I am a Design professional in the Charlotte area. I visited Floor&Decor in Pineville this week…read morelooking for bath floor and wall tiles for a current project. This project required creative inexpensive options for an out-of-state installation. I asked an employee by the name of Selena for assistance on materials, pricing, and availability in other Floor&Decor locations. She was joined by Anfernee and they "tag-teamed" in assisting me with amazing customer service and a perfect outcome. It is refreshing to receive genuine service from young, friendly, willing employees....thank you! Floor&Decor will always be my first go-to!

My people went in, places and paid for an order. Told them I would be there within the hour. Having…read morearrived, I was told nobody even started the order and to wait 20 minutes. An hour later they still haven't started the order, yet customers coming and going who clearly paid for orders after me were pulled and filled. This isn't the 1st time. I would avoid this place at all cost. Management sucks and there's absolutely no accountability

I had a need for some specialized hardware to complete the repair on some furniture. I needed…read moredouble threaded bolts, washers and nuts that were a specific metric size. I went to Home Depot First & the guy was real nice but said he didn't have what I needed. I was a little surprised, but OK. He referred me to this ACE hardware. I got some great customer assistance from Phil. He is a super guy, well trained and knowledgeable and did a great job of putting all the parts and pieces together to match my needs. I was in and out in 15 minutes, easy breezy. Patty at the check out register was real nice too. She was telling me all about the specials they were going to have coming up for Halloween. This is Rock Hill, small town Carolina and it suits me just fine. Check this place out for more specialized needs. They have a huge parking lot in the strip center close to the Earth Fare. They are observing the COVID guidelines.

I highly recommend this, Ace Hardware! They were so kind, professional, and helpful! It's about to…read moreget really cold, and everywhere else was sold out of bedding for my dog's kennel. It did not even occur to me to check Ace Hardware. But, I was in luck! They had plenty to sell and I got what I needed just in time! They also helped me figure out how much I needed... Very helpful!

We professionally painted our interior to color drench and match our new kitchen and scullery…read morecabinets and island. Kristine did a phenomenal job color matching and finding the exact sheens we needed for every surface. This is now our go to place for product, service and expertise.

First time here and the people are SO NICE. Fast and accommodating. Awesome place! Would definitely…read morerecommend!! !

I have used Carolina Fresh Farms for all of my soil, compost and sod requirements, as well as for…read morethe preschool programs that I have supported at Anne Springs Close Greenway since 2019. David, the manager and his crew are wonderful, their chicken manure compost is truly black gold, and when I had to replace a lot of my sod after I installed an irrigation system, he helped me replace my Emerald Zoysia (not available anymore) with an even better Zoysia. they are professional, friendly and very helpful. Their pricing is excellent and they deliver in bulk or in bags! Skip the small bag thing with lowe's or Home Depot and call David at Carolina Fresh Farms in Rock Hill, SC

I only leave a review every couple years. When I'm truly surprised, either positively or…read morenegatively, but a company's product or service. We ordered sod from a third party, and it was supplied by Carolina. Hands down the best fescue and most courteous service you could ask for. We will for sure use Carolina again in the future!

Good customer service and very friendly. Always willing to help and they know their stuff.read more

Live close to this store and have tried to use it when I can to support the local economy, but…read moreafter today I am 100% done with this store. I went in the other day to purchase a hole saw and arbor that I needed for a job. True Value did not have the size I needed (pretty typical, as their inventory seems to be perpetually low). So I bought the next size down, thinking I might make it work. $50. As it turned out, I never used it. Never opened it or even took it out of the truck. Went back to return the items today and got $40 back. I was told there was a 20% restocking fee on all returned items. $10 charge for something that would take 10 seconds to put back on the shelf. I never heard of such a thing. Complete rip off. They will not get another cent from me.

Since moving to southwest Charlotte a year ago, this Ace Hardware location has easily become my…read moreabsolute go-to hardware store, keeping Home Depot and Lowe's in reserve as backup plans when rarely needed. Every single time I've visited over the past year, I've been warmly welcomed the moment I walked through the doors. The customer service here is genuinely outstanding. Whether I'm dropping in for a quick project or seeking help with numerous items across multiple trips, the staff consistently goes above and beyond to make sure I find exactly what I need. The store strikes the perfect balance: it's small enough to feel like a friendly neighborhood gem, yet it is stocked well enough to satisfy a surprisingly wide variety of home improvement needs. It's a breath of fresh air compared to the giant big-box stores where finding an employee that can assist often proves a challenge.

Ace is the friendly hardware place, and it was certainly so today. I'm working on rewiring the…read moreplumbing in the Sprinter van and need all sorts of stuff. This was my first stop on this journey and I'm still trying to work out what I need and how this project is to be accomplished. I was greeted when I entered Carroll's Ace Hardware and asked if I needed assistance. I do, but I'm not ready yet and so I was able to browse, ponder and figure out what I am doing and what they have. After a bit, I have some ideas but I'm not yet ready to commit. But when I am, I'll be back to here to get the bits. [Review 564 of 2026 - 1425 in South Carolina - 25746 overall]

I've been here many times over the last five years. I had been going to Michaels but after going…read morehere a few times, I've got in the habit of going regularly. I've found they do a great job with their custom framing and today stopped in to get an estimate on frame and mat. It was a little busy right before Christmas and I was assisted by Catherine. She gave me several choices of frames and mats and gave me cost estimates. I decided to go forward with her recommendations and she said it would be 7 to 10 days and they would give me a call. I decided to cruise around the store and look for some other items on my Christmas list. They have a huge selection of Christmas sales going on. I was able to find a few things that were on my list. After about 20 minutes, Catherine in the frame depart tracked me down and said she had extra help and was able to complete the order. What a change of events!, I was very pleased with the news and they did a great job at a great price.

Marcy is the best cashier, she is a newer member of the team but she was so polite and her line…read moremoved the quickest. Dealt with my return with little to no help and I was honestly motivated to spend the additional $98.67 I spent simply because of how kind and quick she was. I usually have a poor time with the cashiers being rude here except the manager (Jazmine) is amazing! Anyway, I made my purchase and left with a smile for once at this location. Good job Marcy!

The staff there is top notch. The pick up and delivery man was polite and professional and treated…read moremy tractor with the utmost care. I sent my lawn tractor in for an oil change and general maintenance. I keep it in great condition so I wanted quality people doing the work. When I got it back it was immaculate. The first time I turned it on it ran like the first time I bought it. I didn't realize how badly it cut the grass before. It runs great and cuts the grass better than ever before. I will continue to get the recommended service from this company. I highly recommend this business for any John Deere needs. Thank you !!

I have called to check to see if this location in Rock Hill, where I bought my John Deere Mower…read morefrom had a Deck Belt for over two weeks, I am transferred to the Parts Department and never get an answer left over 5 Voicemails with my phone number every time and NEVER received a phone call back, called again to try to talk to whomever answered the phone and she always transferred me to parts, knowing they would not answer. Finally, today I called just to be told they have the Belt in stock by someone named Eric. I asked why it has taken me over two weeks just to be told this and he states very rudely, they are busy and their phone never stops ringing and they only have two repair people! Well duh, HIRE SOMEONE! What the heck, if this was me, I would have been fired!! I don't want their excuses, I want an apology, not another rude person answering a phone at a business, I never should have gone there, should have stuck to my first option of going to BOBCAT!