Did good work re-carpeting my stairs with some remnants they had. Pleased with their prompt work…read moreand customer service.

Brian and his coworker showed up right on time, did amazing job in about an hour, and now for the…read morefirst time in twenty years, we have cushy, plushy, gorgeous carpet on our stairs. Thank you Mike for taking such good care of us and making our home look so nice. You and your staff are amazing and went above and beyond to make this job go smoothly and end up with such a great result.

We used this business to order tile, carpet, and LVP for our lower level finishing. We needed to…read moreorder additional tile for the bathroom shower. They placed an order but when the time arrived it was not a match even though they had the original order information. They refused to credit this incorrect order. I would never recommend this business!

Our dishwasher broke and ruined our hardwood floor. Loveland Design assessed the damage. They…read moresanded the complete kitchen floor, stained and finished. The contractor that did the work did an excellent quality work and was able to create a stain the matched the color of wood next to it. We highly recommend the design center and the contractor that did the work.

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

We've purchased carpet from Sloane's twice before so they were our go to when it was time to…read morerecarpet 3 more rooms. They have three racks of carpet samples: plush, textured and a flat pile. They also have other types of flooring. We chose a plush carpet and some really good pad and Brett wrote up our order. He sent our phone number to an installer named Chris who was supposed to call us in a day or two to schedule coming out to measure. When I didn't hear from him for 4 days I called him. He said he couldn't get into his email and didn't know that he was supposed to call. But he did come out a few days later to measure and again a week later to measure the third room that was missed on his first visit (hubby's fault). Being that it was only 3 days before our scheduled install I was definitely nervous. Brett called us two days before install to say they didn't have enough of our chosen carpet and offered the options of choosing a different carpet, doing less area, or getting our full deposit back and not getting carpet. We opted for getting a different carpet so we made that drive up north once again. The morning of our install Chris called to say he couldn't make it but would send his brothers. We had spent days getting the rooms ready - taking out all the stuff in the closets (up to 3 feet off the floor), emptying shelves, and basically removing everything but the heavy furniture. So of course I said ok to having substitute installers. They turned out to be very good and got the job done in one day. So far everything looks great And they only missed one night stand when putting the furniture back. So Sloane's will continue to be our go to for new carpet.

I'm really pleased with our experience with Northern Colorado Carpets. We used them for flooring…read morein the house that we built in Estes Park and it turned out really nicel. One unexpected issue we had after the install was that we have large south facing windows and there is one small part of the floor that receives intense sun/heat all day and this was causing the flooring to bubble just a bit. Derek recommended we use tile for that part of the floor and they swapped it out at no cost. The tile install also turned out really nice. I'm appreciative of all their help and will be using them again when we add an addition to our house.

NCC has old school customer service values which is so appreciated. A family owned business for…read moremany years, they get what it takes to make their customers happy. I highly recommend.

Todd Kinsey did a great job on our carpet. He is a very honest nice young man. Very polite. He…read moreknows the carpet business very well. If you need new carpet he is the man to go to. Thank you Todd, you did a great job. Our carpet looks wonderful.

Bought vinyl from Tom at Carpet direct. Had purchased carpet from him the year prior and all went…read morewell and was happy. This time with the vinyl purchase I am extremely unhappy with their recommended installer (Dave Clark) Tom recommended Dave Clark as the installer for the vinyl floor. Got my order in and Dave (The installer) picked up the vinyl and had scheduled installation at 830a friday the 13th. He cancelled 30 min after he was due to be here. We got lots of rain and flooding in fort collins and colorado, but according my the reports and maps i saw he could have made it with no issues. We rescheduled for Sunday. was impressed with the service that he'd come on Sunday. Sunday's appointment came and went. Tried calling and no answer and voicemail was full. An hour later I finally reached him. Installer said appointment was for Monday. I said no, we confirmed twice that it was on Sunday. Had to reschedule for Tuesday. I told him he could still come out today (Sunday) and he refused..only reason was it would take several hours to install. Now our kitchen and laundry room have been out of commission (Due to all appliances moved into living room to install the floor) from Thursday to Tuesday. So bottom line he didn't want to come out on Sunday like he promised and now because he has my vinyl I cannot get another installer to do the job. Do NOT ever hire Dave Clark. Be careful who Carpet direct recommends to you. This guy was the guy that Tom at Carpet Direct said I should call. I left a message for Tom from carpet direct Sunday afternoon. Got a text from Dave at Carpet One. Said he talked to Dave and Dave said we had now agreed on Tuesday. Basically defended the installer he recommended. I could not believe Tom texted me at 8am on Monday. No call. I responded back to Tom that it is unprofessional to just text me and not call me back. Still waiting for Tom to call me back..but not holding my breath.

I have used this company many times and recommended them to clients and friends. They have always…read moredone a great job. It is a family company and they really care about their work. They have now changed their name as they do more than just carpets now, it is Build Design America. I highly recommend them.

Do not give these people your buisness! They attempted to overcharge me by double for contracted…read morein-house labor, they created an estimate and sketch without putting all of the correct cost for materials. Then when I asked for a copy of the entire estimate they try to strong-arm you into paying a $500 deposit and signing a workorder. Poor client relations and just taking advantage of people that aren't knowledgeable with cabnetry installations.