I bought a Whirpool refrigerator here about 11 months ago. It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey! read more

Flippin Jays - Appliances Near Me - Pineville, North Carolina

With the current events, I was wanting a chest freezer. They are sold out at the big box stores all across the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.] read more

Flippin Jays - Warehouse at Flippin Jays - Appliances Near Me - Pineville, North Carolina

I visited looking at furniture for my mother. The store has a lot of great deals. Unfortunately, I can't purchase anything without her testing it out but Flippin Jays will remain on the top of my list for casual dining furniture. I was greeted upon entry but no pressure from sales staff. read more

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DO NOT BUY ANYTHING HERE! IT IS NOT WORTH THE MEAGER SAVINGS!!! This is a very thuggish establishment. I went in and spoke to a woman who had a nasty attitude and reluctantly assisted me, but who made sure to tell me she doesn't get paid commissions so I needed to know she was basically doing me a favor. She then tried to overcharge me $10 more for delivery than I was quoted over the phone by the manager. I spent $1000 on a washing machine plus delivery and haul away. it was delivered by two men who never smiled and were obviously unhappy. They spilled water everywhere, got muddy footprints, all over my carpet, and rust stains from the old machine all up and down my carpeted stairs. There were new scratches and dents that weren't there two days before!! They never apologized for the extra work that I have to do now renting a shampooer and shampooing my carpet stairs, which is a difficult endeavor. Much more difficult than just shampooing a flat surface. They then wanted me to sign that everything was working in good condition, which I have no basis of knowledge to know because - duh! - I had never washed any clothes in the machine. One of the delivery men turned out to be the owner and was offended that I would not sign that everything was in working order. I did sign that I received the machine. The way they handled the machine was so rough and they left it so haphazardly situated that I could not even open the drawer in which you pour your detergent and bleach. THEY WERE TERRIBLE!!! Then when I opened the machine door it looked like this! (See the video attached). I asked to return the machine because it was also making funny noises. They refused to accept the same day return. They also gave me an instruction manual that clearly had already been wet and dirtied by someone else. I will in the future take my business elsewhere. It's just not worth the $150 savings to not be able to return a machine that is defective. I am also going to post my experience on BBB. (Update: the response from the owner attacking me is so full of lies it's incredible. When a person has to lie to try to make a point you know you are dealing with someone who is irresponsible, desperate and completely unprincipled. At any rate, he proved my point, this place is full of angry, hostile people who handled my purchase violently and stained my carpet with RUST - which may or may not come out. With NO APOLOGIES!!!! No thank yous. Just sign a statement that requires you to lie like they do.) read more

Customer service is phenomenal!!! We were so desperate for a couch and they answered all of our questions. Once we found the couch we liked they let us buy the floor model (we were desperate lol). They had it wrapped up and ready for us to pack up after an hour. Will always recommend them! read more

Do not buy anything from this place. They are full of lies and do not care about the customer. Also look on their website. WE SELL NO REFURBISHED ITEMS but guess what they are certified refurbished. Parts missing no brackets no screws to hold the window bracket in place missing ventilation window kit. Lady said oh just put a screw in it or a skewer really...... If you don't wants to waste your time or get aggravated go else where read more

Flippin Jays - Appliances Near Me - Pineville, North Carolina

Space is huge & clean, prices are great and customer service is amazing. Jennifer and Patrick are amazing and definitely recommend Flippin Jays to anybody read more

So so nice and I even made friends while I was there! I told them what I was looking for when I went in and Jen and Kaitlin were super helpful. My fridge has a small dent in the front, but that small dent let me get a beautiful stainless steel fridge under 1k and is easily covered with a magnet. Will definitely shop with them again! read more

We purchased a gas range from Jay's. When it arrived, it appeared to be missing parts. I reached out to Jay's and he gave me instructions on how to find the missing pieces, because they may have gotten hidden inside the stove during delivery. He was right. I found 2 of 3 missing pieces that way. The other piece, however, Jay went to work to find out where it was. He could not find it, but ended up purchasing it and having it mailed directly to my home. He went ABOVE and BEYOND. I will definitely recommend Flippin Jay's. Great prices and great people. read more

Great price and great service. Mistakes happen in the furniture business and how they are handled sets a store apart from their competitors. We had two pieces missing from the manufacturer, no fault of Flippin Jays and they took care of it for us. Thanks to all of your staff for your great service! read more

Purchased a refridgerator On April 8, 2022. Had an issue with not being able to move the fridge, the doors were not level, freezer ice maker not making ice. The delivery people smashed in my front door of home. They did come out and fix that. I thought the leveling feet were missing but the wheel was actually broken. I kept sending them emails about it and they sent out Jennifer and her warehouse manager. I had to buy coasters to put in front of fridge legs because it had already scratched my floors. They brought a dolly so we could do that. Warehouse manager adjusted doors and they are still not even. I let that go...Jennifer patched my front door with bondo. Came back out and painted my door. The same day, their repair man diagnosed my freezer and wheel. He said he would need to order new wheels and put in a new ice maker but no guarantee the new ice maker is the problem. I emailed the company several times and they acted as if I iwas the problem! they make excuses, called me aggressive, said repair man didnt want to come back out because of me. Turns out the warranty company would not honor the warranty if someone had already tried to fix it. I was then told to go away, no further contact. I then contacted warranty company and now they wont honor warranty because Flippin Jays did not give me a proper purchase reciept. This company ripped me off and my only recourse now is to get an attorney. I paid $2500 plus install and delivery. I filed a claim with Better Business Bureau as well. This has caused me so much stress and anxiety and I am still dealing with it a month later. BUYER BEWARE.... read more

Flippin Jays - Appliances Near Me - Pineville, North Carolina

Nice selection and they were very helpful. Didn't find what I was looking for but will be back in the future

Drove an hour and a half for an ad they had on Facebook to find out that they didn't have the product and were using the ad to get people down. Very scammy. Will not return. read more

This place was amazing. Good selection, friendly and helpful staff. Also the delivery experience was the best I've ever had. Professional, on time, and friendly. Recently made an Ashley Home Store purchase and the delivery experience was a nightmare, and still incomplete three weeks beyond the agreed on date. Flippin Jays for the win! read more

Customer service here is great! We got a discount for purchasing the table off the floor and when we picked it up, it was wrapped up well and ready to go. Prices are good as well for the product you're purchasing. read more

We went in looking for a refrigerator. Plenty to choose from. It's a warehouse type place. Scratch and dent. I did not see any new refrigerators. Also saw some couches and sectionals that were new. Prices seem pretty good. Refrigerator came with a 90 day warranty. Better place than the Sears outlet. We went back a couple of days later to pick up the refrigerator and mother and son where there. Nice people and Eagles fans. read more

Moved into the area, looking for a bargain since I needed a whole house full of things. Purchased a couple mattresses, couch, kitchen table and a new TV. Jeremy was great working with me to fit my budget and offer me assistance with delivering my items. Will go back often to search for all the remaining items I need. It was a great experience for my first time in town. They also have all sorts of items and vendors from new furniture to hand crafted items. Cool place to check out! read more

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***DO YOUR RESEARCH BEFORE SHOPPING HERE*** Specifically asked if the washer and dryer I was buying was new and besides dents or scratches the manager said yes. In the warehouse I wasn't able to see behind the machines but once I got them home I noticed that they had definitely been used. Returned them and got a BRAND NEW set OF THE SAME EXACT MODELS or newer I guess because they were made this year, but they look identical, from Lowe's with free delivery and install (we had to bring them home and install ourselves to avoid an additional ~$150 @flippinjays) for roughly $60 more... And it's under warranty. This company falsely advertises their "discounts" but their "new" appliances are everything but. I do not recommend buying appliances here AT ALL. The company fails to admit their false advertising of "discounted" products. When I called them out on it their response was (roughly) that's the customers problem if they buy it without researching prices. read more

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We were renovating a house and needed to buy quite a few appliances. These guys were super professional, helpful and went above in customer service. Great prices too! We will be back! read more

Man these guys are awesome. Just moved from CT and apparently it's a thing down here that everyone takes their washer and dryer when selling a house. So I found myself needing some appliances. They have a large selection of scratch and dent items all with new warranties. It's a large warehouse with a variety of furniture and appliances. Everything they had was good quality, the furniture is all new, the appliances from what I saw all scratch and dent. Laid back sale approach, very helpful and accommodating. I was looking for a quick turn around and they didn't disappoint. Jay and his partner went above and beyond to help out my wife and I. Even delivered the washer and dryer the next day. Made us feel like old friends, you wouldn't expect having fun buying appliances but these guys are a blast. If your in need of furniture or any type of appliance check these guys out and support a local business. I'll be back for a refrigerator soon!! read more

I was in need of furniture fast. I spoke with Miss Theresa and she was awesome. Flippin Jays is a family owned business and their family like customer service was amazing. I ordered a lot of furniture and the delivery men were on time and professional. I look forward to working with Flippin Jays in the near future. My new furniture looks great. My husband and I already fell asleep on the sectional sofa. read more

Best service I have ever received. This place was amazing. I had excellent customer service from the beginning to the end. They weren't pushy- They answered all questions and the delivery was topnotch. I couldn't have asked for anything more. The feel is family-ish and the the honesty is something I wish every company had. I will definitely be back! read more

This is the 2nd time I have used Flipping Jays. Both times I have been very satisfied. This last time there were a couple of things that didn't go perfect. The great thing is that Flipping Jays was flipping awesome on getting things fixed quickly and with no hassle so a big shout out to Flipping Jays if you need something this is the place to go for appliances stove microwaves air conditioners furniture tables the price is right and the item is just as you were expecting read more

No one would even unlock the door. Must be closed down or someone was slacking on the job. I was forced to put a star.

Just bought a new dryer from Flippin Jays. They were great to work with. Reasonable prices and fantastic delivery. On time, courteous and friendly. Highly recommend them. read more

I needed a new washer and quick delivery! After reading other reviews I decided to check this place out. I was very happy with the selection of what I needed and next day delivery. They arrived right when they said and Matt was such a sweet guy getting it all installed in a flash. read more