Slow service - like molasses because of the southern hospitality which is dandy, honestly…read more Some good deals clean bathrooms expansive selection of all things for your home like ALL THINGS from bathroom decorations to curtain rods to soak dispensers to trivets to outdoor furniture and beyond.. I even saw outdoor water fountains! ...think IKEA but smaller scale and less decorated

The new At Home is open!!! Had to popped in for a quick trip. This place is huge. They have a large…read morevariety of item. You could spend half a day walking all the aisles and shopping all the goodies. I bought some rocks for terrariums but was looking for more dome glass ware. The ones I found were nice but not what I was looking for on this trip. I told some friend the new location was open and we went back that evening. I grabbed a few more items for the house. All of the items were pretty good prices. Customer service was great at check out but I never really saw any employees while shopping. So glad to have this location now open. I will def be back. At Home 900 Metropolitan Ave Charlotte, NC 28204 Saturday March 20, 2021

I was very underwhelmed. I stopped in to look for bar stools. The bar stools were around $500 a…read morepiece.... I'd expect that from a high-end retail store but not from an outlet. I also picked up a small bowl (smaller than a cereal bowl) and it was $129. I was stunned. A standard decorative pillow was priced at $299. The store is jam packed with items, many of which are damaged but still quite expensive. The fact that this is an outlet store is evident from the parking lot, location, condition of items, and lack of knowledge from the staff .... the only thing that doesn't reflect the fact that this is an outlet store is the prices! The back of the store was in complete disarray, and you literally could not even walk down the aisles because they were packed to the max.

It's a nice idea, kinda like the Ross/Marshall's of furniture and home goods....however, the…read morepricing is absolutely insane. Expecting top dollar for pieces that are clearly damaged or out of production is not a good model, I'm surprised that some people still go for this. Not a name brand that demands top dollar either. If you can figure out how to get bigger discounts to the customers, I might be back, but for now - might as well buy it new and have it be in one piece.

So this review is long overdue, but better late than never. We purchased a hot tub from FOL and…read morewere extremely pleased with the sales and installation process. In talking with Andrey during the installation, we learned FOL also does landscaping, outdoor patio and kitchens etc. We contracted with FOL to have 12 trees (a combination of thujas and arborvitae), azaleas and purple fountain grass. We also had them extend the sprinkler system into the back yard. Couldn't be more pleased with all of the work the team did. Again, great sales and service and follow up when we had questions. Highly recommend you reach out to Andrey for your needs.

Do not waste your time on the Tent sales. There $7999 grill island to suck you in is less than 6k…read moreon other grill web sites. All of there sales prices on grill islands are still way high. They show limited quantities of product and then tell you it was a damaged item that already sold. No where in the description did it say floor model or damaged. It says limited quantities, that implies multiple are available. They are bait and switch. We had them out a few years ago for a custom made kitchen. They add 10% as a site cleanup/management fee. They said they make the custom kitchens mostly offsite and finish a few things onsite. So i am not sure what the 10% fee is.

Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

There is a very good selection of items on the floor here, but beware of:…read more 1. high prices 2. long delivery time 3. friendly staff The staff is friendly and go out of their way to make sure you are a happy customer and will do whatever they can with suggestions or options for your purchase. The downside is that they apparently do not have much in the warehouse, and so you will wait 2-3 months for your delivery -- and it is probably worse as the peak of the summer season hits. Also beware that furniture here is NOT cheap. But as as saying goes, you get what you pay for. Great place to window shop, and make a serious purchase.

Wow, what an amazing store and the selection is amazing! The quality of the furniture is mostly…read morehand crafted. You do not have to wait for the product. Well trained staff. Thank you Viridien.

I wanted to share with you the incredible customer service I received from Sabrina and Lourdes on…read moreSat the 18th of January 2025. Sabrina greeted me when I entered the store and immediately had solutions for my returns and new purchases. I had placed an online order an hour earlier as I left the Independence Blvd Store that morning hoping to snag a clearance item. As I was directed to the section of the store for the patio cushions, I was going to return and purchase matching cushions, as the Pineville store definitely had more inventory! Again, Sabrina was training a new cashier and was so helpful to both of us as we navigated the process to get me out of there. In addition, Lourdes helped to expedite and bring the item that I ordered online to me, which was so generous! Both of these team members went above and beyond in customer service for me today and I wanted the district manager and the store manager to please recognize both of them and let them know that I'm telling everyone to shop at the Pineville store, even though I live Uptown. Thank you so much Sabrina and Lourdes for making my day and my interaction with you both so easy and enjoyable.

Morgan was extremely helpful. She was willing to jump on top of the large shelves to bring down the…read morevery large pots. She answered all our questions with a smile. She made it a great experience!

Today I walked into the Ashley Furniture Homestore Outlet for the 2nd time. I had previously spoke…read moreto (3) people about purchasing legs for my couch that had broken off in a recent move. When I walked in the store today, Tina and Philip were immediately there to help with my need. Philip searched and searched until he found something that would work for my couch (it's not sold anymore and the feet had been improved to a slightly different size). Philip found me 2 feet to try that he had as extras in the back of the store. He provided different options through Ashley if that didn't work for the couch. Thanks for going the extra mile and searching for several solutions Philip! I appreciate your time on a busy BUSY Saturday afternoon.

Just purchased a sofa from them and it was delivered today. Terrible, the worst ever customer…read moreservice in my experience. Here are the issues - was never disclosed to me there was an additional 10$ charge to carry it up the stairs to 2nd floor. OK maybe I just didn't hear it. Next they charged me 25$ to remove my door to bring it in. I have had large appliances delivered without needing to remove that door. The final straw is it was not assembled. The legs (requiring multiple screws each were not attached. No holes predrilled to just tighten some screws in.) The delivery guys said it wasn't their job to attach the legs. I have never heard of such. Must be a miss understanding so we called the salesperson. He could care less. Said for an additional 50$ he could send someone out. In my life I have purchased 1000's of $ in furniture from them. I will never put my foot in there stores again. My advice is ask all questions such as will my sofa have the legs put on it or are you going to rip me off with all these undisclosed costs or hidden in some microprint. Better yet there are too many furniture stores to risk getting this jerk of a salesperson or possibly this is some new policy. Sort of like the airlines and baggage charges .... Oh you wanted your sofa legs attached. No savings after all the up charges like actually getting your delivery in the door or getting the legs attached. Bottom line is they don't care about you or your satisfaction.

I highly recommend Carolina hearth & patio. They are very understanding of what your idea &…read moreimplement. The service to fill my natural gas tanks are absolutely superior! Always on time , friendly and the cost was extremely reasonable. The staff are always friendly too. My only negative downside is the cost for new insert, Thought it's higher then others , I'm helping a small business to stay alive. Really though everything post pandemic has been crazy expensive in general! If I needed another insert done I would call them without thinking about it!

From the owner: We are a family owned business that has been associated with the Boiling Springs community for over…read more20 years. We believe in educating our customers so that they purchase what they truly need. We have a dedicated commitment to selling quality products and offering professional customer service.

When you enter, there are a million things all in one room, though after wandering around, it felt…read moreless intimidating than other antique shops. Pricing is different, with an assigned amount and then reductions the longer it sits on the showroom floor. You can chance it for the better price, but beware someone may snag the treasure for themselves! Staff was friendly and knowledgeable of the inventory. I ended up buying a piece and am so happy with it already!

Great consignment items and wonderful customer service. Follow their IG for first looks at items…read morecoming in. Love South end exchange!