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    Bed Bath & Beyond

    3.4 (39 reviews)
    ModerateKitchen & Bath
    Open 9:30 am - 9:30 pm

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    Dawn B.

    I have been to this location several times as I used to live close to here. If you haven't visited a BBB then you're living under a rock. There are so many items here in the store that you didn't know you needed. So yes, I needed a new paring knife but I did not need the egg cooker that you put in the microwave. I just thought my hubby would enjoy it and guess what, he did. I walked in to look around, and ended up buying several items. The shelves here were well stocked and neat. The isles were clear as well. I enjoyed seeing and browsing the "As Seen on TV" section of the store. My checkout experience was pleasant. The lady asked me if I had any coupons, which I didn't have on me so she directed me to put my phone number in so that they system could search for coupons. Long and behold, I had a 20% off coupon in the system. They no longer send the coupons in the mail but not its associated with your email.

    Aimee C.

    Horrible customer service!! Purchased item with cash, they would not return even for store credit. The manager on staff was really rude too!

    Bed Bath & Beyond on South Blvd
    Bruce K.

    Is it just me, or does BB&B have the narrowest aisles in the world? Two shopping carts can't pass by each other - someone has to go around. This place is packed tight and from floor to high ceiling, it's a ton of stuff. Most of it, the sort of "Oh, that's clever!" kinds of gadgets and gewgaws that you never really knew that you desperately needed until you came in here. I found that I needed a slide-out tray for under my kitchen sink and I needed a rolling tray for the coffee maker so that I could push it under the cabinets when it wasn't in use. I wouldn't have thought I needed it, but now that we have them, we can't live without them! Also, towels and linens and bed stuff and more vacuums than you can shake a stick at. Holy crap, this place goes on and on and on! Tip for you shoppers... please go counter-clockwise as you peruse the aisles. One person going clockwise gunks up the whole experience! Returns are a cinch if you have your receipt.

    Jeannette S.

    So I have been buying here for years, probably like most of you. I purchased an item with cash, lost my receipt. When I wanted to return the item I was told too bad you do not get store credit or anything. I understand losing my receipt I would not get my money back, typically every other retailer gives a store credit. Not this large corporation you get nothing. I will not support this company in the future as they do not do anything for their customers. Not too mention the last behind the register was very abrupt. Again I take total responsibility for losing my receipt. Come on big corporation, not even store credit...bye bye

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    6 years ago

    Staff was very helpful and welcoming!! Place was clean and had plenty of sanitizer throughout the store!

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    15 years ago

    Only go here if you love gadgets and have hours to browse!

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    12 years ago

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    Ask the Community - Bed Bath & Beyond

    Review Highlights - Bed Bath & Beyond

    This employee was such a ray of sunshine and I am so happy to be shown such kindness.

    Mentioned in 2 reviews

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    Tile Collection

    Tile Collection

    3.9(24 reviews)
    1.7 mi
    $$

    I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

    The Tile Collection stone fabrication shop is the best!! During a recent remodel in my personal…read morehome, they installed two bathroom countertops (guest and master), one kitchen countertop, and a bathroom waterfall seat in a new master shower. Four pieces were remnants and the other was a full slab and they all look amazing!! Everyone was very easy to work with and able to answer all my questions. Scheduling for measuring and install was a breeze and their prices were great compared to other places. I highly recommend them if you are looking for tile needs for your kitchen or bathroom.

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    Stonecraft

    Stonecraft

    2.0(1 review)
    1.8 mi

    It is a contractors' market in the greater Charlotte area and contractors forgo customer service…read morebecause they can get away with it, while customers wait for months to get on their schedule. Arrogance on the part of the contractors leads them to think customers should put up with their bad behavior and many people do out of desperation to have work done. Sal was late and notified me AFTER he was due at my home in a cryptic text notifying me he would be at my house "soon". But soon turned into over an hour and when I expressed displeasure, not because he was late, but because of how he minimized how late he would be, he blamed me. Take responsibility for your own behavior, Sal, and don't blame customers just because you can inconvenience them and move on to the next person in line. The day may come when you don't have customers lining up to wait 5 months and then we'll see how many you dismiss when they are annoyed. Don't expect a customer not to be annoyed, whether they tell you they are, or not. Customers can't always be flexible with their schedules, just as you can't, but have the consideration to let them know BEFORE you are late, be responsible enough to let them know how long you will be, and be there when you say you will.

    From the owner: we are a kitchen and bath custom remodeling business with over 30 years experience we will…read more provide excellent reviews from other sources we also provide free estimates within a 45 miles radius from Charlotte

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    Complete Kitchen & Bath by Pro-Tops

    Complete Kitchen & Bath by Pro-Tops

    4.0(3 reviews)
    10.1 mi

    I've been a long time costumer of Pro-tops. It has always been great working with them . They have…read moreunbeatable pricing for Cabinets, countertops and flooring. Yuriy and his team have great product knowledge and extremely helpful with any project we have going on. They will be my Go to from now on. Keep up the good work!!!

    We called them to remodel master bathroom. Natalia & Robert (Contractor) came to the house to look…read moreat project and then we went into Pro-tops & picked out counters/cabinets, received our estimate and we agreed on price & start date. Natalia set up text with herself, Robert & myself. TILE: Robert suggested we go to Flour & Décor; we went there & had a horrible experience. I tell Robert about the experience at Flour & Décor he said "Well you should have gone to the ProDesk" Why did you NOT tell us that before we went. PAINT: told to pick out paint color we go Lowes & get color & I tell Robert paint we want & he states they only use Sherman Williams Paint from their store so we wasted our time. He said to rehang accessories is NOT in the contract. I asked him to hang mirrors & he agreed but said "Customers always want things for free". My husband hung all other accessories. Robert is contractor but he subs out to Daniel which in turn subs out his work mostly to Spanish speaking people which was hard to communicate. During project saw Robert about 3 hours total & Daniel maybe 6 hours total. The Electrician put a NON GFI outlet which is not straight by sink & the other outlet he put high up so cover does not fit. I told Robert about the outlet; Electrician came back & fixed it & put GFI by sink. The drywall guy comes & leaves my windows open in bathroom & leaves out the back door with all the gates open & does not notify me. Between him & Electrician leaving a huge mess on floor. I complained & Robert said "Well that is the way a construction site is". The next week the Plumer was supposed to show up & no show so I text Robert & his response was things happen so my hubby came home from work for nothing. Next was Gus tile guy with his men & tile and shower came out great. He was a no show one day. Next up cabinets were installed but counters the holes not correct so Natalia ordered new counters & they were switched very quickly. Then painters showed up & they worked hard getting that bathroom into shape. We did have a problem with a wall & the corner trim was pulling up the paint I texted Robert and he never texted me back but painters showed without notice which I was not available so they came the back next day. The painters hung the lights, painted walls, baseboards & hung the mirrors. Robert shows for a total of 10 minutes & took a few pictures & left & never heard from him again. NO one did a final walk through in which if they did would have realized that inside marble on step of shower had not been caulked & beyond wall by the shower where the counter ended is an opening. They put flat paint on all walls & it already dirty & not using that bathroom yet all you have to do is lean against it & it leaves a mark. When Natalia was here collecting money, I asked her why bathroom was painted in flat paint & she said she never heard of that either. Robert told her he would NOT repaint the bathroom. Pro-tops are responsible because that is who the contract is with. I just want everyone to know what kind of service you will get when you when you remodel with this team. Natalia said she wanted her field manager to come to look over everything but no one has gotten back to me yet. As for Robert the way he does business I do not care for & if something is wrong you fix it and make it right, period! If you want to remodel, I would make sure it is not his team because he really will have no interest in your job. Robert was hardly around during project & his communication was lacking in sometimes no texts back, calls or one-word answers. In the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, Tile installers (Gus and his people) & painters (they did a lot of work getting those walls ready). Also, to my hubby, who now has to repaint the entire bathroom in semi-gloss because they refuse to repaint it. I had to shorten this due to character limitations for Google Review and everything is not in full sentences due to that. They go by two different names. So be sure to look under Pro-tops when looking up this company. I only looked up Complete Kitchen and Bath by Pro-tops and people are leaving reviews under Pro-tops.

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    Complete Kitchen & Bath by Pro-Tops
    Complete Kitchen & Bath by Pro-Tops
    Complete Kitchen & Bath by Pro-Tops

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    Bed Bath & Beyond - kitchenandbath - Updated May 2026

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