I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

I was hopeful for Frank's Remodeling because of the good reviews. We had scheduled two different…read moreappointments for estimates and, unfortunately, Franklin didn't keep either one. He did text me several hours after the fact each time. We chose not to reschedule.

Very professional. Showed up on time and completed job within budget…read more Don't allow the lack of reviews to be an issue. Frank and his crew does great work.

my experince was horrible for the reason this review is in all caps. do not do business with this…read morecompany they are unethical. they would not issue a refund of three thousand dollars when requested. this is theft! i am an educator and make informed decisions. i am replacing nearly 2000 sq.ft of carpet with either lvp or engineered hardwood flooring. after comparing several flooring companies for best price and product availability i decided against floors for less as their prices are not less than many reputible competitors and they have a very small selection to choose from. as i was about to make my purchase with lumber liquidators i recieved a call from the associate i was working with informing me that his boss the owner mr.kumar said they would do my floors for $9,000 for everything and to come in and choose the floor. i went in and after looking at what they had to offer i declined but had a sample of the color i was i wanted for my home in the car. the associate took the sample and told me he would look for a match. he called the next day and told me he matched the color in lvp. i went back and sure as the sky is blue he found a match. he asked that i make the entire payment. i told him that i would pay half and finance the remainder. the price went from $9,00 to $10,000. i informed him that it was impossible for there to be a $1,000 in taxes and extra padding. he informed that they were providing all the molding as well. i let it slide but my senses was telling me somethng was wrong! i made a down payment of $3,000 and agreed to pay the remainder before the work began. i filled out the financing paperwork and was so excited. two days later the associate called telling me that the lvp represenative came in with another sample of the same lvp i purchased and there was something wrong in that the colors were very diffrent. i came in and the color of the lvp was not what i agreed to. i was nauseated this guy did a bait and switch hoping i would choose one of the outdated lvps. he swore up and down that we looked at a picture when i know i purchased based on an actual lvp sample on the board with 5 other samples. i asked to see the original sample and he said the reprenative took it. he asked that i give him a chance to look for another match and that he would call me. i agreed, after a couple of days he did not call. i called the store and was informed that he was unable to find a match for the same price. he asked for a little more time and again i agreed. after a couplr days i called the cell provided but he did not answer. i called the store and finally he answered. he tried to talk me into spending more money. i reminded him that he called me!!! i told him that i would come to get a refund and make my purchase with lumber liquidators. this is were i was unable to get my money back!!! he informed that the owner had to issue the refund and that i would have to wait until saturday it was thursday and i was upset i would have to wait two days for a refund. i arrived on saturday and his boss was nowhere to be found. i was told i would have to wait until monday!!! because there was a special code for refunds and mr. kumar was on vacation!!!!! on vacation with my money. i threatened to go to the police if i did not get me refund in monday. this is just ridiculous and a bad business practice. i received a call on monday to come up to the store for my fefund. the owner gave the manager the code and i went up on my lunch break because i was told i had to be there before 1:00pm. i arrived before 1:00, waited for my refund and after about 8 tries the manager was unable to issue a refund. the reason was that $3,000 exceeded the amount available. oh my good these people stole my money!!!!! i told him i was going to the police and he told me mr. kumar had no problem refunding my money. i was like your kidding right. i've been trying to get a refund for 5 days now! i left furious looking for a police department on the way back to work. i was unable to find one on my route. i called my bank and they said they would take up the issue with floors for less and that i should not go back. the associate called me back like three-four days later. i just can not with this company. i am done!!! you have been warned this company is unethical and my bank is fighting for my money back. the worse experience ever with a group of old backwards thinking people. had no problem telling me their boss was on vacation and i had to wait to get my money back. do not do business with floors for less on south blvd. previously located on independence. they deserve a negative. thanks.

From the owner: Serving Charlotte, Monroe, Matthews, Fort Mill, Huntersville, Concord, Gastonia, Rock Hill,…read moreMooresville. Featuring carpet, Luxury vinyl tile & plank floors, laminate, granite countertops, hardwood flooring.

Oh my goodness! We came here for cabinet hardware for our kitchen cabinets and Mary helped us. Mary…read moreis so knowledgeable on their products and vendors that it's amazing. She's certainly our "GO TO" person now. We described what we were looking fore and she directed us to exactly what we needed Thank you Mary

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

John did a phenomenal job converting my tub to a rain shower. He did everything from demolition,…read moreplumbing, drywall, install rain shower, fix exhauster and install shower door. He did all the work in just about a week and he was very helpful with ideas to save money. I would highly recommend him!

From the owner: Transform Your Bathroom with an Expert’s Touch!…read more Thinking about a bathroom remodel or new tiling? Trust I Faropoulos CS with 4+ years of experience and a passion for quality craftsmanship. Serving Charlotte, NC, we bring your vision to life—on time and on budget. From elegant tile work to complete bathroom renovations, your satisfaction is our top priority. Get a free estimate today!

Great company! Very professional, reliable, and trustworthy. I had an excellent experience and…read morewould definitely recommend them

From the owner: At Cornerstone Countertops & Cabinetry, we specialize in transforming kitchens, bathrooms, and…read moreliving spaces with custom cabinetry, premium countertops, and timeless design. Voted Charlotte’s Best in Cabinetry and Countertops, our award-winning team combines craftsmanship, attention to detail, and innovative design to bring lasting value to your home. From quartz countertops in Charlotte to custom kitchen cabinets in Matthews, Concord, Huntersville, and Lake Norman, we deliver turnkey remodeling solutions tailored to your style and budget. Whether you’re updating a single bathroom vanity or completing a full-scale kitchen remodel, Cornerstone provides the expertise, quality materials, and professional installation you can trust. What sets us apart: Locally owned and trusted in the Charlotte, NC area Exclusive selection of countertops: quartz, granite, quartzite, marble, and more Custom cabinetry designed for beauty, function, and durability Award-winning service with fast turnaround and precision installation Discover why homeowners across Charlotte, Fort Mill, Rock Hill, Cornelius, and Mooresville choose Cornerstone for their remodeling projects. Let us help you elevate your space — with craftsmanship that stands the test of time. 📍 Serving: Charlotte NC, Matthews, Concord, Huntersville, Cornelius, Lake Norman, Mooresville, Fort Mill SC, Rock Hill SC, and surrounding areas.

An excellent solution for my two ugly frameless bath mirrors, which measured 4' by 6' and would…read morehave cost $750 each to replace. One factor to consider is the possible need to remove the mirror for redecorating or drywall reconstruction, as was the case for us after Hurricane Helene. Once the frame is on, the mirror cannot be remoced without removing the frame first. As such, we had to reinstall the frame onto the mirror once our restoration was complete. MirrorMate provided excesllent assistance in this, giving us a new set of adhesive tape and positioning blocks at no cost, not even for shipping. But it is a thought worth considering, if you foresee ever having to remove the mirror for any reason after the frame goes on.

MirrorMate Frame - Buyer Beware. Not What You Order Is Not What You Get…read moreHere's what you can expect: * They may change the frame dimensions you ordered--without explanation or notification. * Poor customer service when something goes wrong. * Frames made of MDF material, which does not tolerate moisture (even light dampness can cause swelling). I had previously ordered a frame from this company a couple of years ago with no issues. Knowing the product is made from MDF, I installed that one in a dry area. This time, I wanted a matching frame for a hall bath that sees minimal moisture and had just been redecorated. The measuring process is straightforward (or so it seems): A. Measure the mirror width (same applies to height). B. Add extra width so the mirror edge is covered. They recommend 5/8" per side (1 ¼" total). I chose 1/2" per side for a slightly tighter look. C. Enter the dimensions into their order form. Simple enough. However, there's a new and poorly explained graphic at the bottom of the order form asking whether the mirror runs across the back of the vanity. Since mine does, I checked it. Here's where things go off the rails: If you check that box, they may override your measurements and change the frame size--without telling you. I reviewed my order confirmation carefully. The dimensions, price, and style were all correct. No indication whatsoever that anything would be altered. When the shipment arrived, I followed their instructions: inspected the box, checked the frame components, and reviewed the invoice. Everything still showed the dimensions I had ordered. At no point--before or after delivery--did they disclose that the frame had been resized. After assembling the frame and bringing it to the mirror, it was immediately obvious: the width was short. Not even close to what I ordered. I contacted customer service within their required 3-day window. Their response? Since I checked that graphic, they assumed my mirror ran edge-to-edge and decided to cut the frame to mirror width--completely ignoring the dimensions I provided. That assumption is flat-out wrong. Not all mirrors are installed edge-to-edge, and more importantly, you don't get to change a customer's order based on a guess--especially without explaining it or notifying them. Even more frustrating, they continued to show my original dimensions on both the order confirmation and the invoice. Nowhere did they document the change they made. My position is simple: they made an error and should replace the frame with the correct dimensions. Instead, they've taken the stance that it's my fault for checking an unclear graphic and have refused to make it right. End result: I'm stuck with a frame that's useless for my application. Final takeaway: If you order from this company, don't assume you'll receive what you actually ordered. And remember--this is MDF, so moisture (even minimal) is not your friend. You've been warned. Proceed accordingly... or better yet, look elsewhere.