I recently had some flood damage and had carpet and tile replaced ! Carol was awesome at helping…read morepick out the right colors and style of both. Installation was spot on and well done with everything done when said it was going to be ! Craig R

We used this business to order tile, carpet, and LVP for our lower level finishing. We needed to…read moreorder additional tile for the bathroom shower. They placed an order but when the time arrived it was not a match even though they had the original order information. They refused to credit this incorrect order. I would never recommend this business!

Jade Floors did a fantastic job on our floors. We had them 1.) replace the carpet and engineered…read morehardwood floors on our main floor with luxury vinyl flooring; and 2.) replace the carpet on the steps going up to the second floor and all the carpet on the second floor. The work performed was excellent and the floors on the main floor and second floor look absolutely amazing! Wade was very honest in answering our questions or advice. Before leaving the job site, each crew swept and left the work area clean/straightened up. The crews were very professional and knowledgeable! I recommend Jade Floors to anyone who is in need of flooring! We also reached out to friends who are remodeling their home and recommended Jade Floors for their remodel.

Complete garbage. Look, if you're hillbillies looking to carpet your mobile home, this is probably…read morethe place based on scores. If you're coming here with your Out-of-State- money (that has any remote knowledge of quality) looking for professional wood floors - avoid these guys like the plague. Yea its taken me a year to write this as I tried to clean the glue seeping up from the hardwood flooring - with no luck. God these guy's suck. I had to buy the flooring. I had to buy the wood. I had to have it delivered. I had to fight with them over the quality of the glue - and this is what I ended up with. Any attempt by the owner to refute this I will absolutely post images/contracts/emails/texts to refute. They completely suck at the ability to lay hardwood flooring.

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

We had the best experience working with Whitney at Suzanne's Carpet & Tile! From start to finish,…read morethe entire team helped us through everything -- cabinets, countertops, and backsplash -- and our kitchen turned out absolutely beautiful. We truly got exactly what we wanted, and the process felt easy, organized, and stress-free. Everyone we worked with was knowledgeable, patient, and genuinely great people. You can tell they care about the details and about their clients. We couldn't be happier with how our kitchen turned out and are so thankful for the guidance and expertise along the way. I highly recommend Whitney and Suzanne's Carpet & Tile if you're considering any kind of remodel -- nothing but a great experience all around!

I recently had flooring installed by Suzanne's Carpet & Tile and had an excellent experience from…read morestart to finish. The company offers a great selection of products, including options that meet specific installation requirements. My sales representative, Anthony, was thorough, proactive, and professional throughout the entire process. Having previously worked in remodeling and contract work, I tend to ask a lot of questions and pay close attention to details. Anthony was knowledgeable, a great listener, and always willing to address my concerns. I chose Luxury Vinyl Tile (LVT), and Suzanne's Carpet & Tile carried exactly the brand, style, and appearance I was looking for. Just as importantly, the product met the performance specifications I needed for a high-traffic, moisture-resistant application. There was one minor issue during the installation, but the company addressed it promptly and provided the appropriate credit without hesitation. In my experience, some companies can be resistant when problems arise, but Suzanne's Carpet & Tile clearly prioritizes customer service and stands behind the quality of its products and workmanship. I highly recommend Suzanne's Carpet & Tile to anyone considering new flooring. In fact, I was so pleased with the experience that I'm already preparing for a second installation project with them.

I have build a few homes where the contractor used Schmidt Flooring. Every time until this last…read moreyear, they were the best and some of the guys were artists in the way they handled the customizing. This time, I was blindsided by how the company has evolved. Within a few months of our new carpet, it displayed complete matting. I notified our contractor who told me to contact them directly. That was a year ago and Schmidt is just giving me a new run around every few months. I am so fed up and disappointed how this amazing flooring and service company has fallen. I'm still hopeful and will definitely update when (if) they resolve the issue.

They wanted to charge me almost $11,700 to place a "vegetable oil finish" on my existing hickory…read moreflooring. Of course I didn't hire them, but it is shocking that they felt this was a fair estimate. Buyer beware. Do your research.

Ben does excellent work! Our oak hardwood floors had turned orange over time and needed to be…read morerefinished. Ben quoted a reasonable price to do the job. He performed the work while we took a vacation. We came home to beautiful light oak flooring. Ben used a water based coating that won't yellow. We couldn't be happier!

JBC Flooring refinished my oak floors last year and Ben did a great job making them look new again…read more They are oak and had yellowed so much since they were installed 37 years ago! He used weather oak stain and they look so good. I have referred Ben to many friends and will contin to refer him.

I solicited three quotes to tear out carpet, engineered wood and tile flooring and replace it with…read moreluxury vinyl plank. Shawn's price quote was in the middle but he convinced us they would be best to do our job. They had the material we selected and installed in less than two weeks. I can't express how great Preston, Peak's installer, was in doing this in under two days. He had to move furniture, kitchen appliances, tear up tile and he did it all cleaning as he went, leaving our house spotless and the results beautiful. I highly recommend Peak Flooring as professionals with very competitive pricing.

They did a great job installing carpet on the stairs in my house. Fast, efficient and the stairs…read morelook wonderful. Affordable for such a small job.

Ty Gentry and the West Point Carpet One Flooring & Home folks have been an awesome team to work…read morewith. They have been patient with our excruciatingly delayed timeline and quickly available to get in and get out with quality products and work on our 1930's farmhouse which brought many challenges along the way. They were consistently reliable with communications, pricing, scheduling, and cleanup and willing to address any questions or concerns quickly and efficiently to our satisfaction. We would highly recommend considering these guys for any home project. Jason and Marsha G

I have nothing but great things to say about West Point Carpet One Flooring & Home from day one my…read moreexperience was great. Cole and his A team did a great job on my flooring, from the start he gave me an install schedule and until the end the schedule was kept. The quality of workmanship is amazing the neatness and professionalism of the install team was great. I recommend W.P.C.O.F.&.H. To anyone who needs new flooring and that is looking for a worry free high quality job from start to finish. The transparency and honesty are priceless that is exactly what I received from day one not to mention the high quality products they offer. They have multiple brands and choices that will fit every budget. Thanks Cole and the rest of your team for going beyond in satisfying your customer. Bob N