Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

John did a phenomenal job converting my tub to a rain shower. He did everything from demolition,…read moreplumbing, drywall, install rain shower, fix exhauster and install shower door. He did all the work in just about a week and he was very helpful with ideas to save money. I would highly recommend him!

From the owner: Transform Your Bathroom with an Expert’s Touch!…read more Thinking about a bathroom remodel or new tiling? Trust I Faropoulos CS with 4+ years of experience and a passion for quality craftsmanship. Serving Charlotte, NC, we bring your vision to life—on time and on budget. From elegant tile work to complete bathroom renovations, your satisfaction is our top priority. Get a free estimate today!

Great Crew! got my appointment scheduled in the knick of time for a home inspection. Did a great…read morejob and finished very timely. i'd gladly hire them again.

I had some rot near the gutters on my front porch. Jeff was responsive, came out to have a look,…read moreand quoted me a fair price. Arius, the one who did the work, was able to complete the work in a timely manner. The result was good, and my issue was solved. They also came up with a solution so that the issue wouldn't happen again. Whenever I hire someone to do a job, my final question is always: Would I hire them again. The answer, in this case is, yes! It was a pleasure doing business with them. They did a good job for a fair price.

Sorry cannot give less that zero, products are great but don't order them unless you have a lot of…read moretime on your hands waiting for delivery. Three orders from this company: 1) Took a week of me constantly calling to find out the tiles I ordered (from a sample in the showroom) were discontinued. 2) Tie reorder, promised in one week. Arrived in two weeks. 3) Cabinet handles (very, very expensive), promised in a week, approaching week three and I get no response to my emails. On the good side, you will not have to wait for them to bill you, money sucked out of my CC the same day. Still no product!

Jules, I'm having the same problem with the Dallas showroom. I've been in twice (once with my…read moredesigner) and selected materials for my entire house. I've been waiting for samples for weeks. The person we worked with won't return my or my designer's phone calls. I'm supposed to meet with my tile contractor and I have nothing to give him! Unfortunately, I didn't write down the various product names and neither did my designer. We only took pictures. Very frustrating.

I was hopeful for Frank's Remodeling because of the good reviews. We had scheduled two different…read moreappointments for estimates and, unfortunately, Franklin didn't keep either one. He did text me several hours after the fact each time. We chose not to reschedule.

Very professional. Showed up on time and completed job within budget…read more Don't allow the lack of reviews to be an issue. Frank and his crew does great work.

I had an incredible experience with Shawn and his team. We were contacted immediately and the…read morecommunication was top notch. We were able to determine our needs quickly and he had someone out within 24 hours to fix my laundry room which was stripped down due to a flood. They provided quality work within the estimated time frame. They also worked with us on the cost and keep everything within an affordable range. While they were here we discussed additional projects and will be looking to do more work with them.

Excellent work. Shawn and team were professional and communicative. Love the finished product. Will…read moredefinitely use them again. They retired our shower floor. Looks brand new.

I am way overdue to provide a review of Vicus Builders because my experience with Vicus and the…read morelength of time that I have worked with them are noteworthy and I hope this review will benefit others. I initially met Vicus back in 2005 and decided to purchase /build a new home with Vicus in the Cotswold area of Charlotte. Vicus completed the home in the spring on 2006 and I just recently sold that home after living there twelve years. The sale of the property was fairly quick and the buyers, at closing, commented to me that features and quality of workmanship of the home as primary reasons for their purchasing it. During the home build back in 2005 and early 2006, Vicus listened to any concerns I had and were always quick to respond. The end result was a home that I was proud to have purchased, never experienced any regrets and I felt comfortable living there through 12 years until a job change required me to sale. Although I didn't experience any significant repairs to the home during my entire 12 years owning the home, Vicus was always available to me for questions right from the start, including honoring the one year builder warranty and they addressed my punch list items quickly. Over the years, Vicus has continuously helped me address questions about the property and even assisted me during my recent closing to provide information about how some of the original construction was performed. This continued relationship through the years clearly demonstrates how much Vicus appreciates their customers! I don't often provide online reviews but given my experience through the years with Vicus and how much Vicus demonstrates their commit to their customers to not only build a quality home but also provide good customer service, I felt compelled to do so. So, while I may be overdue with this review given the length of time I have worked with Vicus, I am able to provide a comprehensive long term view of their work and customer service which has been outstanding. Couple that view with the recent sale of the property Vicus built for me which resulted in appreciated value for me, I am very happy and all this amounted to why I decided on five stars for this review of Vicus Builders!

Vicus built us a VERY custom home. Vicus has exceeded our expectations. Each day I walk in an…read moremarvel at the home's beauty. We simply love our home. We had very detailed ideas of the home, its rooms and landscaping. The attention to detail, quality of the sub-contractors and kind and understanding project manager made the building experience one to remember. We have been in the house 4.5 months are there have been minimal issue that were addressed in a timely manner. This is the 3rd house we have built and we would highly recommend Vicus. If we were to build again we would select Vicus Builders. " less

Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

Choosing our backsplash tile for our kitchen renovation was a pleasant experience. Monterio was…read morevery helpful and had great suggestions with coordinating colors to compliment our countertop and cabinet choices. Latisha made the ordering process quick and effortless. :)

Just walked out as our first stop on a complex bathroom repair/remodel project. This store is…read morenicely laid out with lots of great example installations around the perimeter of the store. Outstanding service as well. David, the store manager, is very professional, knowledgeable and insightful. His super friendly and competent service was very much appreciated. We look forward to moving forward with our bathroom project!

I am so happy with my new garage floor! This company was great to deal with, from salesman to…read moretechnicians. They appeared exactly when promised. Told me carefully how to take care of it. My garage was kind of disgusting and now it makes me happy when I look at it. HIGHLY recommend.