The array of candy in this shop is sweetly off the wall. They have everything you could ever want to satisfy a sweet tooth. From spicy, hot, and sweet Sriracha sauce to green foaming sugary candy that looks like it's packed into an aerosol can. (Is it really?) I bought some Turkish Delight here for around $10 and it came with 20 pieces which I thought was a good deal, and I bought a gummy pizza which was around $20 which was actually the size of a small 10 inch pizza and had gummy meat looking pieces. The Turkish Delight had a price sign, the gummy pizza didn't. My daughter also bought some odds and ends and I quickly spent $50. The cashier was neutral. It was late in the evening and I think we may have been their last customers before they closed. Since it's literally decked to the halls, and jam packed with candy you get a feeling like you have to buy EVERYTHING. Prices seem to be on some items and not on others which I didn't favor. If I would have known how much the gummy pizza was I wouldn't have bought it. Also, with all the candy in close proximity to each other the colors inside the stosorta run together. If you're looking to make a lot of candy choices in your life this is a good place, yet you might get overwhelmed and spend a lot too! read more

Sweet Factory - Candy Stores Near Me - Concord, California

Their return policy is ..All sales final! It's on their receipt but not posted before purchase. But they helped me out with my mom. So appreciated!!! The lady their was most understanding and helpful!! Go there and buy some candy! read more

The store is colorful and has the look of what you would like to see in a more traditional candy store....Though small there's a lot of candy here. Everything looks to be in good condition. I really only shop here once every few months for specific colored M&Ms so i have no actual complaints, they have what I need when I needed and for that you get 5 stars... there better not come a day where you dont have the M&Ms I need! ...im joking, they're cool. read more

Yes, it can be a little expensive, but it has fantastic service, kind people who are always respectful, and genuinely good people. I've been coming here since I was a little girl and always got excited. They always have a large variety of candy, and the line wait is almost nonexistent, or you wait for a minute. They also have a lot of nostalgic candy that my parents love. As well, they have some candy. That's just plain funny. I recommend especially if you're already in Sunvalley. read more

Well...I've never been to a candy store that prepackages the candy into tiny little bags until I shopped here. I found my favorite chocolate covered gummy bears which I must get whenever I run across a candy store. I opened the lid and there were tiny little sealed bags with barely any bears in it. I looked for a price but there wasn't one. I asked the employee and she pointed to the cashier. So I took the little bag and just bought the one pack. It ended up being $3.41. Honestly, if it wasn't prepackaged and there was a price on the lid I would've filled a bag like I always do and paid whatever the weight of what I filled. Instead I left with a tiny bag that only lasted a few minutes. Why oh why didn't I go back for another bag??!! Harrumph. read more

Every time I try to stop by it seems as though the store is closed. Doesn't matter what time of day either. I don't know if they are keeping limited hours during the day or what they are doing, but they never seem to be open. And on the rare occasion it is open, the customer service is terrible. read more

Great customer service. The man was training a woman at the time, but still paid attention to us. Small store but filled with a variety of candy. My favorite is cinnamon bears! The place is always clean. The candies are always stocked. Never crowded in here. read more

My daughter wanted a little bag of candy, so we decided to drop in there. First of all, it is so expensive. Almost $4 a pound. Anyway, I ended buying $11 worth of candy. For the candy, my daughter my picked out, was not worth it. Well, when I was ready to purchase the candy, the woman automatically processed me as a debit purchase. I asked her that I wanted to use my card as credit instead since I was over the debit card minimum of $7. The owner insisted I enter my PIN number. Finally after a few minutes, she gave in and I was able to buy my candy with a credit card. I'm only assuming, she doesn't let the customers know that when you use your debit card, there is a $0.50 charge. I can only image how $0.50 adds up. read more

Rip off for candy!! I paid $10.00 for 1/2 pound of m&m's. Really??? Total 1 pound of candy came to $25.00. The prices there are insane. Plus all candy is now individual bagged so you are forced to get more than you want. CVS and Target have the same candy for cheaper!! read more

I love how there's a great selection of candy and chocolate here. My personal favorite are the chocolate covered gummy bears that I have only been able to find here and sometimes at movie theater concession stands. read more

They have bins filled with just about every type of loose candy there is, in bulk. You can find rock candy, M&Ms, jelly beans, and licorice by color. I was looking for choco rocks and they had them in various sizes. They also carry lunch boxes, toys, and some of the more unique candy bars. The staff was very nice and helpful. If you find yourself in need of candy, this is definitely where you should start. read more

Bought a bag of chocolate covered gummy bears. Got home and most of the gummy bears were hard to chew. They definitely mix old stock candies with new ones. read more

YO! I love will love these people forever because they carry sour belts that are halal/kosher (I researched the distributor and found the product details on the distributor's website!) I cannot vouch for the other gummy/jelly candies, of course, but the sour belts are enough for me. I have been to other candy stores that seem to always be missing products here and there. However, it is clear that this Sweet Factory tries it's best to keep all of their products stocked all the time, which is saying a lot considering this mall can get pretty darn busy on its best days. Everyone I have encountered have been super nice and helpful. The only one qualm I have is that the space is pretty cramped and it's hard to move around when there are a bunch of small children walking excitedly about. However, if you plan your trip accordingly, you can catch them when it's not quite as crowded. Though it can become crowded, the lines are never longer than a couple people, so that's a plus. read more

Pricy. Had tiny mystery figures there, picked up one for $17 and when I opened it, it seemed to have had the figure inside switched, as I'd gotten something other than displayed on the box. Examined more and that seemed to be the case. Don't trust the mystery figure boxes there. read more

Huge selection and awesome employee(Caroline?Catherine?) who offered to put extra sour sugar in my bag. Prices are fair and clearly visible. Plenty of signs asking customers not to sample the candy but I'm not sure who thinks they can eat from the bins for free? read more

Very cute and friendly people work here, i love their candies, anytime i go to the mall i make sure i stop by and buy something.

Love the variety of candy! Disappointed in the service. I was there with my grandson and the employee kept telling me the candy would give him a stomach ache and follows us around. When he reached towards the candy he wanted, which I was there to buy for him, she just about slammed the lid down on his hands! Not a kid friendly place which is ironic since it's a candy store. read more

There is a huge variety of candies here. A little on the pricey side but it's good candy. They also have little stuffed goodies that you can also purchase. Try and avoid this place when there are kids in here because they will be running around all over the place and fighting with their parents to buy them more candy than they should get - other than that - check this place out. My bad. read more

Came in here because my friend wanted some sour butterflies and we were greeted by a unhappy worker. Asked if we could get a sample and he said no and that was that. Not even a nice explanation. I understand there are rules, but come on man, live a little. Then he watched us like a hawk the whole time while we were looking at all the candies they had available - talk about awkward You guys have an angry, creepy and unwelcoming staff member there - get it together. read more

I went in today in search of candy for a future party. Fairly pricey for sugary goods, but I guess they have to be competitive. Pretty good selection, and lots of colors. I think I'll go back and get a few pounds for my shindig! read more

Overpriced, but they have almost every option you can dream of. The juice or jelly filled candy didn't impress me because there was nothing inside of them and k got one of each flavor to try... I love that they have raspberry blackberrys by haribo but I wish they had the smaller better made raspberry blackberrys blueberries pectin drops from jellybelly. They are way more flavorful. The location is convienient. The staff is always friendly. The place is always clean. read more

Only reason I come to this candy store is for their sour butterflies that I can't get anywhere else.. Saw the sign "No self sampling" so I figured to ask the worker if I can sample and he said "we don't give samples" I couldn't believe it, why on earth would a candy store not serve samples! The guy was pretty rude, and kept staring me down the whole time I was in there... read more

This is one of my daughters favorite place to get candy. They do have a lot of selections, they also carry SUGAR-FREE chocolate (Which I recommend you to be AWARE before buying). First off be aware of the side effects/symptoms Sugar- free chocolate has. It has artificial or different type of sugar content that controls your blood sugar and also can cause diarrhea if eaten in excess. Second beware of the CASHIER( could be the owner). He is a middle-age Asian man ( Chinese or Korean) in his late 40's early 50s. He yelled at me for getting a couple of sugar-free chocolate covered raisins which I already knew the side effects, then he yelled at my daughter for simply opening a lid. He kept saying, "Don't buy that!, its up to you" ( in a threatning tone). I left for a second because he was really RUDE, but daughter started to cry so I had to go back in and buy her candies. When I went back the cashier was shaking his head all frustrated when he saw me coming back. I asked him "why are you so mad?". under his breath he starts cursing or mumbling. I didn't want to argue so I bought what my daughter wanted and didn't buy the sugar free chocolate covered raisins. If you like the candy its a good place to go, but does need help with their customer service. This cashier, which can be the owner, was very unprofessional and out of line, which I wish I can give HIM 0 stars. read more

Worst customer service ever!!!! I was outside the store at the mall stop because my daughter strap came loose from her stroller then I realized my son have ran in to the store I told my husband go grab him when this rude guy Jerry or Jeremy came out of the store with a loud yelling saying your stealing your stealing and demanded him to spit the candy out of a bag he had on his hand so I went right after him in the store to pay for it and told them she should not yell to a child that way a pecial needs child he kept saying it's still stealing even after i told him that he is wouldn't comprehend that he is stealing he kept arguing with me.if he would said , I didn't realize he doesn't understand I would of let it go but no he rather argue in front of the customers I know what my son did was wrong but the way he handle was wrong who child are not tempted to grab candy of course I told my 6 year old it wrong he doesn't even speak I would not recomend this place read more