We had a great experience with Imagine Brick. They were incredibly easy to schedule with and…read moreprovided a very fair, affordable quote. We had them repair some foundation cracks and replace/build a retaining wall. They worked efficiently and did a fantastic job. We've had others try to exaggerate issues and push unnecessary work, but Imagine Brick was the opposite--honest, no pressure, and focused only on what actually needed to be done. Highly recommend! Will use them again for any other masonry work!

Hired them to repair the chimney crown, as well as some loose bricks around the house…read more Aesthetically, the repairs did not match, but the worst part was that the chimney crown started cracking after only a couple months. After showing photos of the issue, they offered to repair their original work, but who would trust them to get it right? I asked for a refund for the chimney work and they've just stopped answering my texts. I obviously know they're getting them because they have their read receipts on. Very disappointing. Hate leaving these types of reviews, but people should know the type of company they're dealing with. Would recommend another company that stands by their word.

I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

We had a driveway extension done and Mike did an excellent job! Mike was very responsive, on time,…read moreand we had a great customer experience!

I've used them twice and both times they've done great work. They are knowledgeable and dependable…read more Both times they did what they said and always arrived to start the project on the day they promised. What more can you ask. Definitely would use them again.

Awful quality. We had a chain link installed in our back yard and have two larger dogs so we…read morerequested industrial strength. We didn't get it. I can easily break the links with my hands and I'm not that strong. One of our dogs just pushed through the bottom of the fence without trying. We had them come back to tighten the tension wire and they promised it was industrial strength. Dogs pushed out again. With ease. We watched them do it. Didn't even have to really push. So we went and bought temporary stakes and 2x4s to secure the bottom of the fence until they can get back out to fix it. Their fix including cutting our stakes we just purchased and running the tension wire through those! The issue is the fencing is not industrial strength. It's the cheapest of cheapest materials. We have since had 3 other fence companies come out to give us quotes to fix this since JM won't return phone calls

JM Fences were great to work with. They quoted my neighbor and were nice enough to come quote me as…read morewell the same day. They were responsive and quick to come out and do the work. I would absolutely recommend them to anyone.

I was in the process of moving to NC and needed help remodeling the primary bathroom. While in town…read morefor a brief trip I walked into The Tile Collection and met Caleb. He was incredibly helpful and within a week, he helped me select everything I needed--from tile and cabinetry to the finishing touches. Caleb's knowledge and professionalism gave me complete confidence, so much so that I trusted him with the key to my home and had the entire remodel completed while I was still living out of state. Throughout the project, Caleb kept me updated every step of the way, including when an unexpected issue from a previous owner's work was discovered. He handled it quickly and professionally, keeping the project on track and ensuring everything was completed to my satisfaction. When I finally arrived in North Carolina, I was welcomed by the most beautiful bathroom I could have imagined. I couldn't be happier with the results. I already plan to use The Tile Collection for my kitchen remodel, and I wouldn't consider going anywhere else!

I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

Paul is an amazing contractor and am thrilled with my new screen room. Every step of the project…read morewas a pleasure and communication was perfect. Please do not hesitate to use him you won't be sorry and just happy

Derun Construction Inc. is run by brothers Paul & Ivan Derun. I've had the opportunity to utilize…read moreDerun to fully remodel a ~40 year old Screen Porch and highly recommend their services. Rather than stating that they're great to work with (which they truly are) let me elaborate on my actual experience. Given I was seeking to remodel an existing porch structure in a pretty significant way, I initially enlisted the services of a structural engineering firm to create drawings for me. Thereafter, I began interviewing prospective contractors to perform the work laid out in the drawings and was quite surprised at the relative indifference and/or opposition shown by several contractors toward the existence of the plans - most claimed there wasn't a need for them or attempted to tell me how engineers just overcomplicate things. Paul, on the other hand, was actually delighted to know that I had these engineering plans in hand and went over them with me at our very first meeting. He was intelligent enough to realize that if he followed the engineering drawings, as laid out; he would have no issues in getting the project through the county code enforcement process which would be a win for both him, as a contractor, and me, as the client. Paul takes a lot of pride in his work and he works hard to please his customers. By nature, I am a very particular individual; and being a Realtor by profession, makes me even more so. Paul took all of my feedback in stride and did everything he could to meet my exacting standards. There were days when I literally hovered over him and his team; more so to learn from them (given my profession) rather than to supervise - but I'm quite sure this couldn't have been a lot of fun for him and the crew. In the few instances where my expectation on certain things happened to exceed the underlying project scope; Paul was very diplomatic in pointing this out to me and we quickly found common ground such that I wasn't compromising his profit margins and was able to fulfill my desires. I also wanted a proper estimate on the front end; as well as, a full paper trail of the project - including change orders - which Paul readily supplied. Paul's pricing was fair and the project was completed within the cost margins of error and project timeline I had planned for. I had a vision for what the porch would look like when completed and Paul provided a lot of good feedback in making my vision a reality. We talked through a lot of different things like material choices, design, electrical outlet locations etc. I'll conclude by saying Paul is just a genuinely good person....period; and anyone who opts to work with him is in good hands. Thank you Paul, Ivan and the rest of the team!

We had a very bad experience with this company. We previously had our woodworking projects done by…read morea local carpenter who was always great but he recently retired. We decided to try this company because his reviews were good and price was reasonable. Unfortunately, his actual work is terrible. Everything is sloppy. His cuts have big gaps/spaces. Nothing is square or level. I paid him before I saw the completed work and he won't respond to my texts. Avoid this contractor.

While quick to respond quality of work poor. No drop clothes or the like put down. Shelf wobbly and…read moreend result not close to what was requested and subsequently quoted. When stating not happy with the quality, informed once caulked and painted would look fine. With damage done to crown moulding, ceiling and walls plus fixing the craftsmanship issue will cost a small fortune . At no point offered to make it right. Paid deposit which more than likely covered the raw materials.Once informed would be engaging the BBB and social media came by and wanted to take back the materials. Certainly not a 2k+ job on top of leaving a mess to clean up.

Looked for bathroom showrooms all over Charlotte but finally found Prosource. Great selection of…read morecabinets, floors, counter tops, marble, granite,tile, etc. very helpful staff Really enjoyed picking out our bathroom cabinets, floor and shower

Will NEVER recommend them to anyone... There customer service was absolutely horrible and there…read moremangers are very very Rude. And they do NOT STAND behind there work. Paid alot of money to have all the floors in house done and they did did them wrong and messed them up ,and now refuse to come fix the mistake after the job has already be paid for. So unprofessional...