado without slicing it which is a little odd. Overall, the food filled me up but I think this location isn't as good as other locations. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Miso Glazed Salmon - Salad Near Me - San Francisco, California

Being new to the area, I was so glad to find out I'm finally close to a Sweetgreen location in the Financial District. It's been a go-to spot since moving here, especially when I'm looking for something quick, fresh, and reliable. I've been a handful of times already and really love the convenience. The menu has a great variety of options, making it easy to switch things up or find something that fits different preferences or dietary needs. The staff has been consistently friendly and welcoming, which makes the experience even better. Orders move quickly, and the team does a great job keeping things running smoothly, even during busy times. Another big plus is their rewards system. If you go often, I definitely recommend signing up it adds real value and makes repeat visits even more worthwhile. read more

I'm one of those office workers who's been eating salads for lunch for 10+ years. It's a rotation of all the normal spots: ladle, local roots, mixt greens, Mendo etc. I don't get sweetgreen a lot since there isn't a location in FiDi. My normal places are so friendly. I visited this location on a Sunday, and the workers are shockingly rude and unfriendly. I asks for chicken pesto salad on half romaine/half spinach. The workers told me this would cost extra since I was "adding an ingredient." In years of asking for this lettuce base, I've never heard such a response. Further down the assembly line, I attempted to make conversation and asked if it was always this quiet on a Sunday afternoon. This person glared at me, shrugged, and said "I don't know." Look, I realize this isn't Gary Danko...but for a $17 salad, most places in SF offer pleasant and reasonable service. Sweetgreen is not THAT good where comically poor service (along with overpriced vegetables) is okay. Management needs to fix their hiring and training practices. This place is supposed to be private equity owned, so it's surprising how shoddy the customer engagement is. read more

Perfect location for healthy and quick work lunch! Hours are inconsistent so sometime we go on the weekends and they are closed :( Sometimes they run out of bread which is okay. Vibe, location and environment is great. I recommend the crispy rice bowl salad and the harvest protein bowl. I like it better when I order in person instead of on the app. Feel like they give you more food that way. read more

Their salad was delicious, but staff was extremely rude, and that really ruined my whole experience at this place unfortunately. I'll start my review on a positive note. I got the Steakhouse Chopped. The bowl came with caramelized garlic steak, shredded cabbage, tomatoes, cripsy onions, blue cheese, herbed quinoa, chopped romaine, all in green goddess ranch dressing. It was delicious, the beef was tender, the veggies felt fresh, and I felt good after eating it. Unfortunately, however, the service was terrible. The guy at the cashier today (Monday, 11/18/2024) at around 12:15 pm - he had red-dyed hair (photo of him included) - was unbelievably rude. After I paid for my salad, I wasn't offered a copy of my receipt, so I asked for it. The guy looked at me and responded, "So you can return your salad later?" and he stared at me. I was in such a shock and disbelief I didn't know how to react because he didn't seem to be joking (no smiles or anything friendly that accompanied that comment). After a few seconds of awkward silence, he finally handed over my receipt and attempted some damage control by saying "just teasing". It didn't feel like it was a joke (if it had been, it wasn't funny), and it felt like he was irritated simply by a customer asking for a copy of their receipt. To me that was unacceptable as no customer should be made feel guilty or bad for asking for a copy of their receipt. For this reason, despite the food being good, I would give this place a one star, which is too bad because the salad (again) was delicious. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Steakhouse Chopped - Salad Near Me - San Francisco, California

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Wanted to try this salad option near my office and went during lunch which was not the best idea because the line was out the door. Ordering online also takes a while which can be hard to time for my lunch. Making the salad was pretty standard at each station but the portion that they put in is always so small. Harvest Bowl - The one I've enjoyed the most since ordering from sweet green. I like the sweetness with the apples and their goat cheese adds a lot of flavor to it but overall it was a little bland in their seasonings even with the salad dressing added. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest Bowl - Salad Near Me - San Francisco, California

Today I walked in with my little son and was greeted with a smile by this young lady with glasses, I asked her a few questions about the menu and if there was a kids menu and she walked me through it since it was my first time coming in and was hungry during today's parade and she helped me and was very helpful and kind while making my order and let me take my time picking what I wanted! Will definitely not be my last time coming in, and I hope she's the one that serves me again! read more

Ordered a chicken pesto farm for pick up, they forgot the main ingredient, the chicken read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Order chicken, no chicken... - Salad Near Me - San Francisco, California

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i can't understand the negative ratings here, i've ordered lunch for my office on several different occasions and it's always been a hit with everyone. it's healthy, delicious and always super fresh. definitely recommend read more

I'm updating my review as the FOH side has been phenomenal in making sure the salad and toppings are fresh. The customer service has been top-notch...thank you for the mass improvements!! read more

both people working at 3pm july 11th Sunday was just so rude. it's so ridiculous it's my third time having sweet greens and their usually so sweet when i come in this other guy with nose piercing is SO nice but today was just so terrible im never coming to sweet greens again. had to leave a review. read more

I was visiting town with a few friends and we decided to stop by since we were in the mood to eat something green While ordering, the man who appeared to be the manager openly flirted with one of my friends and she was very uncomfortable because she is married I had ordered the Harvest Bowl. The food was okay but there was a hair in the wild rice Prices are a bit high for what I was given. Music was okay I mean if you're into that kind of retail playlist My friend noted the bathrooms were not clean and smelled of waste. She said she would have rather used a porta potty. Which says a lot read more

The staff here is usually very nice but I have had multiple encounters with Julia who is consistently condescending and rude. There was an elderly couple who went before me that she spoke to very harshly and rolled her eyes/scoffed at the entire time. She did the same thing to me and she clearly makes everyone uncomfortable. read more

This is the Crispy Rice Treat, which is $2.95 This treat comes with organic brown rice, quino, and puffed millet. Super healthy ingredients and it was super yummy! It wasn't too sweet and was perfect for my taste. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - crispy rice treat - Salad Near Me - San Francisco, California

When people are unhappy with their jobs, it really shows. The staff here is not friendly or helpful, and the salads are always just thrown together. It's unfortunate that the Bay Area locations have not been able to provide the same quality service and food as in other regions. But I still love their mushrooms! read more

Kira at the SF Folsom Street location was so helpful! Her recommendation hit the spot!

I don't know what is with this location but after FOUR times of not giving me bread I feel like this is no longer a coincidence. What is it going to take to have bread in stock? And I pick up usually between 5:45 to 6:15pm so it's not like they're closing. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - No bread :( - Salad Near Me - San Francisco, California

The food is so healthy and delicious. They have over 9 different vinaigrettes. We got served smoothly.

Yo "Julia" was mad rude I asked for a build your own bowl and I'm guessing they didn't appreciate building my bowl. The Bowl we created was very delicious but I felt obligated to apologize before checking out. "Julia" hates questions about how much protein costs and hates adding extra dressing. "Julia" said I should get hummus on it next time".....lol Telling me I needed to leave as you were boxing my food up was kinda rude but I get it. Ambience was alright I guess. read more

Decided to try this spot finally since it's so close to my home. After trying a few of their dishes this will now be my go to spot for lunch and possibly dinner. Healthy options across the board and cheaper than ordering food delivery with much better quality. read more

This is their newest SF location (only 2 so far). I prefer this one for its cleanliness, plus it's slightly less trafficked than the one by the Salesforce tower. Awesome salads, warm bowls, and crispy rice treat. But the Buffalo Cauliflower is disappointing and served cold. Complimentary water dispenser located near the utensils. Join their app for rewards and access to app-only menu items. read more

Solid place for a salad/bowl. Prices are a little high but that's what you would expect for a clean, quick salad in the financial district. Order ahead online and save yourself a little bit of time. The service feels candid and attentive. read more

I am so excited that this new location opened up! I work right around the corner and it is SO convenient. My colleague and I ordered our lunches on the app and it was ready for us to pick up. There is a door further down for pickups. I ordered the new seasonal miso bowl. I usually like a lot of dressing but it was a little too much for me but that is my own mistake. My friend enjoyed her crispy chicken bowl. I will definitely be back for more sweetgreen soon! The location is pretty new and nice and clean. It doesn't seem too crowded because I don't think many people know about this location yet. I definitely suggest paying them a visit if you are craving a good salad. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Miso bowl - Salad Near Me - San Francisco, California

Please stop serving raw avocados! I order from this sweet green location every month since it's close to my work and so convenient. Their salads are delicious but I've experienced over 5 occasions now where I've received completely raw and inedible avocados in my salad! It's so disappointing since I'm paying extra for avocado only for it to be rock hard and I can't eat it. I would think the workers here would know not to serve a completely raw avocado. read more

My husband and I are huge fans of Sweetgreen because of their fresh, healthy, and delicious food, as well as their excellent customer service. This morning, I placed a customized bowl order via the app for pickup. However, when I opened the bowl, it was the regular one, without the customized ingredients. Later today, I went back to Sweetgreen and explained the situation to Julio. He made it right by creating a brand-new customized bowl, on the house. What really stood out was his professionalism, friendliness, empathy, attention to detail and commitment to providing the best experience for customers. For example, when I showed up, he remembered that I have dietary restrictions. I'm so impressed and grateful. I really appreciate his efforts and will definitely return to this Sweetgreen to support them. Thank you, Julio! read more

I waited like 50 minutes after my pick up time and I ordered ONLINE. Mind you I didn't select ASAP. I ordered at 9am and set the pick up time to noon thinking that they would see my order 2 hours before. When I reached out to sweet greens about that they gave me a $1 credit. That is a terrible resolution. They're always out of stuff during dinner and the lines are always long during lunch. Also please bring back the chimmichurry sauce. I'll still come back because the salad is truly delicious but there is so much improvements that needs to be done. read more

I've been a regular sweetgreen customer since they came to SF. The staff in my old 'hood were always friendly and helpful. My experience today was shocking. Julia was the only person working and I was the only customer ordering. I asked to order a Hummus Crunch salad to eat in. Julia glared at me, pointed to the other end of the counter and said "the line starts there". Line? There was no line. I walked to the other end of the counter (still smiling) and asked again. Julia looked troubled and said "we don't have that salad". I'm sure I looked confused and politely said the website showed it, Julia (still glaring) said "you have to order it online then I can make it for you." (Seriously). Julia never made my salad. Fortunately, after 15 minutes, more customers arrived and two more staff came out including someone I think is the Manager. Staff person Brandon made my order and he was great. Julia started acting friendly once the Manager was back. Please give Julia more training and do not trust she will provide good customer service if left unsupervised. read more

the staff that helped me with my order was very kind & made my harvest blend sooo good. the space clean and the ambiance helped me focus and get work done. gorgeous layout read more

During this period I was able to try the honey chicken and the BBQ Chicken + Squash plate. The only real difference I found was the sauce provided, otherwise give off the same vibe--lots of chicken, clean, and filling. All you can ask for! read more

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I ordered food to-go (takeout) from here. Their to-go containers were paper, and horribly flimsy. The lid wouldn't stay on. Then the wind ripped it off. I had to ride home on BART with an open container of food. Not sure if I trust it anymore. Very frustrating experience. Even adding a sticker to seal things would have been enough to make things tolerable. read more

I eat here so much and I love it! Great variety, great service, value for money! Vegetarian options are also abundant.

2 days and 2 visits that is how much I loved this quick pick up salad bar.Buffalo Chicken Bowl and Chicken Pesto Parm were solid selections.

Hey, can we please have this location open on the weekends too? Our favorite Sweetgreen in the city by many miles. Everyone here is nice and considerate, and the salads are of course always great. Just wish I can eat here on a Sunday. read more

For me, this salad is a bit expensive, and the taste is so-so. When I went pick upl, the waiter ignored me. I searched for a long time to find my order, and did not give me a bag. I hope the experience will be better next time. read more

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I absolutely love sweet green but they skimped me so hard when I ordered through Uber eats... like what is this?? The usual portions are much more than this. I know we're in a recession but come on. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - San Francisco, California

There are two sweetgreen locations in SoMa, and both of them are awful. I honestly don't know how they stay in business. SF has so many amazing places to get fresh and delicious salads, who would want to come here? The ingredients here always taste like they have been frozen or are filled with preservatives. There is just something off about the taste of the food. The staff is very friendly at this location. read more

Food is very fresh and delicious. Nice and clean space, patio is perfect for sunny days. Staff is always very nice and fast.

I was excited for this new location near our office, but that will probably be the only time I visit this location. Ordered the hot honey chicken plate. Taste wise it was a 4. But portion size was ridiculously small for something that costs $15.45 (pre-tax and healthy SF). Ironically the chicken was a normal size portion but everything else was under proportioned. Hardly any quinoa, only 2 cubes of sweet potato, one fork full of cabbage slaw. It barely filled half a container (not to mention the fact that they shrunk their container sizes recently too - good old shrinkflation in full effect). When I showed it to the manager, they just shrugged and said that is the correct portion size. I hope that isn't the case because that was not a satisfactory meal. read more