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Swan Point Pools

5.0 (9 reviews)
Closed • 8:30 am - 5:00 pm

Services - Swan Point Pools

Pool chemical testing and balancing

Pool cleaning

Pool draining

7 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

Swan Point Pools Photos

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Sutton Pools

Sutton Pools

(5 reviews)

Do not hire this company. My experience was unprofessional, stressful, and expensive from start to…read morefinish. They charged me $1,262.46 to replace the pool motor, which failed in just 8 months. When I brought this up, they told me the impeller was broken and may have caused the failure -- yet that wasn't mentioned at all during the original work. When I questioned it, I was told, "There was nothing wrong with the impeller... or something would have been said." That's not an explanation -- that's avoiding responsibility. I was also charged another $500 just to replace the failed motor. And even though I was told previously that the pool lights were replaced, I was later told that they were not, and the GFCI was the issue -- so which is it? When I raised my concerns, the owner replied in an extremely defensive and aggressive tone, accused me of "talking mess," said it was "pathetic" that he had to explain anything, and told me not to contact them again -- even though I was just asking for clarity and warranty documentation. Instead of taking accountability, they blamed a former employee for the quality of work and took no ownership of how I was treated as a paying customer. I have since changed pool services, and I've had a far better experience elsewhere. Save yourself the stress, money, and disrespect -- avoid this company.

Sutton pools came and fixed a leak on my pool pump (which I paid over $700 for at the time), the…read morejob was done fine but we were unable to get the trap lid open afterwards, no matter what it was super stuck so we called Sutton pools to come out and get the lid off since they had it on so tight after repair. Their man came and was unable to remove trap lid either, matter of fact their guy actually broke the lid trying to get it off. They then sent another guy to break it off and replace broken lid. Two days later they charged me over $500 without my approval or even my knowledge. They have the responsibility to fix what they broke and take responsibilities for their repairs without sneaking a huge charge on me. Then, Doug, I guess the manager called and was very rude on the phone and threatened me that he was coming to my house to undo all the repairs. Terrible terrible experience, never again and now I have to try and get my card information changed since they just run charges without telling me.

Swan Point Pools - poolcleaners - Updated May 2026

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