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PetroPools Tech & Maintenance

5.0 (5 reviews)
Closed • 8:00 am - 5:30 pm

Services - PetroPools Tech & Maintenance

Pool chemical testing and balancing

Pool cleaning

Pool draining

7 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

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Epik Pools - Ridge Lake Shores - Preparing for the photo shoot.

Epik Pools

(3 reviews)

EPIK POOLS Integrity, Performance, Customer is Always First…read more First and foremost, it is important to note the owners of Epik Pools, Richard Boehm and Daniel Hlebowicz, are two of the most honest, reputable, and creative individuals we have ever had the pleasure of working with. For us, these qualities were as important, if not more important, than the fact that they are seasoned pool professionals, presented us with an incredibly unique pool design, and followed it up with quality workmanship that went into our investment every step of the way. I would also like to add that we interviewed and received designs from five different pool companies before contacting Epik (referred to us by a friend). Not only were we disappointed with the other companies' less than stellar efforts and lackluster pool designs, we were very frustrated with their lengthy response times. Our experience with Epik, however, was quite the opposite. Daniel came out to meet with us the day after we contacted him, and it was immediately apparent how well he listened, observed, and translated his observations into an innovative, carefully planned pool design. Daniel methodically studied our home's style and décor, which resulted in a design that flowed seamlessly - from the indoors out. Once we saw Epik's plans for our backyard we knew no other layout would do. It is also important to note that Epik's price point was very competitive. And, because their plan was so much more creative and designed with our specific tastes in mind, it was a slam dunk decision. Epik skillfully and meticulously completed our pool design package for the Woodlands Township committee review, and it was accepted with very few changes. They made a point of ensuring our package was done right the first time, in hopes of avoiding arbitration (which all of the other pool companies indicated was likely due to the size/location of our project). It certainly didn't hurt that Epik has a well-established, highly regarded reputation with the Township. It can make the difference between waiting two weeks for your pool approval versus 8 to 12 weeks. Once plans were approved, we were pleasantly surprised to find Epik's other owner, Richard Boehm, wasted no time in scheduling contractors to begin work immediately. Their contractors are one of their greatest assets (a rarity these days). Not only are they 100% reliable, but Epik retains some of the best contractors in the business due to one simple strategy - they pay their contractors fairly and as soon as their work is completed. Because many other pool companies are unpredictable in this area, contractors often leave to find work elsewhere. Epik's immediate payment response ensures they retain only the highest quality contractors in the business. This is important because they show up on time, their work is flawless, and you can be confident they are professional and proficient in all they do. In short, it is apparent they like working for Epik. Epik Pools is fully and completely committed to 100% customer satisfaction. In a project the size of ours, there were bound to be unexpected issues, and with each and every one, Epik quickly and efficiently worked to resolve it. If they couldn't do it over the phone or with their contractors, they were at our house, usually the same day, sometimes, within minutes. They have a "can do" attitude and made every effort to ensure we were thrilled with our new pool. If they say they will do something, you can be confident it will happen. No matter what we asked them to do, the answer was always "we can do that" or "here's another way we can make this work." Epik is incredibly resourceful when it comes to working within the customer's budget. Of course, we wanted all the bells and whistles, but some things just weren't in the budget. In each instance, Epik worked creatively with us to devise a solution that ensured our satisfaction. For example, we had originally chosen stamped concrete for our patio, however, after considering the long-term vision, we decided to install travertine (definitely outside the budget). Epik worked diligently to find another travertine (same color we wanted and just as beautiful) at a price point we could afford. They also gave us a discount on moving our gas line (from one side of the house to the other) to help alleviate the expense. We are thrilled with the result and thankful to Epik for their creativity and generosity to make this happen. The travertine patio is one of the most striking aspects of our pool. If you want a company with integrity, one that will get the job done right, if you want a company with a creative vision who consistently puts the customer first, there is no other choice than Epik Pools. Should you wish to discuss Epik with me in further detail, feel free to contact me via email at postorinofamily@gmail.com or phone 913-302-0116.

We were so frustrated after Backyard Oasis scammed us of thousands of dollars and over a year of no…read moreprogress but then Richard came to our rescue. He saved my parents marriage and gave us the most beautiful pool ever. Richard has become a great friend in the process as well.

Dominion Pool Group

Dominion Pool Group

(14 reviews)

A small amount of background... My wife and I have been…read moremarried 45 years. This is the tenth home we have owned together. We have engaged in numerous renovation/construction projects in that time, many of which we were able to complete ourselves with no assistance from outside contractors. When we do require professional assistance, we read reviews, place value in references and receive a minimum of three bids for a project before signing a contract. This pool, our first, we contacted and were working with four designers/pool builders. Dominion rather easily won our respect and the job. Marc (designer) was great to work with from the very beginning. We very quickly established an easy working relationship. He was receptive to our questions and changes as we developed the design of our dream pool. He was responsive to phone calls, emails and texts, sometimes late into the evening. We signed the contract May 17th, after several weeks of visits, changes and decision making. As I said, this was our first pool and we didn't want to rush into it. It took three more weeks before excavation started due to other projects being completed. Once the excavation started, there were several issues that affected the job. An inch and a half of rain on excavation day set the tone for the rest of the project. We endured issues with heavy rainfall, wall collapse, extreme heat as well as Hurricane Beryl. We were informed at the time that we signed the contract to expect 8-10 weeks of construction, start to finish. We know that this was just an estimate, but the job finished (more or less) on day 147. The rating for Dominion is based on our interactions with the builder alone. The individual subcontractors were all wonderful to work with. To be fair, I would like to individually rate the varied aspects of the job. Design - Marc was great to work with. He gave us what we wanted before we knew what we wanted. Five stars for design. He has since left the company. Subcontractors - Terrific group of people from start to finish. There was always someone onsite that was easy to communicate with, and all were very professional. Five stars for the contractors for their execution from plan to finished product. Dominion - Without a doubt the worst experience we have ever had with a construction project. Communication with the Project Manager Matthew was sporadic at best. Because of a perceived issue with our sun ledge that I didn't fully understand and was never explained to me (almost 8 weeks into the job), there was an extended period of time that Matthew would not return our calls or texts (numerous) and Debbie (owner) outright refused to speak with me. (Franco, the tile contractor, resolved the issue very elegantly to our satisfaction. That may have been the plan all along, but there was NO communication from Dominion after several attempts). This was just the beginning of what turned out to be several stalls in the job progress, all of which included a variety of excuses as well as periods of no communication on Dominion's part. Again, to be clear, this was our first pool. We were very upfront with all at Dominion about that. We were very clear that we would be asking a lot of questions and, most importantly, that communication was very important to us. In a rare instance of communication, Debbie informed my wife that every season they had one job where nothing seemed to go according to plan. Whether or not this is accurate, we were that customer. I can go in to great detail on the progress of the job start to finish if requested, but the bottom line is that the negatives outweigh the positive aspects of our choice of working with Dominion. If you are someone who can remain uninvolved in a project like this and the finished product is your only concern, I feel that you will be very happy with this company. To be fair, this review is not coming from someone that is capable of that. When all is said and done, Dominion built a beautiful pool for us using quality materials and contractors. I do understand that Dominion experienced some cost overruns on our build. Some were their own doing and some were unexpected and unfortunate, but the way that they have chosen to handle those issues as well as us as customers has been a major disappointment to me. I expected more from them considering the financial cost of this job. I very much resent being made to feel like the 'bad guy' here when all we wanted was for the agreed upon project to be finished in a timely manner according to our contract. Because of this, I would be reluctant to recommend their services to anyone.

Please do not make the same mistake I did and hire these scammers. Debbie is an absolute horrible…read morehuman being - she will lie straight to your face and not care how terrible of a job they do. They do not respond to repeated complaints and numerous phone calls. We tried to have a rational discussion about how bad their subcontractors are but they did not care. We feel that we severely over-paid for what we got as the value and quality of the build was sub-optimal. We had to pay someone else to fix their job. It was a disaster.

Backyard Paradise Luxury Pools

Backyard Paradise Luxury Pools

(15 reviews)

These people literally saved us from a horrible new build. It had leaks from the moment they…read moreinstalled it. We just considered it a loss. 1 1/2 years of dealing with Dominion Pool Group, and beyond frustrated we looked elsewhere for help. Backyard Paradise was amazing! The level of knowledge, craftsmanship, communication, response time was incredible! Our Superintendent was here multiple times daily. Smooth operation. Crews actually showed up and worked everyday and followed a schedule! This remodel was done in 20 days...and they followed up with everything they said promised. Shout out to Collin, what a professional!

Wow.... just wow!! From the initial contact with Backyard Paradise Pools, we had nothing but the…read morebest experiences. They designed a beautiful layout that fit our unique backyard and our desires. Picking out the stones, colors, materials etc. was effortless, and they had perfect recommendations based on our environment and design ideas. The two people that we dealt with primarily were Sam (the project manager) and Tami (the coordinator). They were both absolutely wonderful, updated us and contacted us frequently, and were always readily available for any questions that popped up. The construction took place on a surprisingly fast timeline. We were lucky to have good weather the entire time but even with the contractors all being busy, they followed their original timeline almost exactly. The quality of the work all the way through exemplified professionalism. And as far as the final results... Every morning now I step out and I am thrilled how my ugly backyard has been transformed into my true backyard paradise. Our family uses the pool constantly and I know with the quality of the work done, it will be a hassle-free experience enjoying this oasis. I am so happy we used this company, they made the process from loan origination suggestions to final "pool school" and maintenance plans so easy.... A totally professional group!!

PetroPools Tech & Maintenance - poolservice - Updated May 2026

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