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    Flippin Jays

    4.0 (26 reviews)
    Open 11:30 am - 7:00 pm
    Updated 3 months ago

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    Michael P.

    Do not buy anything from this place. They are full of lies and do not care about the customer. Also look on their website. WE SELL NO REFURBISHED ITEMS but guess what they are certified refurbished. Parts missing no brackets no screws to hold the window bracket in place missing ventilation window kit. Lady said oh just put a screw in it or a skewer really...... If you don't wants to waste your time or get aggravated go else where

    Pamela O.

    Purchased a refridgerator On April 8, 2022. Had an issue with not being able to move the fridge, the doors were not level, freezer ice maker not making ice. The delivery people smashed in my front door of home. They did come out and fix that. I thought the leveling feet were missing but the wheel was actually broken. I kept sending them emails about it and they sent out Jennifer and her warehouse manager. I had to buy coasters to put in front of fridge legs because it had already scratched my floors. They brought a dolly so we could do that. Warehouse manager adjusted doors and they are still not even. I let that go...Jennifer patched my front door with bondo. Came back out and painted my door. The same day, their repair man diagnosed my freezer and wheel. He said he would need to order new wheels and put in a new ice maker but no guarantee the new ice maker is the problem. I emailed the company several times and they acted as if I iwas the problem! they make excuses, called me aggressive, said repair man didnt want to come back out because of me. Turns out the warranty company would not honor the warranty if someone had already tried to fix it. I was then told to go away, no further contact. I then contacted warranty company and now they wont honor warranty because Flippin Jays did not give me a proper purchase reciept. This company ripped me off and my only recourse now is to get an attorney. I paid $2500 plus install and delivery. I filed a claim with Better Business Bureau as well. This has caused me so much stress and anxiety and I am still dealing with it a month later. BUYER BEWARE....

    Huge Warehouse Full of Savings!
    C G.

    Moved into the area, looking for a bargain since I needed a whole house full of things. Purchased a couple mattresses, couch, kitchen table and a new TV. Jeremy was great working with me to fit my budget and offer me assistance with delivering my items. Will go back often to search for all the remaining items I need. It was a great experience for my first time in town. They also have all sorts of items and vendors from new furniture to hand crafted items. Cool place to check out!

    Build up in dryer from "test run" yeah right

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Business owner information

    Photo of Jeremy H.

    Jeremy H.

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    3 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    3 years ago

    Nice selection and they were very helpful. Didn't find what I was looking for but will be back in the future

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    6 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    No one would even unlock the door. Must be closed down or someone was slacking on the job. I was forced to put a star.

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    7 years ago

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    Ask the Community - Flippin Jays

    Do they buy used appliances that's in excellent condition?

    Good question. Give them a quick call. Not sure. When we were there they received a truck load of stuff. Not sure where it came from.

    Don’t See Your Question? Ask Away!

    Review Highlights - Flippin Jays

    I told them what I was looking for when I went in and Jen and Kaitlin were super helpful.

    Mentioned in 2 reviews

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    Mecklenburg Home Furniture and Mattress

    Mecklenburg Home Furniture and Mattress

    3.8
    (6 reviews)
    0.0 mi

    I stopped in on a rainy Tuesday afternoon looking for a small audio component cabinet. I cruised…read morearound the showroom floor which is quite large. In the rear of the store unloading a truck was a gentleman who asked if he could help. I showed him a photo of what I was looking for and he assisted in my search. Unfortunately there was nothing that matched. He introduced himself as Sean, a partner/owner and we talked about both being from Charlotte and how it's changed so much. He gave me some suggestions for other stores to check so that was very helpful. If you are looking for furniture, I would highly recommend you check this place out. They have a massive amount of floor space and a wide selection with excellent price points.

    Large selection but the employees are oddly unfriendly. I've never been to a store like this …read more There were lots of people working the older lady at the front looks up "have you been here before" I said yes. She put her head down and kept working. I was there 2 days ago for a $1000 purchase with a friend. Less than a week later here I am bringing someone else to your store.....you're welcome! Here's how they operate lots of tape measures laying around for you to figure things out yourself. You just come in pick out your stuff, and do not disturb the employees until you're ready to pay.... Sounds great right.... They have a nice selection but the service really sucks..

    Photos
    Southgate King Bed Set
    Southgate King Bed Set
    Traveler Creek Dining Set
    Traveler Creek Dining Set
    Chalet King Bed Set

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    Chalet King Bed Set
    Havertys Furniture

    Havertys Furniture

    3.2
    (48 reviews)
    1.0 mi
    $$

    I've been furnishing a 5000sq foot home and I've purchased many items from different places. If you…read morewant to wait MONTHS AND MONTHS for your furniture then go ahead and purchase from Haverty's! I'm so over it I want to cancel the order before it arrives. I haven't had a living room for months. Every other furniture company I've purchased from has had a reasonable timeframe. Review the reviews before ordering from them.

    Avoid Havertys if you value your time and sanity!"…read more " Worst delivery and response I've ever experienced. After 3 attempts to deliver a dresser, I'm beyond frustrated. 1st delivery: I waited all day only to have the dresser arrive damaged. After a 3-week wait, the 2nd delivery was another disaster. I waited all day again, only to get a call at 6:15 PM saying the replacement dresser was broken. Then, 2 weeks later, the 3rd attempt was an even bigger joke. The driver didn't show up. At 6:40 PM, I got a call saying he needed 45 minutes to arrive--after I had waited all day! When I spoke to the manager at the Pineville, NC store, the best they could do was schedule another attempt 2 weeks out, with no guarantee of a daytime delivery. I asked to cancel the order and have them pick up the damaged piece. A few minutes later, I got a call saying they could pick up the damaged dresser in 2 days but couldn't deliver a replacement until mid-December. Where's the logic in that? This has been an absolutely unbelievable customer service experience. For a company that calls itself customer-focused, this is unacceptable. Rest assured, this review will be posted on social media as well.

    Photos
    Havertys Furniture
    Havertys Furniture
    Havertys Furniture

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    Madison on Main

    Madison on Main

    4.0
    (4 reviews)
    0.3 mi
    $$$

    This place has everything. All the signs in the world about family, love, being in the south,…read morechildren you name it. Everything here is basically handmade or painted, so it's unique and you won't walk into your neighbors house and find the same setup as the chain retail furniture places. I wasn't sure if I could haggle so I just found something sighing my price range. This place is so cozy it's like each section is a part of your home and you could totally see every single piece in your House. That's amazing. I've lived two minutes a way for 13 years and never took to patronizing the shops on Main more than once. Mainly because I assumed it was out of my price range. But guess what...it isn't and you get what you pay for. And quality costs and here I wouldn't mind. Definitely will return for more goodies. Oh and the sales lady was nice and inviting and very help

    I fell in love with a couple pieces of furniture at Madison's, yet I was disappointed by the…read morecustomer service. I walked around in the store today, and not a single person greeted me. There were a couple of ladies circled in the back of the store engaged in conversation. Aside from this intimate circle, no one else was in the store. Also, it is a small store, so you absolutely can see when someone comes in. The cold shoulder led me to leave the store, and visit Kiki's Kottage (which is only a few doors down) where I was promptly and warmly greeted. Kiki's has beautiful pieces, and I purchased a gorgeous buffet there. I had a stellar customer service experience from start to finish at Kiki's. I was prepared to purchase items at Madison's, but too bad no one cared to acknowledge me as a customer whatsoever.

    Photos
    Gorgeous painted furniture
    Gorgeous painted furniture
    Madison on Main
    Madison on Main

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    Queen City Homestore

    Queen City Homestore

    2.8
    (17 reviews)
    0.9 mi
    Family-owned & operated
    Established in 1952

    Was referred to this business by another business. Was referred to speak with Robbie and he treated…read moreme very well! Helped me pick out a new washer/dryer and refrigerator for my new home. Told Robbie exactly what I was looking for and price point. Also gave him dimensions for the areas of the appliances. They had exactly what I needed in stock and was able to deliver the following business day. Visited the store on a Friday and appliances were delivered on Monday. I have the privilege of Charlie and Devin delivering and installing my appliances. They were very careful and precise on bringing in the appliances to the home. They installed the appliances and showed me how they worked. They also cleaned up after themselves, which was a bonus. Even offer to haul away my old washer/dryer for me even though it was not on the paperwork. I would refer Queen City Home Store if you are looking for appliances. They also have furniture that I will be looking at next my next time in the store. If you visit for appliances as for Robbie and if possible ask for Charlie and Devin to deliver your items!

    We purchased a full Sub-Zero, Wolf, and Cove appliance suite from the Independence Boulevard…read morelocation of Queen City Audio Video & Appliances, doing business as Queen City HomeStore, along with an Electrolux washer and dryer set, for our new home build. Given the significant investment--equivalent to the cost of a vehicle--we expected a much higher level of service, installation expertise, and customer support. Unfortunately, our experience was extremely disappointing. The installation team was represented as Sub-Zero certified, yet multiple appliances were installed incorrectly. Several parts were missing from the original shipment, and our Sub-Zero grill was damaged after installers attempted to force it into place upside down before realizing it needed to be repositioned correctly. The damage was severe enough that the grill had to be replaced. The installers also wore shoes throughout our home without protective covers and were not particularly professional or courteous. When a certified Sub-Zero repair technician from Gantt later came to replace the damaged grill, they discovered additional installation issues that should never have happened. The refrigerator brackets had not been secured to the wall, creating a potential safety concern. We also learned that the beverage center door was not the correct configuration for our order--the handle was on the right side instead of the left. The door had been installed upside down, requiring additional service and correction. Our experience with the Electrolux washer and dryer was equally frustrating. We quickly discovered that the washer drum was damaging our clothing. When we reached out to the Independence Boulevard store for assistance, we discovered the location had closed and were repeatedly directed to work directly with Electrolux rather than receiving support from the retailer where we made the purchase. After being unable to resolve the issue with the original store, we were directed to another Queen City HomeStore location for assistance. Unfortunately, the resolution process remained slow and difficult, and we felt passed between the retailer and manufacturer rather than supported by either. After months of trying to resolve the issue through normal channels, we ultimately had to dispute the purchase through our credit card company to force a resolution. As a result, we spent nearly six months using a washer that was ruining our clothes while trying to get the problem addressed. After this experience, we purchased an LG washer and dryer directly from LG. The process was seamless, the customer service was excellent, and we have had no issues. While we were very impressed with the professionalism and expertise of Gantt's certified Sub-Zero technician, we cannot say the same about our experience with Queen City Audio Video & Appliances. For the amount we spent on appliances for our new home, we expected competent installation, responsive customer service, and support when problems arose. Instead, the entire process became a lengthy, frustrating, and expensive headache that left us feeling unsupported once the sale was complete.

    Photos
    Customers browsing the Monogram luxury appliances at Queen City Homestore in Pineville, NC.
    Customers browsing the Monogram luxury appliances at Queen City Homestore in Pineville, NC.
    Queen City Homestore
    Queen City Homestore in Pineville, NC is your home for the best KitchenAid appliances including refrigerators, range, microwave & dishwasher

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    Queen City Homestore in Pineville, NC is your home for the best KitchenAid appliances including refrigerators, range, microwave & dishwasher
    Bassett Furniture

    Bassett Furniture

    3.5
    (37 reviews)
    1.1 mi
    $$$

    Not the top quality furniture we were lead to believe.. The so called Design Consultant Michele…read moreLyden is NOT as knowledgeable as she thinks. She said their furniture comes from North Carolina, wrong it is delivered from a warehouse in North Carolina. The $7100 bedroom set we purchased has a big sticker on the back stating Made in Vietnam! The reason it took so long to build is it care on a boat shipped from Vietnam. Ordered on 9/16/2023 and delivered on 12/23/2023 and one of the dressers was missing as the forgot to order it at the same time. Received missing dresser 1/2/2024 and the drawer would not close as it should, had to call send a video to customer care to verify concern and then they would send a repair technician, 1/13/2024 technician came and said the drawer slide was bent and have to order new ones. 2/1/2024 the technician came and installed the new slides and could not resolve the issue and determined the dresser was not properly put together and would have them order another dresser. 4/20/2024 new dresser delivered top drawers did not close properly on this one. Bassett sent technician out again on 5/29/2024 and determined the drawers were not square and ordered 2 new drawers. So 7/18/2024 the technician came with the 2 new drawer and installed them and adjusted for proper fit. Finally 7 months and 17 days after we received our new bedroom set it is complete. So short story Do NOT by anything from Bassett furniture !!! RUN, RUN, Run AWAY fast as you can.

    Marty gives wonderful design advice and service. He has helped with several projects for my home…read more Great customer follow-up and delivered on time!

    Photos
    1st sofa TOO SMALL.
    1st sofa TOO SMALL.
    Replacement.  PERFECT!
    Replacement. PERFECT!
    Picking a fabric.

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    Picking a fabric.

    Flippin Jays - appliances - Updated June 2026

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