Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

I originally found Allan and his team on Yelp. He's super affordable while still maintaining high…read morequality work. They are super punctual and accommodating when it came to my schedule. I like most contractors he finished earlier than anticipated with my tight turn around deadline we had before moving in. I can't rave about him enough. I would 10/10 recommend him and his team.

From the owner: "We have been providing our services for over 3 years! We specialize in hardwood floor renewal,…read moreoffering expertise in creating various colors and designs for your floors!"

Everything was as good as it gets and exactly what you hope for when looking to redo your home's…read moreflooring. Randee was very good with walking us thru our options and her crews workmanship is flawless. We went with premium LVP downstairs and carpet upstairs and on the stairs. The installs (up & down) were scheduled on separate days with a couple days in between for us to adjust.

They could improve on customer service. I requested help on a project and talked to them (Dave)…read moreabout coming to perform the work. Never heard back after sending the address where work was to be performed. If you can't perform the work, there's nothing wrong with saying no.

Amazing work at very fair pricing. Highly recommend! There install crews were polite and on time…read more The project was completed on time and on budget.

From the owner: Gil FLooring Solutions Prides itself in offering the very best service and quality for any of your…read moreflooring needs. We wish to provide a 5 Star expereince for everyone we work for and want to make sure we leave you and your Home happy and satisfied with the work that completed

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

Searching for flooring that is discontinued at another business. Associate in Charlotte store…read moreidentified a similar product from another company, and the samples were virtually identical. She contacted the Matthews store and finding the product in stock, was able to help me. At the Matthews store, associates went above and beyond! Special thanks to Kera Freeman and her coworker! Very pleased!!

Order samples which was not a easy task. After ordering some. Received an phone call to call before…read moreto set the day for pickup. I did that and was told it was ready for pickup in a few minutes. Stop by to get it and was told it was not recommended and I should go with snap and lock instead. They would hold until I made a decision. Came back the same day to pickup what I order only to fine out they only had 1/2 the amount on hand. ???? Jerked around. Made 2 trips and ready to install this weekend. This is the last time they will get my business. Weeks later and no flooring. Got my money back which was charged day one.

I think they hired a third party crew to do our floor installation and there were some issues that…read morecost us extra money but overall still happy with our floor and the crew was nice. However... They broke our toilet, didn't tell us until last minute and bought the cheapest replacement that wasn't not as nice as our original. Broke some of our base boards and glued it back on the wall cracked. Dented some of the furniture. Also on top of all that the project manager wore a political shirt to the job which is unprofessional.

Did a good job and fast. Hauled off our old carpet pieces which was a big help…read more Very professional.

Had them install a wood floor. First they installed the…read morewrong shade. Didn't complain about that and just refinished the older section to match the new one. The job didn't get done in one day because they didn't order enough material plus forgot the separator. So they left my unfinished floor with full adhesive. Of course it dried up. They came back a week later after I called them several times. The dried up adhesive was not scraped off before installing the remainder planks so now some parts of the floor sounds hollow! Some are squeaking. I emailed but all I got was "yes sir" and "I am requesting a work order". All these time without any update. It is now a month since they installed the floor and still have not heard from them. I am having the floor repaired by professionals and sue this company. I don't know how business can get away with things like this.

Had Greg come over to give us an estimate. He was one of several who we had come over and he was…read more*by far* the most thorough. We purchased our flooring and T bars through Lumber Liquidators and The Flooring Pros got it all installed in one day! They are certainly not the cheapest, but the quality of work was worth it. I can't imagine we'll have any problems with our flooring for its lifetime. A+ to Greg and The Flooring Pros!

Great service here! Little difficult when there is only one employee in the store and multiple…read morecustomers, but Kevin genuinely cared about helping us pick the exactly right carpet.

This store has very poor customer service. They have one salesperson. I had located my selection…read moreand then had to wait 35 minutes to have a sales order written out so that my product could be cut. I visited the store on a Tuesday morning with only 3 total customers and it still was an unpleasant and disappointing wait time. I will not return.