This is a great place to buy a lawn mower or tractor from. I got a great deal, and the family…read morefriendly atmosphere was wonderful.

Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

These guys are awesome! Extremely knowledgeable and helpful! I came in with an off the wall issue…read moreand these guys out their heads together and came up with a great solution. Thanks to all!

The store sold us defective flooring. Our installers confirmed it was defective, our contractor…read moreconfirmed it was defective and even someone at the LL store confirmed it as well. The edges crack when clicking together. However, the store refused to let us return for a full refund. Their policy is to charge a 25% restocking fee even though there was a manufacturing defect. Even in our case where everyone agreed it was defective the "regional manager" still refused to refund. So we are out 25% and the money it cost to pay our installers. They also had a customer service rep call us per their policy from overseas who had no idea about our case and also refused to refund our 25% fee. I'm assuming they plan to resell this defective product since we had to pay for "restocking" which seems criminal. I have never encountered a store with such a horrible policy and negligent upper management. We plan to sue them for the 25% they owe us because that is only fair.

Great sales and really great installation- would recommend and return!…read more Installation was one day for my whole house- I'm really happy with the way it turned out.

I recently had to buy an unknown amount of stain for my deck after my general contractor messed-up…read moreand did a horrible job. So I told the guys what the issue was, and explained what mistakes were made by the GC and how to fix it and do it right. I made several trips back-and-forth as I needed more stain (not knowing how much would be absorbed). Each and every time, the guys were professional, knowledgeable and helpful.

Staff was rude. I did go in on Christmas Eve day, but if they didn't want to work that day, they…read moreshould be closed. I'm quite a cheery person, but their snarky attitude was just too much. Management needs to be aware and either close the day before Christmas if that's what their attitude was about or talk to their staff about customer service. Other Sherwin-Williams stores have not had this level of customer service. The one good thing I can say about my interaction is that the employee who rang me up actually looked up the Contractor's name for a discount on the paint without me asking.

we had a great experience with Tommy at the Carpet & Rug superstore. Our floor looks great ! The…read moreguys who installed the floor did a great job. We wI'll definitely be back to get more work done in the future.

Tommy provided exceptional service! I had lots of questions, and he was extremely knowledgeable…read moreabout the various types of carpet that would work best. Very nice man with lot's of patience. I am enjoying my new carpet. Purchasing more flooring in the very near future and looking for Tommy to assist me for sure. Sharing with family and friends about the quality and care he and the install team provided. M Cren

My mother's old hutch really needed a facelift. It was dark and very dated looking for my taste…read more After googling several places, I decided to give Furniture Medic a call. Rick Carter was so helpful. He offered up suggestions about hardware and paint colors. He was very knowledgeable about different painting techniques. His prices were reasonable too. If you're looking to update furniture or need a repair, please give Rick at Furniture Medic a call.

I think my Google review is actually better…read more If I could leave a BIG FAT ZERO rating, I would. Not only has Sherwin-Williams quality gone down substantially over the years... but the customer service truly sucks! I've been in the remodeling business for over 15 years, my painters have notoriously used Promar 400, without any issues. So when I ordered that specific type of paint for my clients how would I have assumed there will be any issues?, I was shocked to see how watery and terrible it was!! 9 gallons later bought and paid for--I took it to my clients and imagine 4 coats later it took to get any of the color to even adhere to the white walls, they were attempting to paint!! The clients finally gave up and called the manager, Steve, who said bring in the paint and we will give you a refund. Since these are my clients, I drove 43 minutes back to your "friendly" neighborhood Sherwin Williams store on Cherry Road in Rock Hill...and brought in only 8 gallons for what was promised to be a Full Refund for my clients. Instead, I was told by Mr: PonyTail/Beard Man... "Sorry about your luck, you purchased the crappiest paint we have, so it is what it is." There was NO offer to exchange this "crappy" product nor even to meet me halfway towards a refund after I spent close to $400 on it! The Ponytail guy who was once nice enough to carry the paint to my car the day I spent $400 on those "crappy" products couldn't have been more of a jerk as I carried 8 paint gallons back to my car once again, Steve, his manager, refused to take any of the items back!! Truly, the customer service here-um...what customer service...absolutely sucks not to mention their products! What these morons don't get, is that customer service moment WAS NOT about THE ONE TRANSACTION! That moment was about the fact that these guys, one, wouldn't stand behind their products they sell, and two, didn't take the time to educate the consumer-that would be me- about what type of paint grade I should buy for my clients and why! How did I know the formula was now a watered down garbage-like paint labeled as Promar 400 or as the employee stated the "crappiest" grade of paint we sell!??? Because I am a business owner; I understand everything that is relative to my future business prospering is about relationship building and educating my consumer NOT about saving a few bucks. Perhaps Sherwin-Williams should get a clue and start offering a dose of customer service 101 because they are definitely deficient and are missing that! Are they not aware there's something called competition out there where we the consumers can choose to go other places and actually buy our paint somewhere else? Welcome to America!

I've used SW paint products most of my adult life. The Rock Hill store on Cherry has helped me as…read morewell as any other across the country has. Strongly recommend this store

Steve installed an Almetal vent in our previous home; having him install one in our new home was…read moreone of the first things we did when we moved in. It is more efficient, saves space and looks so much better than the bulky "tinfoil" one. I highly recommend Steve and the Almetal vent.

Steve Helms is top notch. Great job. Reasonable price. Fast service…read more Tim Roche