We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

Everyone was friendly and professional. Dr. Salud is excellent - very knowledgeable and explains…read moreeverything he is doing. I highly recommend and will continue to go here for all future appointment.

Always quick to communicate and Dr. Barnhart takes his time to explain everything to you.read more

I don't see an eye doctor regularly because I luckily have good vision! I recently ran into some…read morepretty scary vision issues and called Dr Barnhardt's office. Patricia answered the phone and after explaining my symptoms she was able to get me in to be seen the next day. She was very calm, thorough, and organized. They had a user-friendly online patient portal to enter my health history and information. My visit with Dr. Bardhardt was pleasant. He was very friendly. He was able to catch that my optic nerves were swollen and he said I needed to be seen by a specialist at Swedish. He and his office worked quickly to get Swedish the information they needed to get me seen and they were in communication with me the whole time. I was able to get in at Swedish within days instead of months all due to their care and attention. And had I waited months, my vision would have been permanently compromised. I highly recommend Dr. Barnhardt because I could tell he and his office genuinely care for their patients. When I eventually do need glasses, I'll be going back!

I've been a patient at Mill Creek Family Eye Center for over 12 years and have consistently had…read moregreat experiences. I even continued scheduling appointments here while living in Oregon because I couldn't find a provider I liked as much. Everyone, from the front desk staff to the optometrists, is friendly, professional, and knowledgeable. Whenever I've had questions, they've taken the time to answer them thoroughly and make sure I understood. I highly recommend Mill Creek Family Eye Center for quality eye care and excellent customer service.

The doctor and optical department were amazing and took great care of me (as always)…read more Unfortunately, the pre-testing staff were not so friendly. I was late to my appointment, and instead of being offered to reschedule, I was rushed into my appointment. The staff said they were "doing me a favor" by letting me still be seen, but I've never been treated so harshly at this eye clinic. This was after me apologizing for being late and even agreeing to do the additional (and out of pocket) OptoMap photos to speed up the appointment. If my late arrival was such a burden to the schedule, I would've rather just rescheduled.

Exam went well. They problem is that they tell you they-re in-network provider, but they don't…read moretell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.

Dr.Deol is thorough and kind. I've never had such an in depth eye exam and my prescription is…read moreexcellent. I am very near sighted, have astigmatism and cataracts so this is saying a lot. She has a beautiful office in historic Snohomish with parking off street.

I have very complicated eyes and see an ophthalmologist at UW for most of my eye care, but what…read moreopthalmologists don't generally do well are refractions. My vision has been much worse in the last year or so, so I finally bit the bullet and scheduled a refraction at Town Center Eye. Dr. Hamilton was fantastic! We chatted for a bit, and he took time to understand my eyes. He's the only optometrist I've had who explained why my vision might be getting worse and how exactly he planned to correct it. He spent a good amount of time really dialling in my prescription and assessing my visual processing. He was personable and knowledgeable. I'd highly recommend him! The front of the office was also very helpful and knowledgeable. They jumped right to helping me find the perfect pair of glasses. They have a nice selection of frames.

This review is completely about the sales, has nothing to do with the optometrist there…read more I went there asking about the price of a pair of eyeglasses. Amanda told me that my insurance covered the entire price, except for the cost of tier 3 anti-glaring/scratch at $120. (strike ONE) Now, I was thinking, what's the point of paying high premiums for great insurance if I still have to fork over $120 plus tax? Plus, I knew the add-on of tier 3 is optional. So, I threw out, "Why do I have to pay for the $120, tier 3? Can't I just get my glasses without that extra cost?" She said, I "had to pay for it." (strike TWO) So, to get this straight because I didn't want to misinterpret; I wanted to give her the benefit of the doubt before going on Yelp, I said, "Is this cost unavoidable? Is it compulsory." She said, yes. (strike THREE) At that point, I said, wow, Amanda really is trying to scam me for a commission. So, I made eye contact with her and 'asked' in a way she would know I knew, "Why can't I go tier 1 and pay $32?" (you're outta here!!!!) Her response: "Uhh, you can." WORD OF WARNING. If you bought glasses there recently and ended up buying the tier 3 anti-glaring/scratch because you 'had to'..... Well, at least it comes with a 2-year warranty, and you made the sales lady happy.

Am on a wedding trip here and had contact problems on the day of. I called here and they helped get…read moreme a contact to be able to see for this wedding with no hassle at all. They were super easy going and very nice to talk to. Super nice place to with a super friendly staff. I appreciate the help.

Dr. Healey and her staff are top notch. As a parent, I greatly appreciate how excellent Dr. Healey…read moreis with young children. My kids love her and she's able to take what can be an at times challenging experience and make it comfortable with warmth and care. Visiting with the doctor is like visiting with a friend - albeit one with greater knowledge and professionalism than most of the folks I hang out with! The staff is always friendly and they've gone out of their way on multiple occasions to take care of my entire family. I can't recommend the office highly enough.

First off, the optical staff, technicians, optometrist, are really good. They are nice to the…read morepatients, professional and as far as I can tell competent. They even caught a stigmatism that was missed by my previous eye doctor which made a big difference on how I saw things. Now where star were lost were: 1. I feel as if this clinic kinda nickel and dimes you. Of all the vision clinic's I've been to over the years, this is the only place I can't seem to go to w/o always having to pay for something out of pocket. If it's covered by insurance there's something that they say it isn't and it'll cost you. To top it off, their products are pricey with regards to frames, lenses, contacts, services, etc. My last visit I had at Mill Creek Vision for my annual preventative eye exam, but they got me out of pocket for contact lens fitting (which I thought was covered my insurance, but they claim it isn't), Anyhoo, afterwards I asked for copies of my glasses and contact prescriptions and took them to Costco and purchased all my hardware there (despite jumping through some minor insurance hoops to get my annual hardware allowance back-which I did). Gotta tell ya, definitely more cost effective going that route. 2. But the biggest loss of stars in my rating is due to their front desk staff. A staff that DOES NOT know the meaning of CUSTOMER SERVICE and lacks a certain amount of professionalism. They are very condescending in how they talk and treat their customers. I base this on how they were with me and my family and how I observed them with other customers while I waited. There is one or two who stand out. If you've been there you probably know who I'm talking about. Anyhoo, they will make you feel as if you are interrupting them, putting them out for "Doing their job". They don't always do what is best for the patient/customer so if you don't ask, or question something chances are it'll get overlooked, ignored and you might get over charged or something forgotten. It doesn't help also that they seem to rush you at check in and during check out so they can get back to finger blasting their keyboards or phones. Again based on personal experience. The first three appointments I was able to schedule me and my family for the same day. If there's availability why not? Last time I tried to do it and despite open availability they denied it. Their reason I was told on the phone, they CAN'T schedule more than two family members at a time. WHAT? REALLY? So I ask why not, you've done it before and they tell me that it's policy. I try and continue to ask specifics about this policy and I'm told again, it's their policy and something about cancellation issues. Yeah whatever, I figure they're just being lazy. Policy or not, kinda ridiculous that they can't accommodate two adults and a child on the same day...oh wait a minute they have! but not today. Then there's a test that they do that looks at the back of your eyeball. You'd think it's a test that SHOULD be standard to an eye exam. It is an eye exam after all...it isn't so it'll cost you since it's NOT COVERED BY INSURANCE as part of your PREVENTATIVE CARE. Of course you can pass and instead they dilate your eyes for free I think (or maybe that'll cost you as well, I don't know, but what I do know, I've had that same test in other clinics and it was covered by insurance). Trying to get them to explain results in dirty looks and a mean-girl attitude...an no REAL explanation. So the "face" of the business does not make a good impression and they obviously don't realize that it's just as important as the service provided. This would be my 4th appointment to this vision clinic, but the front desk staff attitude has been pretty much consistent through out. So me and my family will probably be on the look out for another vision clinic. Too bad their front desk staff doesn't have the same customer service skills their optical staff does.

Called and was put on hold for a long time while the staff was checking my insurance. She told me…read moreto call back because she could not verify my insurance. Be very aware that your treatment is based on how much money this office can get from your visit. I saw my insurance statement that they wanted to charge almost 4 times of the insurance allowance. Because they know they would not be able to get the money they want, they treated my eye exam very casually. The tech took two tests that lasted less than 2 minutes. The doc took less than 4 minutes flipping a few charts of 1 better or two better, then wrote my eye exam prescription, which is the exact same as the that of the eye glasses I wore that day. I spent a lot more time signing many documents and waited in front than the total time for the actual eye exam. Do NOT recommend this place to anyone. The practice can be defined as unethical!

I have been going to Dr. Eng for 10+ years now and have received excellent service. The office…read morestaff are gracious and very friendly. I enjoy going in for my appointments and being greeted with a smile and a familiar face. Dr. Eng is great person and very kind. He does a very thorough examination and takes the time to explain what he is doing and why. Laurie (Ophthalmic Assistant) is cordial and will do whatever she can to make you feel comfortable. Hannah (Optician) has really good taste and has a great talent for picking out the right style of frame for clients. I would highly recommend Redwood Eye Clinic to the public. Thank you, Eileen Wallace

Very clean. Very modern. They handled our double appt really efficiently (my young son and I)…read more Being new to the world of having to need glasses they were very helpful and knowledgeable and answered all of my naive questions in detail. Highly recommend.