I like going to Divine for frozen yogurt, so when I saw this new establishment finally open for business, I went to try it out for the first time with my friend.
We came around 7:00PM, and it was busy for dinner time. It was comforting to see this because it must mean the food is good, right? We were seated at the bar, which was nicely decorated with blue Ikea LED lights around the beer, wine and sake bottles.
The menu was fairly straightforward, with sushi roll creations (with pictures), bento box combinations, rice bowls, noodle bowls and their family dinner combinations. We decided to take a closer look at their family dinner combinations as it was noted that "each person gets a miso soup and salad" and the combination choices ranged from $15-$40. We decided to go with the $35 combo, with a picture that depicted quite a feast.
When our miso soup and salad came, we were surprised that only ONE person gets the miso soup and salad. We pointed out that sentence about "each person gets a miso soup and salad" to our clueless waitress but she said that it meant that "the other person can order an extra miso soup and salad". WTF? So why even put that on your damn menu about each person getting a soup and salad (if ordering off the family combination selections)?! I'm not crazy about miso soup and salad, but it's about being consistent with what is SAID on your menu!
There was an awkward 30 minute delay between getting the miso soup and salad (which by the way is just iceberg lettuce cut up in small pieces sprinkled with thousand island sauce) and our first plate of hot food from the family combination. It seemed that everyone else around us were also waiting for their food as well (which is probably why the place looked busy...everyone was waiting for their food!). The first plate of hot food was the beef ribs (galbi) and tonkatsu (bread fried pork) on the same plate. We thought it was weird that they didn't bring out the rice at the same time, as the menu said it included rice. We decided to just give them the benefit of the doubt and just wait.
The second plate of our family combo was the sashimi plate. Still no rice, so we asked another clueless waitress (that brought us the food). She said that the sashimi plate concludes our family combo. We asked for her manager and the manager came over. The manager asked if we got our rice and we said no, to which she said she will be "right back with rice". She came back and give us a small rice bowl of rice and proceeded to tell the clueless waitresses that the family combos DID come with rice.
So let's break it down. For $35.95, even though it says on menu that EACH person at your table gets a miso soup and salad, you get only ONE soup and salad. You get about 5 pieces of beef ribs, a slab of bread-fried pork, and a plate of sashimi. The taste was mediocre at best.
If you are venturing in, don't let the images fool you. If ordering off the family combinations, you will only get half of what you see in the pictures! Oh, and by the time we left, there were still people waiting for their food. Great location, nice ambiance but clueless waitresses, ridiculous wait times and misleading menu. read more