I have build a few homes where the contractor used Schmidt Flooring. Every time until this last…read moreyear, they were the best and some of the guys were artists in the way they handled the customizing. This time, I was blindsided by how the company has evolved. Within a few months of our new carpet, it displayed complete matting. I notified our contractor who told me to contact them directly. That was a year ago and Schmidt is just giving me a new run around every few months. I am so fed up and disappointed how this amazing flooring and service company has fallen. I'm still hopeful and will definitely update when (if) they resolve the issue.

They wanted to charge me almost $11,700 to place a "vegetable oil finish" on my existing hickory…read moreflooring. Of course I didn't hire them, but it is shocking that they felt this was a fair estimate. Buyer beware. Do your research.

I recently had some flood damage and had carpet and tile replaced ! Carol was awesome at helping…read morepick out the right colors and style of both. Installation was spot on and well done with everything done when said it was going to be ! Craig R

We used this business to order tile, carpet, and LVP for our lower level finishing. We needed to…read moreorder additional tile for the bathroom shower. They placed an order but when the time arrived it was not a match even though they had the original order information. They refused to credit this incorrect order. I would never recommend this business!

I recently had flooring installed by Suzanne's Carpet & Tile and had an excellent experience from…read morestart to finish. The company offers a great selection of products, including options that meet specific installation requirements. My sales representative, Anthony, was thorough, proactive, and professional throughout the entire process. Having previously worked in remodeling and contract work, I tend to ask a lot of questions and pay close attention to details. Anthony was knowledgeable, a great listener, and always willing to address my concerns. I chose Luxury Vinyl Tile (LVT), and Suzanne's Carpet & Tile carried exactly the brand, style, and appearance I was looking for. Just as importantly, the product met the performance specifications I needed for a high-traffic, moisture-resistant application. There was one minor issue during the installation, but the company addressed it promptly and provided the appropriate credit without hesitation. In my experience, some companies can be resistant when problems arise, but Suzanne's Carpet & Tile clearly prioritizes customer service and stands behind the quality of its products and workmanship. I highly recommend Suzanne's Carpet & Tile to anyone considering new flooring. In fact, I was so pleased with the experience that I'm already preparing for a second installation project with them.

We had the best experience working with Whitney at Suzanne's Carpet & Tile! From start to finish,…read morethe entire team helped us through everything -- cabinets, countertops, and backsplash -- and our kitchen turned out absolutely beautiful. We truly got exactly what we wanted, and the process felt easy, organized, and stress-free. Everyone we worked with was knowledgeable, patient, and genuinely great people. You can tell they care about the details and about their clients. We couldn't be happier with how our kitchen turned out and are so thankful for the guidance and expertise along the way. I highly recommend Whitney and Suzanne's Carpet & Tile if you're considering any kind of remodel -- nothing but a great experience all around!

Ben does excellent work! Our oak hardwood floors had turned orange over time and needed to be…read morerefinished. Ben quoted a reasonable price to do the job. He performed the work while we took a vacation. We came home to beautiful light oak flooring. Ben used a water based coating that won't yellow. We couldn't be happier!

JBC Flooring refinished my oak floors last year and Ben did a great job making them look new again…read more They are oak and had yellowed so much since they were installed 37 years ago! He used weather oak stain and they look so good. I have referred Ben to many friends and will contin to refer him.

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

Jim was great to work with in picking out the carpeting for our house. He was very responsive to…read moreany questions we had. The installers, Kevin and Brian, were terrific. They were timely, efficient and extremely professional. They also did an excellent job in cleaning up the work area once they finished. We were very impressed with the entire team at Dale's Carpet and would not hesitate to use the company again. Highly recommend Dale's Carpet.

Wonderful experience - both with Meryl in sales helping me choose the right carpet for the stairs,…read moreto Jim, the installer, who did an exceptional job installing a difficult pattern beautifully. Would highly recommend.

This is an outstanding company to do business with! They respond quickly, provide a detailed quote…read moreand perform at the highest level. In today's world it's hard to find a company that does exactly what they promise but Rocky Mountain Reflections delivers. Highly recommend them.

I hired Rocky Mountain Reflections on a high end Castle Pines Golf Club project. It came out…read morebeautifully! So we hired them again for my boss' personal home and I am pleased to say my boss was thrilled with the end result. Great job guys!

We worked with Bart over a long period of time to describe exactly what we were looking for in a…read morefloor finish. He was patient and took a lot of time and energy to accomplish the exact finish we were after. Chris took his time and was curious about the project. He hand rubbed the finish into the floor to get it on perfectly. We are very pleased with the floor and would highly recommend this Company to anyone who wants honest interaction with decent people. Thank you to Everyone at Meyer Skidmore, appreciate you all!

They subcontract the work out to subcontractors, don't supervise, and then stiff the subcontractors…read moreon payment (read: vulnerable population being taken advantage of). Not cool. Not a good experience.