They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job,…read morethe carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

Alex was super responsive and totally crushed expectations on an emergency cleaning. He was polite,…read moreprofessional, and prompt. What more could you really ask for? I would recommend him to any one looking carpet cleaning or stain removal services!

From the owner: We are a Family owed and operated Business with a 14 plus years of experience in the industry,…read morehonesty, professionalism and going above and beyond in every job is what set us apart from the competition so we take pride on our work . We carry professional equipment to deliver a high quality cleaning for your carpets, couches, tile and grout services .

Bill and crew did a *double outstanding job* on my friend's townhome. Exhaustively thorough, they…read morewent through every room, cleaned every imaginable surface. Her home hasn't looked this good since it was new! Aside from doing a great job, Bill is a treasure to work with. He responds quickly, and is extremely courteous. It's hard to find people that care these days, and I couldn't recommend Bill and team high enough! 11 out of 10.

So glad I found Bill on yelp to clean my couch! I used the request a quote tool and Bill responded…read moreright away and was able to put me on the schedule very quickly. He provided a highly reasonable quote and exceeded my expectations. On the day of, he was prompt, friendly, and thorough. He did an excellent job. Highly recommend!!

I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

Very pleased with results of our carpet cleaning. Showed up…read moreas scheduled and very professional.

These guys were on time and very professional. They did a great job and I would use them again!read more

Serhii was quick to respond and book! His service was thorough and a job well done. We will…read moredefinitely be calling him again for our couch and carpet cleaning. Would recommend!

On time, professional and detailed. Serhii took time to review the sofa before cleaning, explained…read moreissues that could come up and communicated throughout the process. We are happy with the end result. Highly recommend.

I have hired Mike and his crew consistently since 2011 for both personal and professional jobs. As…read morea real estate broker, I am cautious about the referrals that I give to my clients since my reputation is tied in with them if things don't meet their expectations. My clients have been impressed at how their carpets look when he's finished. I've had clients hire other carpet cleaners but many left stains or the carpets didn't appear to have been cleaned at all. I just had him out to my home to clean again today and the carpets look like brand new once again. The stains are gone and the carpet looks like it was just rolled into place. Someone who knows what they're doing and delivers these kinds of results consistently is definitely worth every penny.

If I could give him one star, I would. He changed my appointment 3 times and then showed up one and…read morea half hours late. He said he didn't want to clean my carpet because it was "too old". I ran him off my property. He can't manage a businesss.