I have hired Mike and his crew consistently since 2011 for both personal and professional jobs. As a real estate broker, I am cautious about the referrals that I give to my clients since my reputation is tied in with them if things don't meet their expectations. My clients have been impressed at how their carpets look when he's finished. I've had clients hire other carpet cleaners but many left stains or the carpets didn't appear to have been cleaned at all. I just had him out to my home to clean again today and the carpets look like brand new once again. The stains are gone and the carpet looks like it was just rolled into place. Someone who knows what they're doing and delivers these kinds of results consistently is definitely worth every penny. read more

If I could give him one star, I would. He changed my appointment 3 times and then showed up one and a half hours late. He said he didn't want to clean my carpet because it was "too old". I ran him off my property. He can't manage a businesss. read more

As we prepared to sell our home in Indian Trail, we consulted with Mike about replacing our 2nd-floor carpeting. Not only did he provide us with an excellent carpet retailer and offered professional advice in preparing for that process, but he also volunteered to coordinate the entire work necessary to prepare our home for sale: carpet removal, subflooring work, carpet installation, painting, window repair and cleaning, trash removal, and detailed cleaning. His dedication, energy, attention to detail, cost consciousness, and frequent communications played a huge role in getting offers within 24 hours of hitting the MLS. We highly recommend Mike!! read more

The owner Mike was so fantastic. We had major stains on our carpets from our dogs. When we called him, he was very informative, and he provided excellent service!!! We could not be happier with the service, we will definitely be using him again and he is highly recommended!!!!!! read more

Yelp reviews led me to Mike The Carpet Guy after a recommended referral from a friend left me hanging. I am so happy I went with Mike. I moved out of my place in N Charlotte and was getting it ready for renters. The carpet was decently worn and there were a few bad spots here and there. To be honest I thought that the carpet might need to be replaced. I gotta say, the carpets look good as new. I really can't believe it. All the reviewers were right. Mike obviously takes a lot of pride in his job and I can't be happier. Also, Mike worked around my hectic schedule which was really nice. I would highly recommend and use again in the future. read more

Selling my home and hired them to clean my entire house carpet. They did amazing work and were super nice. Definitely recommend. They use a truck mounted system which is the highest quality and the main reason I went with them over others. read more

If i could give a no stars i would . Extremely unprofessional, left our bathroom dirty with pee stains , over priced for a horrible job . We were not even allowed to look at the finsh worl before we paid him . He is never on time . I've never experienced such bad services . He promised to fix our floors and came 35 min late then drove off once I sent him a message on how unprofessional he was . Such a rip off , and we are getting a lawyer , he stole 1500 from my family and refused to even come out and stick to his word on fixing his horrible job . The next day he sent me a long text message threatening us . read more

Just had The Carpet Guy come clean our carpet throughout the house and he did a really good job.

I just had my carpets cleaned again and Mike is fair and amazing as usual. He was able to come in last minute for a cleaning and professional and did a great job making my old carpets look fresh again. I had to peel my son off the carpets he was so amazed at how great they felt. Thanks again for your your reliable service and your my carpet guy for life read more

He did a great job. Please insist on a price quote before he does the work. We didn't and, while pleased with the work, we were sticker shocked by how expensive it was. Had the same work done by a larger local firm 4 months ago for about half the carpet guys price. read more

I have had several carpet cleaning companies try to take the smell of my carpet. As a pet owner it's been a nightmare trying to maintain the carpet clean. Our dog has accidents often. I called and mike the owner came to rescue. He was very professional and very friendly. As a company owner customer service is my number 1 priority. We are very pleased with results and will definitely be using these guys again. I give it 5 stats. Price was very reasonable and very good service. read more

I have a black lab that loves to lounge all over my couch and carpet, so I needed some extra TLC to get rid of the smell and stains! Mike, the owner, has been in the business for a long time and took the time to find out the cause of the stains, special treatment to get rid of them and took extra care of my expensive couch. I rely on him for my carpet cleaning needs repeatedly and would refer him to family, friends and other yelpers! read more

Once again our carpets are clean! We've used The Carpet Guy several times and I continue to recommend him for the big jobs. We recently lost our oldest four legged baby and during his last few years he had destroyed our carpet and couch. We hired Mike and his crew to come clean, sanitize and deodorize and it's like new! He always does a great job, takes his time and you can tell the difference! You won't be sorry for calling them!! read more

I LOVE THE CARPET GUY!!! I continue to use him and my carpet looks amazing as always and my house smells so clean. He is so easy to work with and is flexible around our crazy schedule. Thanks again for the continued great work Mike!!! read more

Mike cleaned our couches, some area rugs and our tile and grout in the kitchen. He gave me great prices and did a very thorough job! I was very pleased. The couches look brand new and I finally know what color my kitchen floor really is! Highly recommend! read more

I hired Mike recently and he did an amazing job. I had a small dog whose life's work was to destroy our carpets. She achieved great success. I had given up on the carpets and planned to replace them. I had them cleaned a few years ago and was disappointed in the result. Mike was highly recommended by a realtor friend so I gave him a last resort call. To say I was pleased with the outcome would be an understatement. On a personal note, my wife mentioned she had lost an expensive earring in the carpet. Mike searched the area on hands and knees without success. He then afterwards went through the waste water at his location and found the earring there. Great job and professional / nice guy. Wish he did plumbing. read more