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    Paragon Pools

    5.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    7 years ago

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    Pinch A Penny Pool Patio Spa

    Pinch A Penny Pool Patio Spa

    (4 reviews)

    1-Star Review: Absolute Nightmare at This Pinch A Penny - Avoid at All Costs!I wish I could give…read morezero stars. This location (the one owned by Kandace Price) is hands-down the most dysfunctional, unprofessional pool store I've ever had the misfortune of stepping into. From the moment you walk in, it's clear no one here has any idea what they're doing or cares in the slightest about customers, employees, or basic business standards.Kandace, the owner, is completely checked out and incompetent. She lets her kids treat the store like their personal playground--running around screaming, playing video games at full volume on devices, bumping into customers and displays, knocking things over. It's chaos. While her children are causing a ruckus, she's either ignoring everything or half-heartedly trying to "manage" the store in the most absent way possible. How is this acceptable in a retail environment where people are spending hundreds on chemicals, equipment, and advice? It feels like a daycare masquerading as a business. Zero professionalism, zero oversight.Then there's Mike. This guy has serious anger issues and zero filter. I've witnessed him screaming at employees right in front of customers--yelling, cursing, berating them over minor things like stocking shelves or answering a phone. It's embarrassing and uncomfortable for everyone involved. Customers are standing there trying to buy pool supplies while this grown man throws tantrums like a toddler. If that's how he treats his own team, imagine how little he cares about you as a paying customer. Unhinged, unprofessional, and straight-up toxic.The whole place reeks of apathy. No one knows what they're talking about when it comes to pool care--wrong chemical recommendations, half-baked advice, prices that seem pulled out of thin air, and a general "we don't care" attitude that permeates everything. They clearly don't train staff, don't supervise, and don't value the customer experience at all.

    I've been a customer for a year+. I'm glad they opened, I don't go anywhere else now. for supplies…read moreand parts. I really like the liquid shock exchange gold jugs. Less mess and less money than the powdered shock. I take my water in to be tested every week or two, use the chemical they recommend and have crystal clear water for 2 season straight Roger B

    Paragon Pools - poolservice - Updated May 2026

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