We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

I solicited three quotes to tear out carpet, engineered wood and tile flooring and replace it with…read moreluxury vinyl plank. Shawn's price quote was in the middle but he convinced us they would be best to do our job. They had the material we selected and installed in less than two weeks. I can't express how great Preston, Peak's installer, was in doing this in under two days. He had to move furniture, kitchen appliances, tear up tile and he did it all cleaning as he went, leaving our house spotless and the results beautiful. I highly recommend Peak Flooring as professionals with very competitive pricing.

They did a great job installing carpet on the stairs in my house. Fast, efficient and the stairs…read morelook wonderful. Affordable for such a small job.

I have build a few homes where the contractor used Schmidt Flooring. Every time until this last…read moreyear, they were the best and some of the guys were artists in the way they handled the customizing. This time, I was blindsided by how the company has evolved. Within a few months of our new carpet, it displayed complete matting. I notified our contractor who told me to contact them directly. That was a year ago and Schmidt is just giving me a new run around every few months. I am so fed up and disappointed how this amazing flooring and service company has fallen. I'm still hopeful and will definitely update when (if) they resolve the issue.

They wanted to charge me almost $11,700 to place a "vegetable oil finish" on my existing hickory…read moreflooring. Of course I didn't hire them, but it is shocking that they felt this was a fair estimate. Buyer beware. Do your research.

We had the best experience working with Whitney at Suzanne's Carpet & Tile! From start to finish,…read morethe entire team helped us through everything -- cabinets, countertops, and backsplash -- and our kitchen turned out absolutely beautiful. We truly got exactly what we wanted, and the process felt easy, organized, and stress-free. Everyone we worked with was knowledgeable, patient, and genuinely great people. You can tell they care about the details and about their clients. We couldn't be happier with how our kitchen turned out and are so thankful for the guidance and expertise along the way. I highly recommend Whitney and Suzanne's Carpet & Tile if you're considering any kind of remodel -- nothing but a great experience all around!

I recently had flooring installed by Suzanne's Carpet & Tile and had an excellent experience from…read morestart to finish. The company offers a great selection of products, including options that meet specific installation requirements. My sales representative, Anthony, was thorough, proactive, and professional throughout the entire process. Having previously worked in remodeling and contract work, I tend to ask a lot of questions and pay close attention to details. Anthony was knowledgeable, a great listener, and always willing to address my concerns. I chose Luxury Vinyl Tile (LVT), and Suzanne's Carpet & Tile carried exactly the brand, style, and appearance I was looking for. Just as importantly, the product met the performance specifications I needed for a high-traffic, moisture-resistant application. There was one minor issue during the installation, but the company addressed it promptly and provided the appropriate credit without hesitation. In my experience, some companies can be resistant when problems arise, but Suzanne's Carpet & Tile clearly prioritizes customer service and stands behind the quality of its products and workmanship. I highly recommend Suzanne's Carpet & Tile to anyone considering new flooring. In fact, I was so pleased with the experience that I'm already preparing for a second installation project with them.

Ben does excellent work! Our oak hardwood floors had turned orange over time and needed to be…read morerefinished. Ben quoted a reasonable price to do the job. He performed the work while we took a vacation. We came home to beautiful light oak flooring. Ben used a water based coating that won't yellow. We couldn't be happier!

JBC Flooring refinished my oak floors last year and Ben did a great job making them look new again…read more They are oak and had yellowed so much since they were installed 37 years ago! He used weather oak stain and they look so good. I have referred Ben to many friends and will contin to refer him.

I needed to replace some water damaged carpeting. Do you know how many carpet stores there are in…read moreFort Collins.? How do I even decide on which one to try. The first store I called had an operator who sounded like my call and questions were an inconvenience to her. The second store I called wouldn't bring samples to the home. On my third try I was the lucky recipient of a store that not only would bring samples to my home but as an added bonus they were family owned. I was impressed to see they were closed on Sundays for "family time" What inordinate respect I have for an establishment that values family over possible revenue earned on a Sunday. Wait,it gets even better! Carpet Mill sent a wonderful sales person to my home. His name was Chad Campbell . This young man is one in a million! With a personality that could win awards he could have easily sold me snowballs in the middle of winter!!!! To conclude the sale I went into the store to leave a check. Chad could have easily made more money on the sale but instead he told me to wait 5 days to bring the check in because in 5 days the carpeting I chose was going on sale and he would then give me the sale price. Is that totally incredible ? Why shop anywhere else when you have the best of the best with Carpet Mill outlet?

My husband and I visited this store for the first time this Saturday! The website said they…read morecarried tile and that was primarily what we were interested in. (we did not look at carpet at all and I am sure based on their name that is what they primarily sell but this review is for tile purposes only as that is what we looked at) They did have some selection but it was not as wide as we hoped. They also had some hardwood and fake hardwood available as well. When walking in we were not really greeted. I didn't understand we had to go get our temperature taken first and had walked over to go look at tile. So found out after the fact. It was a little bit awkward. The lady then pointed out the tile to us and let us do our thing. I didn't find the people working there at the time to be overly friendly. They were not unfriendly or rude. Just not really warm and welcoming. The selection of tile was relatively small. We did manage to find one thing we liked but as we were just getting going we took note of the price and the item numbers. It was a little more money than we had been hoping to pay. We said we would come back though if we ended up deciding on the tile from them.

Jim was great to work with in picking out the carpeting for our house. He was very responsive to…read moreany questions we had. The installers, Kevin and Brian, were terrific. They were timely, efficient and extremely professional. They also did an excellent job in cleaning up the work area once they finished. We were very impressed with the entire team at Dale's Carpet and would not hesitate to use the company again. Highly recommend Dale's Carpet.

Wonderful experience - both with Meryl in sales helping me choose the right carpet for the stairs,…read moreto Jim, the installer, who did an exceptional job installing a difficult pattern beautifully. Would highly recommend.

We needed some material for our installer rather quickly and Berthoud flooring was SO helpful in…read moregetting it to their shop in 2 days for us. When we realized we ordered the wrong stair noses, they came to the rescue again and ordered what we needed. I will only be shopping local from here on out at Berthoud Flooring for all of our carpet/hard floor needs. Best service, small company, 100% reliable. Thank you!!

Have been very happy with Berthoud Flooring! Mike is very knowledgeable and Donna, Bonnie extremely…read morehelpful cheerful in the office. The installers are very good and CLEAN UP TOO! Wow! I highly support & recommend staying local!