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    At Home

    2.7 (56 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    Nick M.

    Be prepared to pay more!! They've put stickers over the printed prices on a ton of items. The chair I went for was marked $100 higher than the printed price tag!!! Thanks but I'll be shopping elsewhere moving forward.

    Luba S.

    Best place ever. Their Christmas inventory is AMAZING. It's like your visiting north pole Santa's shop. WOW MY LIVING ROOM TURNED IN TO A WINTER WONDERLAND, thanks to this store!

    Bruce K.

    I mentioned to a friend that I was headed to one of the big chains (rhymes with Sprawl-Mart) to pick up some furniture for my balcony. He said I should head here instead and what a great suggestion that was. GR is a MASSIVE store with not just outdoor furniture but they also stock tons and tons of really neat stuff for indoors too. In the lawn furniture section, I had a selection of prices colors and styles. I managed to narrow down to a neat and comfy pair of chairs with a foot rest and matching side table. All for less than a hundred bucks! What's not to love? Yep, it's probably only going to last a season or two. But do I really want to pay three times as much for something that will last forever? Sorry, but my budget won't stretch that far.

    Erin D.

    You must come here with a plan, otherwise you will be totally overwhelmed. This is the kind of store that has 1,000 candles to choose from and the place you're going to find the candle that's the perfect shade of blue. They also have hundreds of flower pots, cushions for outdoor furniture, paintings, mirrors, baskets, pillows, desks, and the list goes on. Tips: -Come before noon and avoid weekend shopping if possible. -Do not bring non-passionate shoppers (husbands, children, etc.). -Have a list, wear sneakers, and be prepared to do some walking. The store is 150k sq feet. -Know you're going to spend some serious time here .... today I spent 3 hours! -Expect the store to be messy. -If you like having help from a clerk, this isn't your spot! In 3 hours of shopping, I saw 4 employees (2 of which were working the checkout counter). -Understand what you're paying for - this place has tons of options at low prices. You are not going to find quality pieces that will hold up over time at an At Home store.

    Most of the decorations came from at home!
    Jasmine W.

    At Home is like a decoration warehouse! This particular location is great because they always keep products job stock! I've been to some locations that feel like they're closing because the stock is so sparse. I always go to At Home for my Christmas decorations because they keep up with the latest style and they're affordable! The store is usually neat and easy to navigate. My only recommendation for the company in general would be to offer price adjustments for recent purchases. Recently I purchased some Christmas decorations that went on sale the next day. Instead of being able to do a price adjustment, I had to return all the items and repurchase them which was a little tedious on the cashier.

    Eric K.

    You could spend hours in Garden Ridge. I go in there a couple of times a year and there are always new items in stock. It's a giant warehouse full of...all kinds of "stuff." This past weekend, we got a bathroom rug and some artificial flowers. This past summer, we got a great outdoor patio dining set. They've got everything from holiday merchandise to lamps to to bedding to rugs to furniture to artificial plants/flowers to luggage to kitchenware to art to candles. If you're looking for Christmas decorating ideas this season, stop by Garden Ridge. They have a huge supply of outdoor decorations, artificial trees, and row upon row of ornaments and other indoor decor. You can almost always find a sale at Garden Ridge, but sometimes you've gotta hunt and peck through their warehouse of merchandise to find just that thing you want/need at the price you want to pay. It's that giant building behind the Carolina Place mall that looks like a Home Depot at first glance.

    It said what it says!!!!

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    2 months ago

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    Customer Support

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    5 years ago

    Love this store! Covid precautions in place, very organized! Lots of great merchandise to shop! Highly recommend!

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    6 years ago

    Love this store we go to the concord location which is slightly better but overall favorite place for cute finds

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    14 years ago

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    5 years ago

    Awful customer service, don't say you offer curbside when you do not!!!! Not easy with two small children and rude employees

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    8 years ago

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    6 years ago

    Nicely organized and well stocked but can't find anyone on the floor and check out takes 20 minutes.

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    9 years ago

    At Home used to be our go to place for home decor because it WAS cheap stuff cheap. Now it seems they raised prices but not quality.

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    7 years ago

    The worst customer service ever, don't expect an inch of a service, It's so sad the place has such a cool stuff

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    Page 1 of 2

    Ask the Community - At Home

    Review Highlights - At Home

    Well they did when the name was changed from Garden Ridge to "At Home" but I still call it Garden Ridge.

    Mentioned in 13 reviews

    Read more highlights

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    I stopped in on a rainy Tuesday afternoon looking for a small audio component cabinet. I cruised…read morearound the showroom floor which is quite large. In the rear of the store unloading a truck was a gentleman who asked if he could help. I showed him a photo of what I was looking for and he assisted in my search. Unfortunately there was nothing that matched. He introduced himself as Sean, a partner/owner and we talked about both being from Charlotte and how it's changed so much. He gave me some suggestions for other stores to check so that was very helpful. If you are looking for furniture, I would highly recommend you check this place out. They have a massive amount of floor space and a wide selection with excellent price points.

    Large selection but the employees are oddly unfriendly. I've never been to a store like this …read more There were lots of people working the older lady at the front looks up "have you been here before" I said yes. She put her head down and kept working. I was there 2 days ago for a $1000 purchase with a friend. Less than a week later here I am bringing someone else to your store.....you're welcome! Here's how they operate lots of tape measures laying around for you to figure things out yourself. You just come in pick out your stuff, and do not disturb the employees until you're ready to pay.... Sounds great right.... They have a nice selection but the service really sucks..

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    I fell in love with a couple pieces of furniture at Madison's, yet I was disappointed by the…read morecustomer service. I walked around in the store today, and not a single person greeted me. There were a couple of ladies circled in the back of the store engaged in conversation. Aside from this intimate circle, no one else was in the store. Also, it is a small store, so you absolutely can see when someone comes in. The cold shoulder led me to leave the store, and visit Kiki's Kottage (which is only a few doors down) where I was promptly and warmly greeted. Kiki's has beautiful pieces, and I purchased a gorgeous buffet there. I had a stellar customer service experience from start to finish at Kiki's. I was prepared to purchase items at Madison's, but too bad no one cared to acknowledge me as a customer whatsoever.

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    I bought a Whirpool refrigerator here about 11 months ago…read more It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey!

    With the current events, I was wanting a chest freezer. They are sold out at the big box stores all…read moreacross the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.]

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    Hands down - has been the worst experience and I will NEVER do business with Queen City again…read more As a business owner myself, my husband and I chose to forgo the big box stores to purchase all new appliances and try to support a local CLT retailer. We planned to FULLY renovate our kitchen at the end of October, so consciously placed our appliance order with Queen City in July for all major appliances (fridge, cooktop, microwave, double ovens, and more). In October (the week our demo started) the store informed us that the warehouse in CLT dropped our cooktop and it would need to be re-ordered. There was never an apology or remorse for their own mistake. We are SIX WEEKS PAST that phone call and no appliance has ever been delivered. I have been extremely patient, but every week when I call for an update to this DAY there has never been an apology, or accountability for THEIR mistake. I have to chase someone down every week for any sort of information that they "might be able to find" in the system. My entire renovation is paused 'midway' ... they act as if this happens all the time and WE ARE BOTHERING THEM following up on the order we placed in July. Just abysmal customer service. Again, as a business owner myself I am completely disappointed with our experience and would NOT recommend them to anyone.

    Was referred to this business by another business. Was referred to speak with Robbie and he treated…read moreme very well! Helped me pick out a new washer/dryer and refrigerator for my new home. Told Robbie exactly what I was looking for and price point. Also gave him dimensions for the areas of the appliances. They had exactly what I needed in stock and was able to deliver the following business day. Visited the store on a Friday and appliances were delivered on Monday. I have the privilege of Charlie and Devin delivering and installing my appliances. They were very careful and precise on bringing in the appliances to the home. They installed the appliances and showed me how they worked. They also cleaned up after themselves, which was a bonus. Even offer to haul away my old washer/dryer for me even though it was not on the paperwork. I would refer Queen City Home Store if you are looking for appliances. They also have furniture that I will be looking at next my next time in the store. If you visit for appliances as for Robbie and if possible ask for Charlie and Devin to deliver your items!

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    At Home - homedecor - Updated May 2026

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