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Pomona, CA

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Sustainable Electric Solutions

4.2 (20 reviews)
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5 years ago

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Aaron S.

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11 years ago

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Aaron S.

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12 years ago

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13 years ago

Thanks guys, you did a good job for me. I appreciate the quick turn around on installing the EV Charger. Much appreciated.

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Review Highlights - Sustainable Electric Solutions

“Once the approvals were in, William and Aaron installed the charger right away, and did a terrific job.”

Mentioned in 5 reviews

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Infinity Solar

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I wanted to share my recent wonderful experience with my recent service visit with Infinity Solar…read more I purchased my system in 2024 (detailed review also done); during this time, my solar generation has been absolutely wonderful, and sized perfectly by Kay. My electric bill is essentially free over all of 2025 and this year. Some months have a $10 dollar bill, other months negative depending on how sunny each day is. I have had zero issues whatsoever and system works like clockwork. The installation over my tile roof, done through Terrazas roofing, partnered with Solar has also been top notch with zero issues with multiple major storms last year. I would say i was 110% satisfied with my decision to go solar and with Infinity solar. Fast forward to 2026. A series of recent power outages resulted in no power in my home. My initial thinking was that my system should have generated power with a fully charged battery during this outage. After calling Infinity, it was relayed that my system per contract was only set up for load shifting by design, lowering cost which I had decided on. After discussing 2 options to allow for backup power generation, i decided to proceed with the upgrade. Throughout the process, the entire team supported me exceptionally, starting with Sara who stepped in to help speak to me when the service department was not available at the time. As i did'nt understand my contract fully,, i reached out to Kay in sales, whom i did not speak to in 2 years, who really went above and beyond to explain to me in full detail how my system was set up, and options i had to upgrade. Kay treated me like family. I was so appreciative of her kind approach. She helped coordinate a technical call with Joel to fully answer all my technical questions. Once i decided i was comfortable with to proceed with the upgrade, the service team took over, with Vanessa and Brianna helping me schedule my service. Vanessa and Brianna work tremendously well together; super friendly, pleasant, professional and helpful. I requested looking into a couple options which Vanessa followed up on and accommodated without hesitation. A straight forward and exact quote was provided on Thursday. Their service and help was fantastic and greatly appreciated. Upon approving my quote on Thursday, my service was completed on the following Tuesday, much faster than I expected. Upgrade was performed by Ivan, electrician specialist. Ivan also initially setup my system in 2024. His expertise is perhaps, in my view, the finest in the industry. I felt very fortunate and appreciative knowing i hd my system in the best hands. He spent about 3 hours working on my system, explaining all the steps. Work performed was tremendous. Ivan patiently answering all my questions on some of the system parameters forgotten over the past 2 years. System was up and running and verified to work fully with a simulated power outage performed through the fuse box, and through the app. I was thrilled to now have backup power during outages. Billing and final payment was as quoted and super easy. In closing, the real mark of any business is how you are treated after the job is complete. My belief is that Infinity solar lives up to their reputation of being an exceptional 5 star company providing high expertise solar services through all phases of a project; sales, installation, commission, operational life, and post installation services. In a business of fraught with fly by night companies, Infinity Solar is a true gem. Solar done right with integrity, highest expertise, and exceptional, prompt service when called on. Thanks again to the entire Infinity team. 5 Star once again! Dave C

UPDATE: Sadly, changing my original 5-star review to 1 star…read more I'm really disappointed to have to update my original review. When we purchased our solar system from Infinity Solar in 2017, the installation process was great, and we genuinely felt they went above and beyond. We were extremely pleased with our experience and had no hesitation recommending them. Unfortunately, fast-forward several years, and our experience has been completely different. Recently, one of our inverters stopped working. Given that our contract includes a 25-year warranty covering workmanship, labor, and certain equipment, we naturally reached out to Infinity Solar expecting them to stand behind their warranty. Instead, we were told we would have to pay $550 just for someone to come out and assess the problem, followed by additional hourly labor charges for however long the repair would take. When we questioned why we were being charged these fees despite our warranty, the owner, Tim, explained that we lived too far away, that the business wasn't doing well financially, and that it essentially wasn't worth it for him to send someone out. He even mentioned that they were considering closing the business altogether. Needless to say, we were shocked and extremely disappointed by this response. We trusted this company with a significant investment, in part because of the extensive warranties they offered. To now be told that servicing our system isn't worthwhile to them because of their financial situation and our location is incredibly frustrating. Ultimately, we hired another company that came out and repaired our inverter for just $300--less than what Infinity wanted to charge simply to diagnose the problem. It's unfortunate because our initial experience was genuinely positive. However, a company's true commitment to its customers isn't just demonstrated during the sale and installation, but in how it stands behind its products and warranties years later. A 25-year warranty means very little if the company is unwilling to honor it when you actually need service. I sincerely hope Infinity Solar reconsiders how it treats its existing customers. Based on our recent experience, I can no longer recommend them, particularly to anyone placing value on their long-term warranty promises.

California Solar & Electric - Ensure uninterrupted energy during outages with our reliable solar backup power systems.

California Solar & Electric

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Within an hour of posting my initial review regarding a delayed referral bonus, the owner…read morepersonally reached out, apologized for the administrative oversight, and sent the $500 immediately. I really appreciate the direct accountability and quick resolution. I'm leaving my original review below for transparency, but their prompt response today restored my confidence in their management. I originally had a positive experience with California Solar Electric during my 10.12 kW solar and Powerwall 3 installation last year. Unfortunately, their post-install customer support and business ethics are nonexistent. I referred a friend who completed their installation months ago. I was explicitly promised a $500 referral bonus for this. After months of waiting, I tried following up multiple times privately to give them a chance to make it right, but I am now being completely ignored. It's a shame because I have several neighbors here in Fountain Valley who are currently shopping around for solar and battery storage. I was planning to refer them here, but I cannot recommend a company that fails to honor its own written agreements and ducks communication. Buyer beware: the installation team does good work, but do not trust a word management says about referral incentives or post-sale promises. Still waiting for my $500.

California Solar and Electric. CS&E is simply the best. Call Mark Howe. Honest, reliable,…read moreprofessional, skilled and highly competitive. Best warranty and quality materials and labor. 949 637-9108. They are out of Santa Clarita. We are so happy and satisfied with our system and our bills have gone from $300 plus a month to less than $40 a month. Also when the power has gone out in our neighborhood the battery backup has saved the day. Stellar value, workmanship, professionalism and service plus a 25 year warranty. Highly recommended

True Power Solar - A 9.13 kW solar energy system installation completed by True Power Solar in Rancho Santa Fe, California.

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I had an awesome experience with True Power Solar. From start to finish, they were super friendly,…read moreprofessional, and clearly care about what they do. You can tell they really take pride in their work and don't take any shortcuts. During my installation the team showed up on time, explained everything in a way that was easy to understand. Everything looks great and works perfectly! It's rare to find a company these days that's this honest and dedicated. If you're thinking about going solar, I 100% recommend True Power Solar-- they make the process easy, stress-free, and you can trust they will take care of you.

I would not recommend the post-installation customer service. My aunt bought a home that had solar…read morepanels installed by this company. The previous owner left the installation contract for her and told her to call this company if she ever had problems with the solar panels system. However, every time I've tried to help her call them for help, it has been a painful process getting help and answers. Earlier this summer, one of the components in her system was malfunctioning and her electricity bill increased a lot. I tried calling a few times and ended up having to leave a message on the answering machine. I waited for one week for a callback and ended up having to call them again myself. Now most recently, my aunt needed to repair the roof, so I called to see if they could do a removal and a reinstallation. Surprisingly, someone picked up the phone the first time I called. However, they didn't have a quote ready and needed to call me back the next day. Again, I didn't get a callback and had to call them myself after two business days. I got to speak to their receptionist but she needed to go pull my file and asked to put me on hold. Instead of being put on hold, she hung up the phone and I spent over an hour and half calling back trying to get back in touch with their receptionist company. No one picked up the phone for that entire time and at one point, the phone only rang twice before I was sent to voicemail, which makes it seem like I was being sent there intentionally. On top of all of that, I still haven't had any of my questions answered. I hope to see a callback eventually, if only to have my questions answered.

Sustainable Electric Solutions - solarinstallation - Updated October 2026

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