It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Happy with our tv room's new beige nylon Phenix/Griffith Park Cottage plush carpet with 8 1/2…read more spillguard pad. Our total costs were $1,332. If you have a similar sized room, here is the breakdown. We paid $2.60 a sq foot for what appears durable, attractive nylon carpet, and this seems less per square foot than similar carpet at a big box store. The actual size of our tv room is about 16 feet by 16 feet, (256 square feet), but the sales person upsized the square footage to 300 square feet for the job, making sure that we had enough carpet. (We've got plenty left over and put it in our garage work area) Our costs for this room is $1,332 total with $171 going to the installers and $1,161.53 going to Carpet Discount Warehouse. We saved money by moving furniture ourselves, and we could have saved more money by picking a cheaper carpet, but the nylon carpets are durable for high traffic areas and kids. If you are trying to figure out your own costs, this our breakdown: To Carpet Warehouse--300 square feet x $2.60 for carpet=$780, + 300 sq feet x .80 for new carpet padding=$240,+ Warranty of Installation $15(note, this doesn't come with any paperwork---not sure what it covers),+ Disposal of carpet 300x.08= $24 and Disposal of pad 300x.08= $24 for a subtotal of $1,083 and add tax 7.25% for $1,161.53. The labor was reasonable- $135 base fee plus 300 square feet x .06=$18 for taking up carpet and .06x300=$18 to take up pad---Total $171 labor for installation, and we paid this directly to the installers who professionally got the job done in less than an hour. There are some nice affordable carpet remnant deals in the back of the Carpet Discount Warehouse, and one can also get remnants made into area rugs. We would get carpet here again.

Requested 4 bedrooms and a set of stairs to have carpet cleaned. Luis was able to do it on date I…read morewanted and was very professional and prompt. The carpets look and smell fresh and I would definitely recommend him and will use him again.

Luis is amazing! He did an incredible job on my carpet. Will definitely be calling him again!!!…read more Highly recommended!

It was a pleasure doing business with Scott, Greg, and Juan! I consulted with Mr Scott about the…read morematerials I wanted, and he graciously allowed me to take a few samples home so that I could see them in the area I wanted to renovate. I returned with the samples and we went over the numbers for an estimate. For the excellent quality of the hardwood flooring I chose, I was very pleased with the price, which included installation. Due to unforeseen problems with damage under the floor, I kept in touch with Mr Greg to let the team know that repairs needed to be made before the flooring was installed. He was patient and understanding, and he assured me that whenever I was ready to have the job done, just call and they'll schedule the installation. When I was finally able to call for the installation, I was promptly put on the schedule. Mr Juan did an amazing job! He was right on time for his 9am appointment, and I'm very impressed with his attention to detail. The frame around the marble of the fireplace came out beautifully, the new boards line up perfectly with the old wood flooring, and he masterfully avoided any damage to the very thin internet cable that goes through the floor. I can't recommend this company and their services enough!

The owner and my serviceman were awesome! From the day of the estimate to the repairs being…read morecompleted, everything ran very smoothly. The quality of workmanship, details, finished product, cleaning after work was complete, the kindness and manners were all so appreciated. I would definitely use Gaston Floors again and recommend to family and friends. Thank you! D Fleming

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

Neal and his team were here when they said they would be, were in and out, friendly but diligent,…read moreand beyond reasonable. It was easy to see they were regular people out to help regular people. No extra charges like when you use a big company. Would definitely use again and recommend!

I found a diamond!!!…read more Let me hold it to the light for you: do you see this side? Here's Neal who is highly skilled, yet also humble. Look at this side: He provides a chill vibe, while also being super responsive and punctual. Oh! Let me turn the treasure again; do you see an experienced and fine tradesman who is also excellent with customer service? And the final shine on this fine stone? Neal had the best quote in a competitive market. We did full replacement of carpets on one floor, (and 2 sets of stairs) and LVP on another floor. They finished in 3 days and left a perfect jewel in their wake. How lucky we are to have found just such a gem! Neal and his team were an absolute pleasure to work with, and I would absolutely hire them again.

My wife and I visited Toney's a couple of weekends ago based on the recommendation from folks that…read morelive within my community! The store itself is really not that big, they sell tile, wood flooring, and carpets. It is a Family own business with the sons Bryan wooo poorked. trying to find a carpet in the color that we were looking for as well as being a pet resistant stain style of carpet.

What an excellent job from Toney's. We shopped a lot of companies, and decided on them. The quality…read moreand craftsmanship was superb, and the job they did for my stairs was incredible. Would highly recommend to anyone needing their flooring done!

I have never been so pleased with a company that wanted to help me out. Bill and Nick were great to…read morework with. We had an issue that required prompt attention, and they accommodated my family during this time of need. The quality of work they provided was also exceptional. The crew was on time (actually early) and did a great job, not just the carpet but also cleaning up after themselves. Thanks again for excellent Customer Service, Quality materials, and Great Workmanship!! Patrick Morrow

This company use to have a great manager but then she unexplainably disappeared? The new manager…read moreNick was nice, but some things need to get better with this company. So everything was paid for, and the appointment was made to install the carpet. Supposedly " " they showed up, but couldn't install. They said they couldn't install because they didn't have any room to cut the carpet. They couldn't use their power tools because we didn't have electricity set up yet. They couldn't cut the carpet because the garage had building things in it and we did not have a driveway yet. This is the kicker..... no appointment was made, and they broke into the back of the house and installed the carpet without anyone knowing. NOTHING HAS CHANGED from the time that they supposedly showed up. Power tools??? You don't need power tools to install carpet. You have your tracks and you have your carpet that you have to cut and put down. Honestly, I should have made a police report. What company breaks into your house and does this?!?! As far as the quality that is to be seen... as I said, in the beginning, this company needs to be ran more efficient. I am still confused on how an appointment was made and they couldn't do their job yet broke into the house on a no appointment made day and did it when nothing has changed?!? I would rethink your choices and do some homework before you decide on this company.

These folks do a very good job. Their prices are very fair and competitive. Most importantly,…read morethey are good and hard working folks.

Paula and Neal do fantastic work. They have made several custom rugs for me and I am always…read morepleased. They are super easy to work with and very reasonably priced. I highly recommend them!

We bought carpet from 50 floor because the commercial says they do the heavy lifting. I have a…read morebedroom with an armoire that separates into two pieces, a dresser with a mirror that comes off and a sleigh bed with a Tempur-pedic mattress. The bed has to be taken apart after the mattress comes off. two men who looked not big enough to move furniture took one look at it and said they would put sliders on it to move it. I told him the plastic sliders,that look like they have been sliding things on concrete., Would damage my wood floors. I had a straight shot into the bathroom for them to put furniture and it was plenty big enough for it. I asked if they had anything to put over the tile so they would not damage it and they said no. I asked if they had anything to put on top of the hardwood floor to put furniture and they said no. They eventually told me they do not move furniture. 50Floor does NOT not do the heavy lifting. We spent the day moving things out of the bedroom and out of the closet and taking everything off of the furniture as well as removing a TV set from the armoire. I rearranged furniture in my great room to make it easy to do this work. What a waste of time. Oh, and they assured us they would not charge us a restocking fee. They should've paid me a fee for my trouble.

Excellent customer service thru the entire process. The installers were friendly, and very…read moreprofessional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.

Had them install a wood floor. First they installed the…read morewrong shade. Didn't complain about that and just refinished the older section to match the new one. The job didn't get done in one day because they didn't order enough material plus forgot the separator. So they left my unfinished floor with full adhesive. Of course it dried up. They came back a week later after I called them several times. The dried up adhesive was not scraped off before installing the remainder planks so now some parts of the floor sounds hollow! Some are squeaking. I emailed but all I got was "yes sir" and "I am requesting a work order". All these time without any update. It is now a month since they installed the floor and still have not heard from them. I am having the floor repaired by professionals and sue this company. I don't know how business can get away with things like this.

Had Greg come over to give us an estimate. He was one of several who we had come over and he was…read more*by far* the most thorough. We purchased our flooring and T bars through Lumber Liquidators and The Flooring Pros got it all installed in one day! They are certainly not the cheapest, but the quality of work was worth it. I can't imagine we'll have any problems with our flooring for its lifetime. A+ to Greg and The Flooring Pros!