Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Prompt responses and scheduling, very professional. Nice job cleaning, carpets look greatread more

They did a great job and were really nice people. i won't hesitate to use them again.read more

It was a pleasure doing business with Scott, Greg, and Juan! I consulted with Mr Scott about the…read morematerials I wanted, and he graciously allowed me to take a few samples home so that I could see them in the area I wanted to renovate. I returned with the samples and we went over the numbers for an estimate. For the excellent quality of the hardwood flooring I chose, I was very pleased with the price, which included installation. Due to unforeseen problems with damage under the floor, I kept in touch with Mr Greg to let the team know that repairs needed to be made before the flooring was installed. He was patient and understanding, and he assured me that whenever I was ready to have the job done, just call and they'll schedule the installation. When I was finally able to call for the installation, I was promptly put on the schedule. Mr Juan did an amazing job! He was right on time for his 9am appointment, and I'm very impressed with his attention to detail. The frame around the marble of the fireplace came out beautifully, the new boards line up perfectly with the old wood flooring, and he masterfully avoided any damage to the very thin internet cable that goes through the floor. I can't recommend this company and their services enough!

The owner and my serviceman were awesome! From the day of the estimate to the repairs being…read morecompleted, everything ran very smoothly. The quality of workmanship, details, finished product, cleaning after work was complete, the kindness and manners were all so appreciated. I would definitely use Gaston Floors again and recommend to family and friends. Thank you! D Fleming

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

The owners Jack & Neal do an excellent job with both service and workmanship! Thanks Guys!read more

I found a diamond!!!…read more Let me hold it to the light for you: do you see this side? Here's Neal who is highly skilled, yet also humble. Look at this side: He provides a chill vibe, while also being super responsive and punctual. Oh! Let me turn the treasure again; do you see an experienced and fine tradesman who is also excellent with customer service? And the final shine on this fine stone? Neal had the best quote in a competitive market. We did full replacement of carpets on one floor, (and 2 sets of stairs) and LVP on another floor. They finished in 3 days and left a perfect jewel in their wake. How lucky we are to have found just such a gem! Neal and his team were an absolute pleasure to work with, and I would absolutely hire them again.

My wife and I visited Toney's a couple of weekends ago based on the recommendation from folks that…read morelive within my community! The store itself is really not that big, they sell tile, wood flooring, and carpets. It is a Family own business with the sons Bryan wooo poorked. trying to find a carpet in the color that we were looking for as well as being a pet resistant stain style of carpet.

What an excellent job from Toney's. We shopped a lot of companies, and decided on them. The quality…read moreand craftsmanship was superb, and the job they did for my stairs was incredible. Would highly recommend to anyone needing their flooring done!

I have never been so pleased with a company that wanted to help me out. Bill and Nick were great to…read morework with. We had an issue that required prompt attention, and they accommodated my family during this time of need. The quality of work they provided was also exceptional. The crew was on time (actually early) and did a great job, not just the carpet but also cleaning up after themselves. Thanks again for excellent Customer Service, Quality materials, and Great Workmanship!! Patrick Morrow

This company was by far the worst vendor I have used throughout the process of remodeling my home…read morein Charlotte. The installation was subpar, and the finished result was beyond disappointing. Despite that, I contacted the company several times and gave them every opportunity to correct the poor installation. I was repeatedly assured that they would address the issues. Months have now passed, and not only has no one followed up, but my calls have gone unreturned, as has a very detailed email I sent directly to the owner outlining my concerns. I believe this may be one of the first reviews I have ever posted on this platform. As a business owner myself, I do not take posting a negative review lightly, which is precisely why I gave this company multiple opportunities to make things right before writing one. Unfortunately, their lack of response has been as disappointing as the installation itself. At the very least, I feel an obligation to let prospective customers know about my experience so they can make an informed decision before hiring this company.

These folks do a very good job. Their prices are very fair and competitive. Most importantly,…read morethey are good and hard working folks.

Paula and Neal do fantastic work. They have made several custom rugs for me and I am always…read morepleased. They are super easy to work with and very reasonably priced. I highly recommend them!

We bought carpet from 50 floor because the commercial says they do the heavy lifting. I have a…read morebedroom with an armoire that separates into two pieces, a dresser with a mirror that comes off and a sleigh bed with a Tempur-pedic mattress. The bed has to be taken apart after the mattress comes off. two men who looked not big enough to move furniture took one look at it and said they would put sliders on it to move it. I told him the plastic sliders,that look like they have been sliding things on concrete., Would damage my wood floors. I had a straight shot into the bathroom for them to put furniture and it was plenty big enough for it. I asked if they had anything to put over the tile so they would not damage it and they said no. I asked if they had anything to put on top of the hardwood floor to put furniture and they said no. They eventually told me they do not move furniture. 50Floor does NOT not do the heavy lifting. We spent the day moving things out of the bedroom and out of the closet and taking everything off of the furniture as well as removing a TV set from the armoire. I rearranged furniture in my great room to make it easy to do this work. What a waste of time. Oh, and they assured us they would not charge us a restocking fee. They should've paid me a fee for my trouble.

Excellent customer service thru the entire process. The installers were friendly, and very…read moreprofessional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.

Had them install a wood floor. First they installed the…read morewrong shade. Didn't complain about that and just refinished the older section to match the new one. The job didn't get done in one day because they didn't order enough material plus forgot the separator. So they left my unfinished floor with full adhesive. Of course it dried up. They came back a week later after I called them several times. The dried up adhesive was not scraped off before installing the remainder planks so now some parts of the floor sounds hollow! Some are squeaking. I emailed but all I got was "yes sir" and "I am requesting a work order". All these time without any update. It is now a month since they installed the floor and still have not heard from them. I am having the floor repaired by professionals and sue this company. I don't know how business can get away with things like this.

Had Greg come over to give us an estimate. He was one of several who we had come over and he was…read more*by far* the most thorough. We purchased our flooring and T bars through Lumber Liquidators and The Flooring Pros got it all installed in one day! They are certainly not the cheapest, but the quality of work was worth it. I can't imagine we'll have any problems with our flooring for its lifetime. A+ to Greg and The Flooring Pros!