Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job, the carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams read more

I've enlisted Alex's services twice--once to clean my couches and once to clean our carpets. He's approachable and thorough. I plan to use his services again in the future. Thank you! read more

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new. He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs! read more

CarpetsPlus - The disaster before (and the culprits) - Carpet Cleaning Near Me - Charlotte, North Carolina

See all

Alex with CarpetsPlus cleaned all of the cushions on my outdoor furniture which were DIRTY! He did a great job, was personable, and very fair price wise. I will call CarpetsPlus again! read more

We have had mixed success when it comes to finding people to do things around our house - repairs, painting, etc., so while you can find great reviews about a company, that doesn't mean you will always get great success. I searched reviews, got a couple quotes, and ultimately went with CarpetsPlus for a cleaning of our carpets. Alex was very responsive, and it was easy to schedule the appointment. Alex arrived on time and we did a walk through of the area. He set our expectations that he would get our carpets looking better, but not 100% clean with the pet stains we had, and the fact that we had not had our carpets professionally cleaned. While we know we need to replace our carpets, we could only have them cleaned at this time. After 2.5 hours later, Alex was done, and we did another walk through. I was highly impressed with the way things looked. After things dried, the stains were still there (as we expected), but they do not stand out and scream at you like before. Instead, you have to be looking for them. The other areas of the carpet look very clean and I am very impressed with how they look right now. We will definitely do this more regularly as suggested and will not hesitate to book Alex next time. Thanks for the great job and making our carpets look nice as they can be for what they are. Highly recommend! read more

CarpetsPlus - Both left are the before pictures and both right are after the cleaning. Great job! - Carpet Cleaning Near Me - Charlotte, North Carolina

We needed our son's carpet cleaned right away, after our dog spent the night with him and had diarrhea all over two rooms - Our son had company coming over the weekend, and needed the smell and stains removed pronto. Carpets Plus was able to come at 4:00 that same day. They were finished by 6 pm. Our son told us that Alex was great to work with and he was thrilled with the results. Since our dog was the one who had made the mess, we paid for the service. But I'll have to say that, at first, I didn't want to hire CarpetsPlus because I thought their price was too high. But once they were able to offer us a senior discount, the price seemed more reasonable, and we gladly hired them. They'll never no how much we - and our son - appreciated their willingness to come on the same-day. read more

We have used Alex and Carpets Plus two times and both experiences have been absolutely wonderful. Our carpets were in pretty bad shape due to our elderly dog and our 3 year old granddaughter. He has brought the carpet, area rugs and my favorite chair back to life. His prices are very reasonable, his communication is excellent and he is very professional and you can tell he cares about providing quality service. I would recommend him to anyone and will only be using him in the future. Thank you Alex! read more

After fostering a pup. I need to get my carpet clean. She did a number to my carpet all around the house.. At first, I used a "gifted" carpet cleaner thru Groupon. But I hated it. Sooo I went on yelp. I requested a quote with Carpets Plus. And he promptly reply. The conversation was easy.. and the time requested was available. He arrived on time. Made a couple of suggestion to help fix what the previous cleaner failed to do.. Pre treated some of the spots that needed a lot of TLC.. He came with his own truck. So I didn't see him dumping the dirty water in the parking lot like the previous cleaner did. Cleaned up after himself and left out quietly. Carpet look great and dry quickly. And left NO moldy smell. Will definitely get him again when I need cleaning since I'm forever fostering dogs. read more

Alex with Carpets Plus demonstrated first class customer service from start to finish, as he did a tremendous job of managing expectations right out of the gate (our carpets are 20+ years old), and then proceeded to overdeliver on these expectations, as our carpets look incredible, and he has actually caused us to stick with our current carpets rather than buy new carpeting (yes, the job he did was that good!). On top of that, he was very personable and professional and he is also very dog friendly, and I highly recommend him to anyone looking for exceptional carpet cleaning at a fair and reasonable price. read more

There was hope after all for our carpet! Alex did a wonderful job with the carpet cleaning service. Our pet was sick for a week and destroyed our carpet upstairs, and Alex was able to give us our carpet again...clean, fresh, and spot free! He was on time and the service only took about an hour. The price was definitely appropriate. Highly recommended and will definitely hire again for carpet cleaning in the future. read more

See all

Alex (owner) was GREAT! Good communication, on time, professional and excellent results!!!

Great work with the least interference in my life and work. Carpets were lovely. His work was quick and efficient.

Very pleased with the job Alex did on cleaning my house carpet before we move in. He did a walk thru and ask relevant questions to determine the type of cleaning to be performed and areas needing special attention. Very thorough and professional. read more

We just had Alex back for the second time, this time to clean our kitchen floors as well as the living room furniture. He did a FANTASTIC job! I could not be more pleased with how the floors turned out, and he also offered to stay a little longer to seal the grout to keep it cleaner longer. We have a steam mop and all of kinds of cleaning gadgets, but the work Alex does is beyond what we could ever do ourselves. I highly recommend Carpets Plus! read more

CarpetsPlus - Clean floors - Carpet Cleaning Near Me - Charlotte, North Carolina

CarpetPlus did a great job with my house! They were able to get 6 month old-year old stains out! Incredible job, definitely recommend.

Awesome experience. Alex was on very responsive with the quote. The day before, he contacted me to make sure the appointment didn't need to be rescheduled or if there were any questions. He showed up on time and explained what he needed to do. He answered all of my questions and got straight to work. Work was great. He lifted all of the trouble spots I had concerns about and gave me guidance on using the carpet after he left. I would highly recommend this company. read more

Alex cleaned the carpets of our new home, and we were more than pleased! He was very prompt, professional, and courteous, taking the time to explain the condition and wear of our carpeting. Overall, the process was easy from start to finish, inexpensive, and our carpets look and smell great! read more

Alex at CarpetsPlus was really quick responding to my emails. He came on time to our appointment and my carpet was very cleaned when he left. He also was very nice. I would highly recommend Alex! read more

Alex did a fantastic job cleaning our carpets! We had dark brown stain from painting our banister on the carpet. My husband and I were confident that we were going to have to replace the hallway carpet, but Alex got the entire stain out of the carpet and they look as good as new!! I highly recommend using CarpetsPlus. read more

Alex cleaned the carpets in my new home yesterday. I scheduled this several weeks ago . He texted the day before to confirm and arrived promptly. He did a very good job. I will definitely use him again. read more

I selected CarpetsPlus based on reading reviews of several companies, and I am glad I did. Alex did an excellent job! I had him come in to clean the carpet before we moved into our new house. The date changed a couple of times, and he showed great flexibility and patience in working with our schedule. He arrived right on time, was very professional, and did an excellent job. I would use him again without hesitation. They also offer mobile car interior cleaning, so next time I have a need for that I will consider calling CarpetsPlus. read more

Alex was professional and prompt. My carpet was filthy. Urine stains from our puppy. Juice stains from children. Mud, grass, you name it. My carpet looks brand spanking new now! I can't believe it. Please give this company an opportunity to service your carpet. He will not disappoint. read more

I would highly recommend this business. Pleased to have Alex back out to clean hardwoods next week.

Alex was very friendly and helpful. Excellent communication with fast responses. He showed up on time as promised, and worked very quickly. Some stains didn't come up fully though through no fault of his at all, they had just been in for too long, but the rest of the carpet was a great improvement. Mid of range for pricing compared to others I got quotes from, but the service and professionalism are well worth the little extra compared to cheaper options. Definitely will call him again if I need anymore work and would highly recommend him to others as well. read more

I couldn't be happier with CarpetsPlus, This was the best job anybody has ever done on my carpet and he is very reasonable also. If you are looking for a carpet cleaner there is no need to look further. Very impressed! read more

I'm SOOO PLEASED! My carpet is only 2.5 years old, but with 2 dogs & a 14 year old, I decided it was time to clean them. I didn't realize what my carpets used to look like when they were new, but MAN!! They look new again now!! read more

Outstanding job completed by Alex. Alex made sure the work completed in my home was beyond exceptional. My carpet was in desperate need of a good cleaning and I received just that by using CarpetPlus Charlotte. Alex replied to Yelp review requesting a quote within an hour and availability was prompt. After carpet was cleaned Alex left tips on how to maintain his work so that you receive longevity of his work. I will definitely recommend CarpetsPlus Charlotte to friends, co-workers and family. I'll be hiring him again to clean all my rooms in the future! read more

Excellent job. My carpets are over 10 years old, honestly guessing that they're as old as the house we rent. So imagine all the stains, spots and speckles that an ancient carpet would have and now imagine them gone. Would definitely recommend carpetsplus to anyone in need of a good cleaning. Fast and courteous service. read more

Alex cleaned our oriental rugs, indoor / outdoor rugs, sofa and chair. he did a great job and they look nice and clean. He spent a lot of time on a very dirty sofa! We are very pleased. read more

I'm glad I found Alex and CarpetsPlus. He was very responsive to my inquiry and was able to set a convenient time for service just a few days later. He was prompt, friendly, and worked hard to get our well-worn carpeting looking respectable again. I plan to hire him a couple of times a year from now on. I feel confident in recommending him to any and all. Charlotte NC read more

I've used a few different companies in the past and it was always a "bait and switch" approach; they would quote me a figure and would turn out to be way off. Alex was different, stuck to his estimate and extremely professional. I have 5 kids and a dog so it's interesting to see how much life I can get out of my carpet. I was on the verge of replacing the carpet and Alex was able to help me extend the life a few more years with his help. I will be using him a few times a year! Highly recommend! read more

Alex was on time and did an outstanding job getting 20 year old carpet looking great. Highly recommended.

Alex is extremely professional, very dependable and extremely knowledgeable on his services and products!!! I actually found Alex and his company on Instagram. His rates by far beat out any large carpet servicing company and I cannot thank him enough!! read more

Definitely worth using. I found an ad Alex, the owner, had placed and sent him a note. We arranged for a time/date and he showed up ON TIME and charged what he promised it would be - no surprises. He asked if I had concerns, wanted me to look around before he left. He did a fabulous job both with cleaning and customer service. I've already recommended him to a neighbor. Try them out. read more