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Master Services

4.7 (114 reviews)
Closed 9:00 am - 5:00 pm

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Services - Master Services

Carpet cleaning

Carpet installation

Carpet removal

16 More Services

Carpet repair

Carpet restoration

Drywall installation or replacement

Drywall repair

Exterior painting

Interior painting

Paint removal

Restuccoing

Rug cleaning

Stucco repair

Upholstery cleaning

Wall patching

Wall finish repair

Wall finish installation or replacement

Wall texturing

Wallpaper removal

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Recommended Reviews - Master Services

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Reviews With Photos

Pulled from the carpet AFTER his "professional" cleaning. There were multiple tanks of this.
Paul P.

Changing to one star. I was able to go and see the results and the carpet looks awful. Running a handheld home cleaner over it got out multiple tanks of black, opaque liquid, and Luis just said his job was to come out not ensure the carpets are clean. I understand that there will be some dirt etc. left with the pad and all, but multiple tanks of this from a household cleaner is unacceptable, and he just says the job was done correctly and that's it. Floors actually look much worse than before he came.

Our stairs after the cleaning
Julie P.

If you are looking for any carpet cleaners, do not hesitate to hire Luis! I will call him again and again for cleaning services now that we have used him. I priced out a few cleaners prior to choosing and Luis was on the reasonable side, in fact one of the cheaper estimates I received. He was definitely worth more than the price! Honeslty, from scheduling to service, everything was a breeze. We scheduled and communicated via text, which I enjoyed. Luis was also able to reschedule me after my daughter got sick in the middle of the night and it wasn't a hassle. That in and of itself was worth gold to me! On the day of, he came in, walked through and explained everything he was going to do, as well as how long it would take and then got to work. He was efficient (3 rooms, hallway and stairs) with his work, and was done in under 2 hours. The carpets looked amazing and the house smelled good. Way better than that chemically smell some cleaners have. Luis also left shoe covers in case we needed to go upstairs before the carpets dried. The whole experience was professional, curteous, and my carpets look amazing!

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9 days ago

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25 days ago

Luis is amazing! He did an incredible job on my carpet. Will definitely be calling him again!!! Highly recommended!

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5 years ago

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1 year ago

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Luis P.

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1 year ago

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3 years ago

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Luis P.

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3 years ago

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7 years ago

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2 years ago

Prompt service and accommodated my schedule. I would recommend them and would use them again.

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2 years ago

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Luis P.

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2 years ago

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Luis P.

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3 years ago

Master services did a great job carpet cleaning. I just sent a note to use them again! Highly recommend

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4 years ago

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5 years ago

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3 years ago

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Luis P.

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5 years ago

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Luis P.

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5 years ago

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Luis P.

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6 years ago

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6 years ago

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Luis P.

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6 years ago

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6 years ago

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4 years ago

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Luis P.

Thank you Chris I’ll see you guys next time.

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4 years ago

My scheduled appointment was missed. No courtesy call given & my inquiries were ignored. Very unprofessional & unreliable

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Luis P.

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4 years ago

Great service! Luis was very professional, quick, and efficient. Definitely recommend him for carpet cleaning!

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5 years ago

Once again, Luis did a phenomenal job on our carpets! We will continue to use him.

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Luis P.

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4 years ago

Great job! Great price! The carpet looks and smells fabulous. I plan on using Luis in the future for other flooring needs. Thanks Luis

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Luis P.

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7 years ago

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3 years ago

Communicative, responsive, timely and efficient! I would HIGHLY recommend Master Services!

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Luis P.

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6 years ago

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5 years ago

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Luis P.

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4 years ago

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4 years ago

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7 years ago

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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8 years ago

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6 years ago

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12 years ago

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Ask the Community - Master Services

Do you repair carpet that a dog has torn up?

Yes

Do you service york county?

Yes we do

Can you clean couches?

Hi Donna! No I’m sorry we aren’t doing upholstery at the moment.

View All 5 Questions

Review Highlights - Master Services

Luis and his team were wonderful and provided very professional, efficient carpet cleaning and carpet repair services.

Mentioned in 81 reviews

Read more highlights

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Carpet Discount Warehouse - Stanton Carpet
Style: Ambrose
Color: Maple

Carpet Discount Warehouse

(18 reviews)

It was time to stop trying to clean the carpet in our upstairs bedrooms and finally replace it,…read moreeven though we didn't want to spend the money. I spent a lot of time looking at the massive selection at Carpet Discount Warehouse and finally chose one that I thought would be perfect. Got an amazing price on the carpet, and they booked the installation right away. The crew rolled in and out of my house in no time, moved all the furniture, cleared away all the mess and left me with 2 gorgeous rooms of carpet. Went back and found a jute remnant and had them make me a runner from it, just the size I needed. Great products, terrific prices, great service and expert installation. Couldn't be happier with Carpet Discount Warehouse!

Happy with our tv room's new beige nylon Phenix/Griffith Park Cottage plush carpet with 8 1/2…read more spillguard pad. Our total costs were $1,332. If you have a similar sized room, here is the breakdown. We paid $2.60 a sq foot for what appears durable, attractive nylon carpet, and this seems less per square foot than similar carpet at a big box store. The actual size of our tv room is about 16 feet by 16 feet, (256 square feet), but the sales person upsized the square footage to 300 square feet for the job, making sure that we had enough carpet. (We've got plenty left over and put it in our garage work area) Our costs for this room is $1,332 total with $171 going to the installers and $1,161.53 going to Carpet Discount Warehouse. We saved money by moving furniture ourselves, and we could have saved more money by picking a cheaper carpet, but the nylon carpets are durable for high traffic areas and kids. If you are trying to figure out your own costs, this our breakdown: To Carpet Warehouse--300 square feet x $2.60 for carpet=$780, + 300 sq feet x .80 for new carpet padding=$240,+ Warranty of Installation $15(note, this doesn't come with any paperwork---not sure what it covers),+ Disposal of carpet 300x.08= $24 and Disposal of pad 300x.08= $24 for a subtotal of $1,083 and add tax 7.25% for $1,161.53. The labor was reasonable- $135 base fee plus 300 square feet x .06=$18 for taking up carpet and .06x300=$18 to take up pad---Total $171 labor for installation, and we paid this directly to the installers who professionally got the job done in less than an hour. There are some nice affordable carpet remnant deals in the back of the Carpet Discount Warehouse, and one can also get remnants made into area rugs. We would get carpet here again.

Gaston Floor - Half way through!

Gaston Floor

(8 reviews)

It was a pleasure doing business with Scott, Greg, and Juan! I consulted with Mr Scott about the…read morematerials I wanted, and he graciously allowed me to take a few samples home so that I could see them in the area I wanted to renovate. I returned with the samples and we went over the numbers for an estimate. For the excellent quality of the hardwood flooring I chose, I was very pleased with the price, which included installation. Due to unforeseen problems with damage under the floor, I kept in touch with Mr Greg to let the team know that repairs needed to be made before the flooring was installed. He was patient and understanding, and he assured me that whenever I was ready to have the job done, just call and they'll schedule the installation. When I was finally able to call for the installation, I was promptly put on the schedule. Mr Juan did an amazing job! He was right on time for his 9am appointment, and I'm very impressed with his attention to detail. The frame around the marble of the fireplace came out beautifully, the new boards line up perfectly with the old wood flooring, and he masterfully avoided any damage to the very thin internet cable that goes through the floor. I can't recommend this company and their services enough!

The owner and my serviceman were awesome! From the day of the estimate to the repairs being…read morecompleted, everything ran very smoothly. The quality of workmanship, details, finished product, cleaning after work was complete, the kindness and manners were all so appreciated. I would definitely use Gaston Floors again and recommend to family and friends. Thank you! D Fleming

Carpet to Go Flooring Charlotte - Our Holiday Sale is here, the perfect time to get new floors with FREE installation!

Carpet to Go Flooring Charlotte

(20 reviews)

Eastland

I have never been so pleased with a company that wanted to help me out. Bill and Nick were great to…read morework with. We had an issue that required prompt attention, and they accommodated my family during this time of need. The quality of work they provided was also exceptional. The crew was on time (actually early) and did a great job, not just the carpet but also cleaning up after themselves. Thanks again for excellent Customer Service, Quality materials, and Great Workmanship!! Patrick Morrow

This company use to have a great manager but then she unexplainably disappeared? The new manager…read moreNick was nice, but some things need to get better with this company. So everything was paid for, and the appointment was made to install the carpet. Supposedly " " they showed up, but couldn't install. They said they couldn't install because they didn't have any room to cut the carpet. They couldn't use their power tools because we didn't have electricity set up yet. They couldn't cut the carpet because the garage had building things in it and we did not have a driveway yet. This is the kicker..... no appointment was made, and they broke into the back of the house and installed the carpet without anyone knowing. NOTHING HAS CHANGED from the time that they supposedly showed up. Power tools??? You don't need power tools to install carpet. You have your tracks and you have your carpet that you have to cut and put down. Honestly, I should have made a police report. What company breaks into your house and does this?!?! As far as the quality that is to be seen... as I said, in the beginning, this company needs to be ran more efficient. I am still confused on how an appointment was made and they couldn't do their job yet broke into the house on a no appointment made day and did it when nothing has changed?!? I would rethink your choices and do some homework before you decide on this company.

Floor Coverings International

Floor Coverings International

(3 reviews)

We bought carpet from 50 floor because the commercial says they do the heavy lifting. I have a…read morebedroom with an armoire that separates into two pieces, a dresser with a mirror that comes off and a sleigh bed with a Tempur-pedic mattress. The bed has to be taken apart after the mattress comes off. two men who looked not big enough to move furniture took one look at it and said they would put sliders on it to move it. I told him the plastic sliders,that look like they have been sliding things on concrete., Would damage my wood floors. I had a straight shot into the bathroom for them to put furniture and it was plenty big enough for it. I asked if they had anything to put over the tile so they would not damage it and they said no. I asked if they had anything to put on top of the hardwood floor to put furniture and they said no. They eventually told me they do not move furniture. 50Floor does NOT not do the heavy lifting. We spent the day moving things out of the bedroom and out of the closet and taking everything off of the furniture as well as removing a TV set from the armoire. I rearranged furniture in my great room to make it easy to do this work. What a waste of time. Oh, and they assured us they would not charge us a restocking fee. They should've paid me a fee for my trouble.

Excellent customer service thru the entire process. The installers were friendly, and very…read moreprofessional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.

Master Services - carpet_cleaning - Updated May 2026

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