4 days after the pool remodel was completed the concrete started to Crack. 8 months of promises to…read morerepair & 3 missed repair dates. They stopped responding. Complaint filed with AG. Horrible experience. Do not use​

UPDATE AND ANSWERING THE OWNER'S REPLY:…read more The tech in question was in the 11000 block of Cypresswood @ Lakewood Forest Drive. The day was Sunday February 23rd 12:13pm to 12:20pm when the reckless and dangerous behavior happened. We couldn't get a good look at the tech but his skin color was very light and we only saw a small portion of his left side of the face; he then rolled up his very dark window and was speeding around and around trying to lose us when he realized we were trying to get info and a good look at his face. That's all we have for you. Whoever was on the call or lives in the area is the culprit - look at our posted photos, you can see the TICL#1278 and there's damage around the wheel well. FOR THE REST OF THE PUBLIC, HERE IS MY ORIGINAL REVIEW OF WHAT HAPPENED: My wife and I were just leaving church today to have lunch at a restaurant around the corner from where a very unpleasant, unprofessional and dangerous act happened with one their service techs at the corner of Cypresswood @ Lakewood Forest (see photo). The speed limit is 30 mph and there was a lot of vehicles on Cypresswood but everyone was courteous and safe while navigating the streets that had cars parked on the curb, blocking the right lanes. All drivers were fine except this guy who works for this company, as the left lane's traffic was merging one at a time, this company's tech raced approximately 60-70 mph to beat the merge and swerved right in front of us barely missing our vehicle and the parked car by mere inches. I had to brake hard and I naturally laid on the horn - he brake checked us, causing us to have brake hard again, then opened the side window to stick his middle finger out and scream at us. He almost hit a young lady who was trying to walk around that parked car and caused a wreck by being impatient and he had the audacity to yell and make obscene gestures at us?!?! The tech then drove in circles doing about 5 high speed u-turns when he realized we were taking photos and video of his his bad behavior and then eventually left the neighborhood at 70+ mph when he realized we wanted to get a photo of his face. C'mon guys......you need to do better and not hire horrible acting people like that guy who caused all of this - to any potential customers of this company, do you want to trust your property to these guys or even let them near your family? I wouldn't and neither should you.

This company came out to do a warranty job. They told the warranty company $1,100 in damages. The…read morewarranty company denied the claim and I ended up fighting with the warranty company over this and eventually gave up. Once the claim was denied, they offered to do the work anyway. I decided to get a second estimate on the work and it turns out it was just a small part and a lid, not the entire motor which they claimed was bad. $900 difference in cost....glad I walked away from this company....dishonest...scam artists

If you wanna reliable company, don't use these people. I've been trying to get them come out for…read moreover a week. We had a schedule Wednesday morning appointment by 12 o'clock no-show. Oh well we're busy. We're backed up. Will call you by 5 o'clock. Oh well we'll see you tomorrow morning Thursday. Call Thursday morning. Find out where they are when there will be there. Oh I'm sorry we're at a graduation we're too busy. I'll come see you Saturday. Guess what love and behold Saturday oh we thought you had somebody come out on Thursdays. We're booked. I don't know who runs a company like this or how they stay in business, but be wary

Lone Star company runs the pool chems.. they are garbage. No chlorine, tells their staff not…read moreevacuate the pool upon vomiting kids, this is disgustingly bad. Will be complaining about this to HOA and recommending new company!

UPDATE: after spring rolling around, it was warm enough to get in the pool. Thats when we…read morediscovered the half assed "crack repair" that they did to supposedly stop the leak. It looks like a kindergarteners art project. There are also 11 clumps of plaster that were dropped on the floor of the pool! I wound up hiring a leak detection company. The leak was never where the minor cracks were. It was coming from the spa. Oh...and my new pool company....they actually showed up to clean my pool the day after the derecho storm where most everyone was without power! That's a professional company with outstanding service! Jeremiah Sharpe with Texas Pools (860) 853- 8050.

Lakeshore Pool service came out today and did a fantastic job. He came on time, very knowledgeable,…read morecommunication was excellent, and even helped me locate and fix a leak in my skimmer my old pool guy never said anything about. He spent a little time to help troubleshoot my lighting system, answer a few questions, and finished by servicing my pool. A+ pool service!

So thankful for their knowledge & always being here when they say they will! Pool is always…read moresparkling clean, they have taught me so much about running my pool more efficiently, anytime I need a replacement of any pool piece they let me know they can bring and install it for me next time! Honestly just a very well tan company!

Great experience with this company. Rob was quick to respond and diagnose my problem (my pool pump)…read moreand even recommended replacing my filter. The filter wasn't planned, but it was well over 10 years old with problems. Rob offered me a good deal on it. Rick did a great job with the installation. He was very courteous and professional. This was my first experience seeking help with my pool equipment and I'm very pleased with how the entire process went. I would definitely recommend this company for your pool equipment needs.

Wow! I can't believe how great my 15 year old pool looks after Raymond from Pool Maintenace Pros…read moredid a bead blast and acid wash. The before and after is like night and day. I don't think my plaster was this white when it was brand new. I'm very impressed and extremely happy. Thank you Pool Maintenance Pros!

Excellent pool service! Ben cleans our pool weekly and does a fantastic job each and every time…read more Landon (the owner) responds to each and every inquiry immediately and is always willing to go above and beyond for his customers. Extremely satisfied! Highly recommend to anyone looking for peace of mind at a reasonable price! Thanks guys! Maureen and Evan Martinez- Cypress

Ben was a solid guy. Came out and did exactly what I needed at a good price. My pump doesn't leak…read moreany more!

I overall had a great experience with Alpha Custom Pools. Chris' customer service was absolutely…read moreA+. He kindly walked us through every stage for the pool build. He took care of the HOA approval and provided many options. It is a very beautiful build. Alpha workers are efficient, reliable, and reasonably priced for a custom pool. ACP delivered on every promise and wasted no time getting the work done. Our pool and Spa was built in approx 3 weeks. If they tell you that the pool will be done in a month, they actually mean within a month.

This is a great Franchise store. Basically it is a family owned small business ran exactly like a…read moresmall family owned business. Personal- Honest- Fair - Accommodating- Pleasant. Jay and his wife are the owners and daily operators. I support them because of the above and- I need to know someone who will help me in that moment of need. Try em. JLane 80'

I have used TexSun for years, then they became Leslie's. The price to repair my Polaris was $200…read moreless at Pinch a Penny plus they let me use a demo to determine if I wanted to buy one if mine was beyond repair. Leslie's put me on hold for weeks, gave me a broken loaner and overcharged me. Jay was amazing! You cannot go wrong by giving them a try. You won't be disappointed!