Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Jim was a great help in picking out our carpet. The selection was great, the prices were too.read more

Always great service and prices! Israel has helped me with many projects and they are always…read moreperfect!

we had a great experience with Tommy at the Carpet & Rug superstore. Our floor looks great ! The…read moreguys who installed the floor did a great job. We wI'll definitely be back to get more work done in the future.

Tommy provided exceptional service! I had lots of questions, and he was extremely knowledgeable…read moreabout the various types of carpet that would work best. Very nice man with lot's of patience. I am enjoying my new carpet. Purchasing more flooring in the very near future and looking for Tommy to assist me for sure. Sharing with family and friends about the quality and care he and the install team provided. M Cren

Allen from the Huntersville store sent over people to re-stretch my bedroom rug and they did a…read morefantastic job !!! It looks better now than it did when I moved in!!!

Drove 30 minutes to get to the store only to find a handwritten sign on the door stating "Out on a…read moremeasure be back at 12". We weren't going to wait 90 minutes for their return.. Not a good sign if they run their retail operation this way. .....

I've purchased some rugs from this business. Mr. Vahid is one of the best business owners I've come…read moreacross. I'm super happy with my purchase and I will be coming back again!!

Was looking at a rug for a nursery, told Vahid I wanted to show my husband so I'd come back. He…read moretold me don't worry about it, if it doesn't work you can return it. I returned it a couple days later as it didn't look good in the space. I searched for an alternative, but didn't find one there. Ended up buying a rug else where and asking Vahid for a refund. Vahid told me that I couldn't get a refund and it was exchange only. What???? I was like I wouldn't have bought the rug had I have known it was refund only. He said, that's store policy. The store is a scam. Steer clear!

I wanted to share with you the incredible customer service I received from Sabrina and Lourdes on…read moreSat the 18th of January 2025. Sabrina greeted me when I entered the store and immediately had solutions for my returns and new purchases. I had placed an online order an hour earlier as I left the Independence Blvd Store that morning hoping to snag a clearance item. As I was directed to the section of the store for the patio cushions, I was going to return and purchase matching cushions, as the Pineville store definitely had more inventory! Again, Sabrina was training a new cashier and was so helpful to both of us as we navigated the process to get me out of there. In addition, Lourdes helped to expedite and bring the item that I ordered online to me, which was so generous! Both of these team members went above and beyond in customer service for me today and I wanted the district manager and the store manager to please recognize both of them and let them know that I'm telling everyone to shop at the Pineville store, even though I live Uptown. Thank you so much Sabrina and Lourdes for making my day and my interaction with you both so easy and enjoyable.

Morgan was extremely helpful. She was willing to jump on top of the large shelves to bring down the…read morevery large pots. She answered all our questions with a smile. She made it a great experience!

They have modern rugs too, a selection of everything from trendy styles to antiques, (some over a…read morehundred years old!) I could spend hours in here. Also the service is always fantastic for cleanings, they really give you the VIP treatment, move the furniture for you, etc. I got free delivery and pick up, a deep wash, and a corner of my rug repaired because the dog chewed it... They actually repaired it by HAND- it's a hand-woven rug after all, you can't just take it to any place... I'm so happy. (Booked my spot from their website: https://pinevilleruggallery.com/cleaning/) The owner (Rayza? Reza?) was willing to negotiate a deal for me too, considering all my extensive requests. One of my favorite parts about dealing with a small local business - they actually care. Great value considering all the services they offer. I will never go anywhere else!

From the owner: Pineville Rug Gallery, a family-owned business in Pineville, North Carolina, has been offering…read morehigh-end oriental rugs since 1986. As the largest rug gallery in the Charlotte metro area, it caters to homeowners and businesses with authentic Persian and oriental rugs, reflecting the rich heritage of their origins. In addition to sales, the gallery provides expert cleaning, repairs, and installations, ensuring lasting beauty and quality. Known for its authenticity and commitment to the community, Pineville Rug Gallery remains a trusted destination for elegant floor coverings.

Great consignment items and wonderful customer service. Follow their IG for first looks at items…read morecoming in. Love South end exchange!

When you enter, there are a million things all in one room, though after wandering around, it felt…read moreless intimidating than other antique shops. Pricing is different, with an assigned amount and then reductions the longer it sits on the showroom floor. You can chance it for the better price, but beware someone may snag the treasure for themselves! Staff was friendly and knowledgeable of the inventory. I ended up buying a piece and am so happy with it already!

As long as the rugs work for you, it's OK. Fast delivery. Most of the rugs are decent quality for…read morethe price. The return policy is what really stinks. Sure you can return it within 30 days but you have to be able to wrap it back up, get the label from the company, label the package and deliver it yourself to a UPS store. There is not a UPS store anywhere close to me to make this happen since I'm rural and I have a small car. I can see them doing this for a general return, but I was going to buy a replacement and I don't see why they can't pick it up when they bring the replacement. Seems absurd. Obviously they don't want repeat business.

.Thanks I really appreciate it…read more Super respectful, Meredith is wonderful. It's a great place that's local so deliveries are very fast if you're in the charlotte area. Can't wait for my Christmas rug