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    Swan Point Pools

    5.0 (9 reviews)
    Closed Closed

    Services - Swan Point Pools

    Pool chemical testing and balancing

    Pool draining

    Swan Point Pools Photos

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    The Pool Man, Inc.

    The Pool Man, Inc.

    4.4
    (12 reviews)

    We had our pool built this year and had communication daily as to what was being done, and what…read morevendor would be on site. Alfonso and Bryan oversaw everything and were on site consistently. If you are looking for a pool company with integrity The Pool Man has it! From the design with a 14 foot easement Wes did beautifully, a few needs after completion that were handled the same day by Melvin, to Pool School with Daniel - every encounter was impressive! We are definitely part of The Pool Man family and have already recommended them!

    I do not recommend the pool man. They are currently building our pool and it has been one issue…read moreafter the other. They tried to secure the underground plumbing for the pool with duct tape. I brought this to their attention and had no response, so I had to direct the crew to correct it and remove the duct tape and apply silicone. They broke our gas line and we had to call 911, the work crew continued working despite an active gas leak, which is dangerous for everyone. There were many other communication issues on top of tbis I won't dive into. But when I build my next pool at my new property I would not use the Pool Man again. If you decide to go with them, you will need to watch all the work like a hawk and be prepared to be assertive with issues until they are resolved correctly. The process won't be "smooth." I sincerely regret using the pool man and do not recommend them to anyone based on my personal experience.

    Sutton Pools

    Sutton Pools

    1.7
    (6 reviews)

    Do not hire this company. My experience was unprofessional, stressful, and expensive from start to…read morefinish. They charged me $1,262.46 to replace the pool motor, which failed in just 8 months. When I brought this up, they told me the impeller was broken and may have caused the failure -- yet that wasn't mentioned at all during the original work. When I questioned it, I was told, "There was nothing wrong with the impeller... or something would have been said." That's not an explanation -- that's avoiding responsibility. I was also charged another $500 just to replace the failed motor. And even though I was told previously that the pool lights were replaced, I was later told that they were not, and the GFCI was the issue -- so which is it? When I raised my concerns, the owner replied in an extremely defensive and aggressive tone, accused me of "talking mess," said it was "pathetic" that he had to explain anything, and told me not to contact them again -- even though I was just asking for clarity and warranty documentation. Instead of taking accountability, they blamed a former employee for the quality of work and took no ownership of how I was treated as a paying customer. I have since changed pool services, and I've had a far better experience elsewhere. Save yourself the stress, money, and disrespect -- avoid this company.

    Mr. Sutton came out to address an issue with our pool filter pressure increasing and backwashing…read morewas not negating the problem. He was on time, did a thorough review of our overall system, and concluded the increase was not unexpected (and he explained why) and that everything else about our pool was in good shape. He made no effort to sell us on anything, pursue an ongoing service contract, etc. VERY quality person who did an excellent job in a timely manner.

    Swan Point Pools - poolcleaners - Updated June 2026

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