Very helpful and informative (and non-pushy) salesman, Mooen. He craftily keep the waste carpet…read moreyardage to a minimum after measuring in our home. His two carpet layers worked long and hard and did a tremendously fine job of getting the furniture moved in/out and the carpet laid well! Well-done job! I can heartily recommend.

Jay at Carpet & Flooring saved the day! They were able to install my carpet the next day after…read moreEmpire Today suddenly canceled my carpet installation. I only wish I had called Jay first, he was friendly and very knowledgeable. Rare to find such great service!! I would highly recommend this company! I plan to have them install my basement floors in the near future.

I bought five things when updating my new small bungalow. I needed a smaller contemporary couch in…read moreneutral colors, a dresser in my bedroom in a beachy vibe, an end table in dark blue and two rugs for dining and living area that were complementary. Oh my did my sales person spend time with me. And I found it all at a Rug and Home in Pineville. Then they hooked me up with a great delivery service. I saved thousands and the furniture amazing quality. Going back today to get rug for guest bedroom.

Quick & Friendly Service! Right as we open the door Justin greeted us with a friendly face mask…read moresmile and asked could he help. Had no clue there was different types of rugs. He let us know the variety of different options they had available to make the room look unique. The different options made this very easy and a no stress transaction. We did not feel rush and felt like we were the only customers in the store. They also offer a 7 day bring back guaranteed. If you are looking for a RUG ask for Justin.

Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

I've purchased some rugs from this business. Mr. Vahid is one of the best business owners I've come…read moreacross. I'm super happy with my purchase and I will be coming back again!!

Was looking at a rug for a nursery, told Vahid I wanted to show my husband so I'd come back. He…read moretold me don't worry about it, if it doesn't work you can return it. I returned it a couple days later as it didn't look good in the space. I searched for an alternative, but didn't find one there. Ended up buying a rug else where and asking Vahid for a refund. Vahid told me that I couldn't get a refund and it was exchange only. What???? I was like I wouldn't have bought the rug had I have known it was refund only. He said, that's store policy. The store is a scam. Steer clear!

I wanted to share with you the incredible customer service I received from Sabrina and Lourdes on…read moreSat the 18th of January 2025. Sabrina greeted me when I entered the store and immediately had solutions for my returns and new purchases. I had placed an online order an hour earlier as I left the Independence Blvd Store that morning hoping to snag a clearance item. As I was directed to the section of the store for the patio cushions, I was going to return and purchase matching cushions, as the Pineville store definitely had more inventory! Again, Sabrina was training a new cashier and was so helpful to both of us as we navigated the process to get me out of there. In addition, Lourdes helped to expedite and bring the item that I ordered online to me, which was so generous! Both of these team members went above and beyond in customer service for me today and I wanted the district manager and the store manager to please recognize both of them and let them know that I'm telling everyone to shop at the Pineville store, even though I live Uptown. Thank you so much Sabrina and Lourdes for making my day and my interaction with you both so easy and enjoyable.

Morgan was extremely helpful. She was willing to jump on top of the large shelves to bring down the…read morevery large pots. She answered all our questions with a smile. She made it a great experience!

My family and I traveled from Los Angeles to see Zaki and buy rugs for our home in Virginia. The…read moreexperience was one we will never forget. We immediately felt at home with Zaki, his wife, and his staff. They took the time to walk with us throughout his immense showroom and explain the histories and details of his one-of-a-kind rugs, of which there were thousands. The prices of the rugs were more than reasonable, and Zaki is donating his earnings to an incredible cause - a charity focused on building orphanages and educating underprivileged children in Pakistan, where he grew up and has worked for years to give young people opportunities. Suffice it to say that we left High Point feeling wonderful.

If you are in the High Point area (or anywhere else in North America, for that matter), and are…read morelooking for fine oriental rugs, you owe it to yourself to visit Zaki. His selection of rugs is unsurpassed, his knowledge is encyclopedic, and best of all, he is one of the finest human beings that you will ever have the pleasure of meeting. My wife and I have purchased several rugs from Zaki in the past 10 years, and we have likewise guided relatives, friends and neighbors to his showroom. I could go on for thousands of words about the incredibly vast selection of rugs, the heirloom quality of their construction, and the beauty of the designs, but words cannot convey the true impact of spending time with Zaki and his team. Like most of his clients, we were profoundly saddened to learn that he will likely be closing the showroom in 2020, in order to focus on his incredibly generous charitable endeavors, working with children in his native Pakistan. There is only one Zaki, go there now, while you can!

I stopped in on a rainy Tuesday afternoon looking for a small audio component cabinet. I cruised…read morearound the showroom floor which is quite large. In the rear of the store unloading a truck was a gentleman who asked if he could help. I showed him a photo of what I was looking for and he assisted in my search. Unfortunately there was nothing that matched. He introduced himself as Sean, a partner/owner and we talked about both being from Charlotte and how it's changed so much. He gave me some suggestions for other stores to check so that was very helpful. If you are looking for furniture, I would highly recommend you check this place out. They have a massive amount of floor space and a wide selection with excellent price points.

Large selection but the employees are oddly unfriendly. I've never been to a store like this …read more There were lots of people working the older lady at the front looks up "have you been here before" I said yes. She put her head down and kept working. I was there 2 days ago for a $1000 purchase with a friend. Less than a week later here I am bringing someone else to your store.....you're welcome! Here's how they operate lots of tape measures laying around for you to figure things out yourself. You just come in pick out your stuff, and do not disturb the employees until you're ready to pay.... Sounds great right.... They have a nice selection but the service really sucks..

As long as the rugs work for you, it's OK. Fast delivery. Most of the rugs are decent quality for…read morethe price. The return policy is what really stinks. Sure you can return it within 30 days but you have to be able to wrap it back up, get the label from the company, label the package and deliver it yourself to a UPS store. There is not a UPS store anywhere close to me to make this happen since I'm rural and I have a small car. I can see them doing this for a general return, but I was going to buy a replacement and I don't see why they can't pick it up when they bring the replacement. Seems absurd. Obviously they don't want repeat business.

.Thanks I really appreciate it…read more Super respectful, Meredith is wonderful. It's a great place that's local so deliveries are very fast if you're in the charlotte area. Can't wait for my Christmas rug

Empire Carpet & Blinds are the Absolute BEST. Tim Helped Us; He Is Great and We Thank God for Him -…read moreEmpire gets the Highest Recommendation !!

So I bought a rug from them it's not even six months old I bought top-of-the-line and it's all…read morecrushed already so they said that I need to have it professionally cleaned and pay for it myself. And then they said if that doesn't work, I have to file a claim with the manufacturer that do not they do not stand behind their products do not buy from them.

The quality of their products is absolutely terrible and they don't stand by their warranty. I have…read morehad a custom sofa for 9 months and it is completely trashed looking. I have no children or pets-only two smaller people who use it. Even though it is obvious that there shouldn't be permanent stretching of the fabric and collapsing of the cushions after such a short period of time, they have told me this is normal. What a huge waste of money and time! DO NOT BUY ANYTHING FROM ETHAN ALLEN!

I came here yesterday with my husband to look for a living room set. I've known several people that…read morehave Ethan Allan furniture but from different locations. They weren't busy at all when we went. When you walk in there is a huge desk and a girl sitting behind it. Not sure what she was there for because she didn't do anything! We weren't even greeted or asked what we were there for. We walked around the store and a bit and actually had a question but no one came around. We saw a few women that worked at the store walk around us but still no help. That's ok, I'll spend my money else where by people that actually want to make money. Ugh rude!