I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

Buyer Beware! Received quote by text to re-install shower glass. Scheduled & waited several times,…read morefinally completed and was charged nearly TWICE the quoted price. Repeatedly was told they would "fix it" but after weeks of waiting, we are now initiating legal action. The owner came to our home and never indicated any additional fee but has never returned our calls or refunded the overcharge. Also, the trim seal on shower door was never installed but workers promised to drop one off to us, which also never happened. Beyond unprofessional!

The worst customer service I have ever dealt with! Numerous times scheduled to install my window…read moreand did not show or call. Jamie promised my window was in and would get iinstalled next week. It has been 9 months of waiting and numerous excuses and Jamie continues to promise next week.

New to Charlotte! & Great material to see !! The design are pretty nice and can't wait to have it…read morein my home !

From the owner: Marble Look Quartz of Charlotte gives you the power to design your residential and commercial…read moreprojects. This unique collection, with the simple and beautiful colors of nature, offers you design choices from the traditional world of marble look to the most stunning dimensions of the modern day. Come visit our showroom and see the various colors of wholesale quartz slabs we have to offer. Premium quality quartz in Charlotte, NC.

Oh my goodness! We came here for cabinet hardware for our kitchen cabinets and Mary helped us. Mary…read moreis so knowledgeable on their products and vendors that it's amazing. She's certainly our "GO TO" person now. We described what we were looking fore and she directed us to exactly what we needed Thank you Mary

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

I highly recommend American Crown Cabinets. I just finished my kitchen renovation and it's now the…read morekitchen of my dreams! Rick is amazing at design and the install was seamless!

From the owner: Whether you need new cabinets for your kitchen, bathroom, office or breakroom, in Waxhaw. NC or the…read moresurrounding areas, American Crown Cabinets has a variety of options. Pick from our selection of custom cabinetry, semi-custom, or Ready-To-Assemble (RTA) cabinets. Our team is proud to not only provide quality products but great customer service as well. American Crown Cabinets is here to help you make your dream projects come to life. Whatever your budget, we've got you covered.

Nice store. New to the area. It's in a shared shopping area with plenty of parking. Staff were nice…read moreand the store was clean. Reminds me of home goods where you can get items for discount. They have a variety of items you can use in your home. Happy shopping.

I enjoy perusing the wares at Home Sense. There is always something that I convince myself that I…read moremust have. They have lots of things for the home. Candles, well, I often tire of smelling so many of them before I have made a selection. This can be overwhelming when you don't have a scent in mind. Otherwise, staff members are friendly and helpful. When you are looking for that special something for the home or kitchen, or even the bath, you will likely find it at Home sense. They have something for everyone.

My experience with Thomas at Carolina's Stone, Marble, and Granite was fantastic. My dad, a…read morecontractor, has known Thomas for many years and connected me with him to assist with a very special project to me -- I was looking for a piece to replace a marble table top that broke during a move. This table is so meaningful to me; it was a wedding gift to my great grandparents, and I was devastated when the marble broke. Thomas and his team not only helped me find a beautiful piece to replace it, but also cut the salvaged broken marble into four hot/cold plates, three of which I gifted to family. On top of an amazing experience, the price was also right! Thank you, Thomas and team! See before and afters attached :)

I chose the quartzite countertop and paid a premium price. The countertop was gorgeous. However,…read morethe installers cracked and chipped my expensive--brand new countertop. I was told the material was super durable! The countertop was damaged from day one. When I called and spoke with a rep I was told "that is not suppose to happen." Now the company is only willing to repair the damaged countertop which their installers damaged boring the hole for the hardware! I am not satisfied with their response. On top of that--their contractor that installed my tile backsplash damaged my kitchen walls. They tried to deny it telling Carolina Stone that the damage was already there. They are the one who put tape on the wall then carelessly ripped it off leaving damage which will need significant repair! This is unacceptable from a place of business to treat their customer so poorly!

Ollie's are great stores. Prices are decent, but they never have any cashiers…read more They have almost everything you can use - books, greeting cards ($1 for decent ones), cleaning supplies, food, clothing, pictures, garden items.

Abraham is simply amazing!! My son has Autisim and was having a rough day and he truly saved the…read moreday!!!! He was polite and understanding! His communications skills are beyond impeccable! when a coworker gave him the look like" what are you doing?" he wasn't bothered by it. We got through the line quickly and it didn't impact the other customers! He is a 100000000 out of 10!!!