I was under the impression we agreed to service. Never showed. Went unresponsive after that.read more

From the owner: Locally owned and operated, serving North Houston. We have over 6+ years providing pool services.read more

We had problems after Beryl rolled through. Not only did they do a fantastic 1-time clean up but…read morethey address the filter system and the pool is running better than ever and came to the house the next day. The filters are so expensive to buy but the replacement and labor cost less than if I had bought the filters on line. The pool is in great shape!!

From the owner: Why Vibrant Blue Excellent Customer Service that is timely,…read morereliable and leverages a modern technology platform for open and easy communication. We pride ourselves on providing quality, affordable pool service and repairs. We believe communication is key to a successful relationship with our customers.

I love maintaining my pool myself, but last year due to a personal situation, I was not able to…read more Butterfly took care of it during that time and I greatly appreciated it. If I ever need help again, I'll definitely call them.

I called Butterfly Pools yesterday evening in a panic. We saw water emptying into the street and…read morecouldn't figure out the problem. I called and texted our regular pool servicer and they never responded. Butterfly promptly called me back, tried to help me troubleshoot over the phone and when that didn't work, they stopped by on a Sunday. WOW! They taught me more about our pool in 20 minutes than I'd learned in 3 years from various providers. They were affordable and when they left our home, I had immediate peace. Although the part needs to be replaced, I'm glad it led us to Butterfly. I cancelled our existing service and know that we are in great hands with Butterfly.

Dolphin time has been professional, and do t a great job on our pool for almost a year! Highly…read morerecommend.

used for a month, pool was never not green. they blamed the skimmer baskets? not happy with them.read more

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

I do not recommend the pool man. They are currently building our pool and it has been one issue…read moreafter the other. They tried to secure the underground plumbing for the pool with duct tape. I brought this to their attention and had no response, so I had to direct the crew to correct it and remove the duct tape and apply silicone. They broke our gas line and we had to call 911, the work crew continued working despite an active gas leak, which is dangerous for everyone. There were many other communication issues on top of tbis I won't dive into. But when I build my next pool at my new property I would not use the Pool Man again. If you decide to go with them, you will need to watch all the work like a hawk and be prepared to be assertive with issues until they are resolved correctly. The process won't be "smooth." I sincerely regret using the pool man and do not recommend them to anyone based on my personal experience.

Great communication and total quality work, materials and customer service! They totally remodeled…read moreour pool and patio and Laurie Berry was AMAZING! Great material knowledge and variety. Honest and efficient work and care! Daniel also did a great job making sure every plumbing detail was done correctly! This company is the best out there!

Great company to work with! They respond very quickly and they helped me very much with all my…read morequestions, equipment, tech came twice to my house in one day liked how determined they were to get the job done in a few hours had my stuff working and pool turning blue

I'm very particular when it comes to my pool…read more I've gone through about 7 pool service companies before finding A Clearly Better Pool Service. Honestly, the only company, that maintains my spa and pool to my standard. Super communicative and reliable.

Do not hire this company. My experience was unprofessional, stressful, and expensive from start to…read morefinish. They charged me $1,262.46 to replace the pool motor, which failed in just 8 months. When I brought this up, they told me the impeller was broken and may have caused the failure -- yet that wasn't mentioned at all during the original work. When I questioned it, I was told, "There was nothing wrong with the impeller... or something would have been said." That's not an explanation -- that's avoiding responsibility. I was also charged another $500 just to replace the failed motor. And even though I was told previously that the pool lights were replaced, I was later told that they were not, and the GFCI was the issue -- so which is it? When I raised my concerns, the owner replied in an extremely defensive and aggressive tone, accused me of "talking mess," said it was "pathetic" that he had to explain anything, and told me not to contact them again -- even though I was just asking for clarity and warranty documentation. Instead of taking accountability, they blamed a former employee for the quality of work and took no ownership of how I was treated as a paying customer. I have since changed pool services, and I've had a far better experience elsewhere. Save yourself the stress, money, and disrespect -- avoid this company.

Sutton pools came and fixed a leak on my pool pump (which I paid over $700 for at the time), the…read morejob was done fine but we were unable to get the trap lid open afterwards, no matter what it was super stuck so we called Sutton pools to come out and get the lid off since they had it on so tight after repair. Their man came and was unable to remove trap lid either, matter of fact their guy actually broke the lid trying to get it off. They then sent another guy to break it off and replace broken lid. Two days later they charged me over $500 without my approval or even my knowledge. They have the responsibility to fix what they broke and take responsibilities for their repairs without sneaking a huge charge on me. Then, Doug, I guess the manager called and was very rude on the phone and threatened me that he was coming to my house to undo all the repairs. Terrible terrible experience, never again and now I have to try and get my card information changed since they just run charges without telling me.

David and his team of professionals were excellent and a pleasure to work with. From Day 1 with…read morethe estimate to the last day in installation I never felt more comfortable with a group of highly trained and professional people. We my wife and I highly recommend The Pool Whisperer for your outdoor Oasis adventures. 36 days from the first stake to the last bit of landscaping, my backyard was complete. Not only do they install the pool, but clean and maintain it as well! I cannot say enough how pleased we are. Thanks Dave and thank you to your whole group of guys for respecting our space and giving us something to enjoy as show off. Bill

We are glad we worked with pool whisperer, David and team. They are excellent group of guys, felt…read morelike I could trust them with our job. They were straightforward, super helpful and could tell they care about their work. Great communication with all parties as well. Would recommend them for sure!