I originally used Mint Hill Carpets for my kitchen floor. I was so impressed with my floor and…read moreservice that I started recommending them to everyone. When I got ready to do my bathroom floor (which he measured when he did my kitchen), I stopped by the store, picked up samples, however, I received a call saying that floor was no longer available. I was told that new samples would be in soon. I did receive a call that the samples were in. I stopped by picked up samples, picked out my floor, stopped by the store with my selection, asked if I needed to leave a deposit - was told no since I was a previous customer. I was told it would be about six weeks before he could get to my floor. I waited six weeks to call, when I called I had to leave a message. The call was returned and I was told it would be the middle of November, another six weeks. I posted a note on Mint Hill Carpets Facebook - his reply was I'm sorry I could not get you on my schedule. This company wasted over 2 months or more of my time. I now have to start over looking at floors again. I was so upset with this company. Based on a conversation I heard while in the store, it appears I got ditched for a larger church job. That is not the way you do business. That was my recent experience.

This small business has a long history in Mint Hill. Family owned, passed from father to son, with…read moremeticulous workmanship. We've used other flooring companies in the past, but chose Brad Tart to install our wood floors. We've now replaced all the carpet and flooring in our home and wouldn't use anyone else. Brad is very particular and takes great pride in his work. He is honest, dependable, and just the nicest person to work with! You won't be disappointed !

I had a rug that needed cutting, bonded and cleaned. They drove down to SC to pick up and again to…read moredeliver. It looks beautiful! They did a great job! It was a thick silk/wool and Zakar bonded by hand. The price was very fair. I highly recommend them!

Its always a gamble buying a rug online, even though, i had a pretty good idea of what I wanted…read more However, I have to say that the customer service went beyond what is normal. I had an instant response to a rug I inquired about. Not only that, but they organized for me to have a facetime call so I could see the rug as I was unsure about how the color would look. These guys were super nice, they rolled a number of rugs out as i was talking to them, and honored the price of a similar rug I was looking at. They sent the rug out that same day and it arrived promptly and looks amazing. 10 stars for this business wouldn't hesitate to buy again. Its hard to survive as a small business these days but I feel that its important to recognize those who embrace customer service, responsiveness and easy of communication making it like a friendly local business. Thank you magic rugs

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

Carolina Wood Floors to the rescue! I've been needing to get rid of that nasty carpet in my house…read morefor many years. My problem you ask? I have a slab so no real hardwoods for me, but coming to a agreement between me and the Mrs. We have been to so many places looked at so many different looks. If we found something the prices were either so high or I really didn't like the quality of the material. So after a good ol Yelp search this place popped up. I'm so glad that we have found this nice local gem. Seriously me and the Mrs. came in and found something we both loved in 5 minutes. They have quite the selection Hardwoods, Vinyl Planking, Engineered, Tile you name it! and let's not forget the important part budget. The prices are good but great for the quality of the material. The Vinyl Planking we chose is equivalent quality to the premium Pergo at the big box stores but more expensive there than what you can find here. It's a family run business and the employees are knowledgeable. They were very helpful and made sure I didn't order more flooring than I needed. I was thinking I needed to order an extra 10% for extra cuts and screw ups since I put the floors down myself. The saleswoman said I was going to end up with too much extra and even another 7% was too much, and..... She was right. But it's nice to know I have an extra few boxes laying around in case I need it. Overall I was more satisfied and oh yes I do tell my friends who ask where I bought these floors. I also pop it up on my phone and literally show them where it is on the map so they don't forget. Of you need floors check it out!

Excellent experience with Carolina Wood Flooring. Yuriy was recommended for installation and he and…read morehis crew took great care of us. Kronos Swiss laminate was installed on two floors of our home and every detail was addressed by the men. They were also friendly and very clean as they worked. I had to work from home during the process and it was seamless. Highly recommended.

Good costumer service, good furniture and good prices. Ask for Raul he's very kind and generous.read more

After recently moving in to a new home I was in search of a company to install window treatments…read more After searching I wasn't happy with what I was finding, but luckily a neighbor of mine had ordered from A Shade Above so I made a call immediately. From my initial call, to my consultation with Brandy, to the installation, everything went so smooth. Brandy was so sweet and the price seemed appropriate and timing was on target, just as she said. My Installer was very friendly and was finished within an hour, which surprised me. Overall, if you are looking for window treatments definitely recommend you give A Shade Above a call, and ask for Brandy!

Our automated woven shades were installed about 3 weeks after they were ordered. They fit…read moreperfectly. The installer Vasileios did a great job with the installation and set up of the hub. Very satisfied!

I have purchased several mattress over the year's with Mattress Warehouse, all from the previous…read moreowners- who I loved! I was so pleased that the new ownership is just as great as Doug was! I want to thank Cindy for her work with me on replacing my old mattress I got from Doug. She honored the warranty and helped me in getting a discount on a new mattress even though they don't carry that brand anymore. She was so polite and helpful, she even responded to emails within minutes on a Sunday morning! I purchased my new mattress from Jason at the UNCC location, he was so much help! He took time to explain the showroom layout and gave me time to look. He came back and was very helpful answering some of my questions and giving honest recommendations. I appreciate the no pressure environment, his knowledge of the product and his help after the sale. Besides having the best prices of any mattress store I've seen, they have good products and make you feel good about what you're buying. He set up my free delivery and I was done with paperwork in minutes. I would encourage anyone looking for a new mattress to visit Jason at UNCC location-- prices are the best I've seen and he made the buying experience so easy. Thanks again!

We have exchanged our mattress every 3 to 6 months yes it does cost me 100 bucks but I'm not…read moresleeping on a piece of cramp after I paid $4000 for. They only replaced the boxspring if you highly demand it sometimes that is the problem. Sometimes it ain't. Here's a picture of our. If you're looking for customer service number call this number 301-941-3778 this is at corporate office and ask for Rebekah

First, forget the name and just go look at the furniture. Then forget the fact that it's not a…read moreshowroom showing you how they think you should set up your furniture and spend some time hunting for quality items. I bought 2 pieces right before Christmas and they were just delivered today (A little over 3 weeks time - I opted for them to hold one piece in their warehouse while the new piece I ordered was shipped since there is a charge for delivery. When it arrived a week ago I delayed delivery to accommodate my schedule). The piece I purchased in their shop and had slight damage, which is not noticeable and which they touched up. It retails for approximately 5 times what I paid for it based on my web searches. The other piece, which I ordered new, I also got an exceptional price on over retail. I easily saved more than a few thousand dollars on these pieces combined. When the delivery truck arrived, the men made it very clear to me up-front that my new footboard was damaged slightly in shipping and that they would set the bed up immediately but have already ordered the replacement piece, which they'd bring back and swap out when the replacement arrived. They also showed me exactly the damage (a smallish gash) during set-up so I knew what they had noticed and were addressing. The deliverymen spent a long time here, much of it carefully hauling in a huge desk in a way that wouldn't touch my floors and walls. The pieces I purchased were both big, heavy and solidly built so they take more effort to bring in carefully than lighter, cheaply made and/or assembly-required furniture. It is raining and muddy out so they (without my asking) brought in furniture pads and lined the entire trail to bring in the furniture so they wouldn't track anything over my floors. They also made sure my furniture never touched the ground outside. Unfortunately my bed doesn't exactly fit my already existing mattress/base without some tweaking, though they believed it would. They did not have the tools to tweak it, but one of the deliverymen made it very clear that while they were late for their next delivery he'd be back here after that with what he needed to make sure my bed was completely set up by tonight, and to bring a piece of my desk that had gone missing. All of it proactively, without me bringing any of it up. The long and the short of it is this - If you don't need to see things in a shiny showroom setting, you have an open mind about what you may find in stock or may have to order, and you're willing to spend time searching their store and imagining the pieces they do have properly set up in your home then this is an excellent place to get a phenomenal deal. They have, from the moment I first saw the piece I wanted, to the email barrage back and forth with my questions on ordering the piece they didn't have, to delivering all of it - been not only accommodating and polite, but have gone out of their way to make sure any 'issues' were addressed up-front by them rather than me having to ask. When you add all that to the thousands of dollars saved on very high quality furniture this is an excellent place to shop. Think high-end showroom furniture at almost IKEA-like prices with excellent service from beginning to end. I still need to hunt down a few smaller items and accent pieces but based on this experience I know exactly where I will buy them. Keep in mind all sales are final and there are no refunds so make very sure of what you are getting before you buy it, and make sure you know what the 'damage' is if it is in the store. Also remember delivery is extra, or you can pick up. All of this is displayed visibly at their front desk so nothing is 'hidden' in their policies. Frankly the cost of delivery was FAR outweighed by the phenomenal service of their deliverymen (ask for Joe - his customer service on deliveries is AMAZING), who proactively handled everything that happened (from soggy weather to uncooperative pieces to a small missing part) I did finally post some pics (of my purchases and a couple other finds), but because of the nature of the place nothing is guaranteed to be there.

Very helpful staff. We haven't purchased anything yet. We just obtained quotes on furniture we are…read moreinterested in perhaps purchasing.