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    MyNewFloor.com

    4.3 (6 reviews)
    Closed • 9:00 am - 5:00 pm

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    1 year ago

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    7 years ago

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    6 years ago

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    9 years ago

    Very pleased. The staff was professional. The flooring looks great. I definitely recommend.

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    9 years ago

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    Empire Today

    Empire Today

    (69 reviews)

    I can't say enough about the great experience I have had with Empire Today Carpet. I used the…read morewebsite with ease to schedule an appointment, and from my meeting with the carpet sales rep through receiving my Certificate of Completion for my carpet installation I have been more than satisfied every step of the way. My sales rep was informative, knowledgeable, and helpful. My experience choosing my carpet and padding was relaxed and pleasurable. I feel my pricing was good and I didn't have to worry about adding on "extra" services, as everything was included in the price given to me - EVERYTHING. My installation was scheduled at my convenience and the step-by-step process went exactly as I was told it would by my sales rep and in my contract. As far as my installers, they arrived as promised within the time frame I was given so I was able to plan my day. They confirmed my work order, product, and the installation before beginning. They were courteous and professional. We discussed the furniture that had to be moved and they began a flawless and expert carpet installation job. I had my living room, dining room, and hallway carpet installed and they worked quickly and efficiently. When the installation was complete they vacuumed all areas and replaced all the furniture exactly as it needed to be. The overall installation was beautifully done, my seams are undetectable, and they did not leave behind any debris or materials from the job. They exhibited pride in their work and maintained a courteous and professional manner the entire time they were in my home. I received my Certificate of Completion, which included the website information for my warranty on labor and materials, as well as a wealth of information on how to maintain and care for my new carpet. There is nothing I would change about my experience with Empire and would highly recommend this company. I just can't say enough about the positive experience that I had.

    I bought carpeting a while back. For the last couple of years it has buckled and gets worse. I…read morecalled to have it stretched to look good. They told me there is nothing they can do. I said I can't thank you cause you are doing nothing. All I can do is never recommend your company. That's what my review.

    Carpet to Go Flooring Charlotte - Our Holiday Sale is here, the perfect time to get new floors with FREE installation!

    Carpet to Go Flooring Charlotte

    (21 reviews)

    Eastland

    I have never been so pleased with a company that wanted to help me out. Bill and Nick were great to…read morework with. We had an issue that required prompt attention, and they accommodated my family during this time of need. The quality of work they provided was also exceptional. The crew was on time (actually early) and did a great job, not just the carpet but also cleaning up after themselves. Thanks again for excellent Customer Service, Quality materials, and Great Workmanship!! Patrick Morrow

    This company was by far the worst vendor I have used throughout the process of remodeling my home…read morein Charlotte. The installation was subpar, and the finished result was beyond disappointing. Despite that, I contacted the company several times and gave them every opportunity to correct the poor installation. I was repeatedly assured that they would address the issues. Months have now passed, and not only has no one followed up, but my calls have gone unreturned, as has a very detailed email I sent directly to the owner outlining my concerns. I believe this may be one of the first reviews I have ever posted on this platform. As a business owner myself, I do not take posting a negative review lightly, which is precisely why I gave this company multiple opportunities to make things right before writing one. Unfortunately, their lack of response has been as disappointing as the installation itself. At the very least, I feel an obligation to let prospective customers know about my experience so they can make an informed decision before hiring this company.

    MyNewFloor.com - flooring - Updated October 2026

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