We needed the original pinewood floors in our kitchen and breakfast areas plus one long hallway…read moresanded and refinished in our nearly 100 year old home. A couple years ago, Darin came out and gave us an estimate for the same work. He measured the moisture content in the sub-flooring and beams in the crawlspace and determined that we needed to cover/seal the bare ground in the crawlspace in order to lower the moisture content in the wood. He did not charge us for that consultation. We installed the vapor barrier in the crawlspace and had him come out again and complete the job. We felt totally comfortable leaving him keys to the house while we went to the mountains for a week. He communicated with us frequently via text/pictures and Facetime. The transformation of the floors is simply amazing. The natural color finish brought out all the beautiful variations in the old one and a half inch wide pine flooring. Couldn't be more pleased.

So first off their customer service experience is absolutely amazing! Very kind and understanding…read moreand are very knowledgeable of the products they use. They are very hard working and have a great eye for detail. I would recommend them to anyone! They have years of experience and they have made my home beautiful!!

We are truly happy with our decision to purchase our new carpet from Discount Carpet Warehouse…read more This selection was a very important part of our whole house remodel. We looked at all types of flooring for our upstairs. We settled on carpet, then started the search for a vendor we felt comfortable with. I stopped in on several retail outlets and of course the Big Box stores. Discount Carpet was one of the first places I shopped, after 3 months of comparison I still couldn't beat the consultation, concern for our needs and the price we were quoted by Discount Carpet. Israel was our consultation, patient and we'll informed. Israel came out and measured our upstairs at no charge. We worked well together through the entire process. From start to finish it was a great experience, we've already recommended them to friends and family.

Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars

Allen from the Huntersville store sent over people to re-stretch my bedroom rug and they did a…read morefantastic job !!! It looks better now than it did when I moved in!!!

Drove 30 minutes to get to the store only to find a handwritten sign on the door stating "Out on a…read moremeasure be back at 12". We weren't going to wait 90 minutes for their return.. Not a good sign if they run their retail operation this way. .....

This company is the BEST! I would rate it 10 stars if I could. After my mom and I had an horrific…read moreexperience with Empire Today, This company came in and place flooring throughout our 4 bedroom house, closets and loft within a week. Not to mention vinyl planks on our stairs and new flooring in the master bathroom. All at GREAT price! Mary was very professional, thorough and always there to communicate. When you call their number, she picks up the phone. Not a computer with prompts, waiting for someone to pick up the phone so they can transfer you to someone else. I would recommend this company to anybody looking to have quality service and flooring in their homes. Thanks again Mary/City Flooring!!!

I was able to get intouch with the owner and we have plans to fix what I had damaged. It appears…read morethat yelp doesn't list her correct number. All is well!

We moved into a home in Huntersville and wanted to get the floors refinished, walls painted,…read morecarpets replaced, and stairs redone....a big job. I happened to see Little Wood Flooring on my way to coffee one morning and decided to go in and check it out. I am SO GLAD I did. John was incredibly helpful and even suggested a painter that they often team up with for touch ups and repairs after their work is done. 1. The carpet was installed and complete in one and a half days. 2. For our hardwood floors we decided to just go with a maintenance coat rather than a complete strip and refinish and they look beautiful, they shine and glow, all the dullness of age is gone. 3. Our stairs took a while and there were a couple of things wrong. I showed it to John and he is scheduling the fix for it. *The only thing I would say that they could improve upon is asking about what we want... When we told them we wanted to replace the stairs they were like okay we can do that .... We later had to set up a meeting with them to select what we wanted they were planning on just replacing the railing and balusters with the same exact style...luckily we had Logan come over with a book of styles and we showed him what we wanted...I wish they would have taken the initiative in the beginning of the process to ask "What style do you want" or "Hey there are a bunch of options. Let me show you" I would definitely recommend them to anyone with the caveat of make sure you remind them to show you options. Only showing pic of the stairs they were the most dramatic change.

Floors coming up. Grown men not backing their product. My…read morefloors are shit. This is what the owner said to me. Read the email. Stay away

Many years ago I had a very good experience with this company so when after two puppies and a home…read morehospice it was time to replace the carpet for a photo shoot I sought them out again. This time I dealt with Clint instead of the owner and he was fantastic and they still had the measurements! Clint quickly obtained the carpet after giving excellent advice. He juggled their schedule to meet my needs. The installer was fantastic and he also performed a carpet repair on another carpet that was almost magical. This is a great outfit. Good prices, great service and just nice people as well.

Excellent job and good price on wall to wall carpeting installation and custom cut and bound…read morerunners for staircases.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

Everyone at Ogle's was exceptional. They were quick to come measure. They were very conscientious…read moreabout my budget when we discussed what I needed from my flooring, and didn't pressure me into buying any particular brand or product. I had spent several months researching and learning about the different benefits and drawbacks of a wide variety of flooring products; so when I went to them I already had a pretty good understanding of what I was looking at. But even still, they were able to more fully explain the fundamentals of flooring installation. I took the information away with me and I continued to work-out what I was going to ultimately install. After visiting a few other flooring venues, including DIY establishments, I made a plan that included hiring Ogle's. And I don't regret it all.

Ogle's did the laminate flooring intstallation in our home. We had to do it in 3 sections as we…read morecould afford to have it done. First the living room, kitchen and laundry room. Then the foyer, hall and one spare bedroom, the finally the master and one more bedroom. The installers were on time, with one exception and they called us to let us know they would be running late. They were also friendly and professional and went out of their way to address any issues we had. They made sure all squeaks we eliminated before installing the flooring, even taking 15 minutes to cure a squeak in the kitchen! They make sure you are satisfied with the work before leaving, then thank you for your business. They do sweep up inside and all large debris is cleaned up before they leave as well. The only thing that kept me from giving them 5 stars is the fact that they do not have a shop vac with them to clean up the saw dust left behind. The last install they used my garage to cut flooring which was fine since it looked as if it was going to rain any minute, but left a film of saw dust all over everything. The install before that, it was my deck and deck furniture covered in saw dust. Does'nt it make sense for a flooring company that has to cut flooring to install it knowing saw dust is going to be left behind to carry a shop vac to either vacuum up or blow the saw dust away instead of leaving it all over a customers garage or deck? Other than that, my wife and I are satisfied with Ogle's and the job they have done installing the new flooring in our home.