Excellent, excellent, excellent!! Three words to describe our experience with Ray's Carpet &…read moreFlooring. We needed existing carpet stretched in 2 different areas in the master bedroom and walk in closet. He even vacuumed the area after completion of this job. Then, he eliminated a major sqweak noise coming from a middle step on the stairs by finding the loose screw and replacing with fortifying screws on the wood. Professional, efficient, and fair pricing as well as personable. I highly recommend this business.

From the owner: Family owned and operated, Ray's Carpets and Flooring has been serving our community and…read moresurrounding areas of Kannapolis, NC making "A Wall-to-Wall Difference" since 1993. Specializing in all residential and commercial flooring, we offer sales and professional installation as well as many years of experience and knowledge to educate our customers in helping them make the best decision when selecting their flooring. Let us bring our showroom to you or come visit our showroom that is full of outstanding flooring options for your flooring project. No matter what you're flooring needs, we've got you covered. Let us floor you.. Contact Ray or Wendy today to schedule your free in-home estimate.

The carpet in our den had several large ripples and I was afraid someone would trip on them and…read morefall. The Carpet Medic came and did a fantastic job. Dawn and Kent were prompt and friendly. When I saw all of their equipment I knew the Job would be done right. We are very happy with the work they did and how smooth the carpet is- like new!

They did a fantastic job! That carpet is 11 years old and it looks great…read more I have a rental property and will diffidently be using them again not only for the rental but for my house as well! Thank you!

I selected this company to replace our floors after water damage based on my initial interaction…read morewith Fred, the district manager. He was attentive, knowledgeable, and took the time to help me find the perfect flooring match. Unfortunately, after the measurements were taken and my deposit was paid, the level of communication and customer service declined significantly. Updates were only provided when I reached out first -- there were no proactive calls, emails, or messages throughout the process. While everyone I interacted with was courteous, the lack of follow-through and communication created unnecessary frustration. On delivery day, no time window was provided. After calling to check, the truck arrived unexpectedly and damaged my mailbox without acknowledgement. After multiple attempts to follow up, I never got a response or resolution. The installer returned late the next day without notice or apology, and there was still no update regarding the damaged mailbox. Days passed with no outreach from anyone at the company. (The installer/ driver eventually replaced my mailbox about 6 days after the incident) The installation was also left incomplete, with visible nail holes and unfinished trim that I was not informed in advance wouldn't be painted (Pictures of "Completed" work). To date, I haven't received any communication or follow-up about these issues.

I had scheduled for Brian to come out to my home today for an estimate for flooring for my home…read more First he arrived 1:00 for a 12:00 appointment time then it took him over an hour to measure my downstairs, when multiple other companies have measured it in less than 30 minutes. He then came upstairs and appeared as though he did not know what he was doing at all. As I was working and speaking with a client he abruptly and very rudely slammed the carpet samples next to me as my daughter directed to come into the hallway because I had to go back to work and call a client because he took forever to measure my home, but he totally ignored her and walked into my office and slammed the samples next to me!!! I will never do business with this unprofessional company ever again. I am not sure why they feel like they can disrespect someone but that is not okay ever!!! Carpets To Go you need to train your employees on how to respect potential customers and their homes!!! This is a company I HIGHLY RECOMMEND NOT EVER DOING BUSINESS WITH!!!!!! I wish I could give them Zero stars!!!!

We have had a terrific experience with Gustavo and Neo Flooring. Gus has been very responsive, took…read moreour concerns seriously and offered very good guidance as we waded through the huge volume of available carpets. After installation was complete he returned to inspect everything and went above and beyond to ensure our home was clean and in order to our satisfaction. David and his helper did a great job installing our carpet. They were very careful carrying long and heavy rolls of carpet through our home and upstairs (which included a very tight turn) without making a single mark on our newly painted walls. Our master closet had many contours along the bottom of our custom shelving units and and they tucked and fastened the carpet seamlessly. At the end of a long day they took the time to throughly vacuum all of the carpet AND cleaned up every little "fuzzy" off of our driveway (where they rough-cut the carpet prior to installation). We have been so delighted with our experience that we've decided to have Neo Flooring provide and install additional runners and an area rug to cover parts of our hardwood floors. We would highly recommend Neo Flooring!

We had the carpet done up stairs and some hardwood done downstairs. Stained matched current wood…read morefloor perfectly. Wonderful customer service! Very thorough from start to finish. Would highly recommend!

Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

We needed to replace a worn vinyl sheet floor. Thinking that the "national" floor companies would…read moregive us the best prices and selections, we tried several of them. You've probably seen their commercials on TV. They were the worst. Limited selection, salesman that didn't know their products but pushed what was best for the company. Yes, their prices looked good. We actually signed a contract with E****re, who showed up with missing material and told us they couldn't do the installation the salesman had charged us for. So we did a 180, and started looking at local companies. Of the three, Discount Floor Covering impressed us the most. Terrific selection of tile, and Cheryl was amazingly helpful in getting us to narrow down what we needed. She came to the house, measured everything perfectly, explained the process with great patience, and left us feeling we'd made the right choice. The price was right in line with what we had originally expected. Installation was flawless, fast, and they left the place spotless. I can't say enough about Cheryl's knowledge of her products, including making them work with existing conditions. She also could rattle off the manufacturer's recommendations and warranties for each product. We ended up installing Mannington Max, based on her recommendations. She really knows her business, and is a pleasure to talk to as well. Thank you so much Cheryl, for an excellent outcome. All our visitors rave about the new floor

From the owner: Serving the Charlotte metro area for more than 20 years, Discount Floor Covering Outlet is your…read moreone-stop shop for all your flooring needs. Whether you are looking to replace the carpet on your stairs, to installing 100% waterproof LVP luxury vinyl planks or tiles, and everything in between, we guarantee the lowest prices on hundreds of thousands of square feet of carpet, hardwood, laminate and waterproof LVP and more - all in stock at wholesale prices and ready to take home the same day! Call or contact us today to get your FREE estimate!