Purchased Romabio Masonry from here for an unsealed/unpainted brick house. Did not cover in 2 coats…read morelike Romabio advertised. Did not even completely cover in 3 either :/ Romabio says I have to get a refund through Magnolia but Magnolia says it's our fault for not using primer even though Romabio says directly on the can and TDS no need for primer on unsealed/unpainted brick. Romabio agreed to give magnolia credit for the product but Christine said she wouldn't 'feel comfortable' giving us a refund for any amount. Christine lied to Romabio that she had warned us to use primer on our unsealed brick. I will never use Magnolia Paint again... Christine was not sympathetic that I was out over $2,000. She said she had to look out for her store even though Romabio agreed the product had not lived up to its description and I should be issued a refund. Same with their corporate manager Christy. She started the conversation by saying she didn't have much time for me even though I had just informed her that her store manager Christine had hung up on me. I also reached out to the owner and have not received a response. I attached a picture of the brick with 3 coats. As you can see, the finish is threadbare even though Romabio advertises their paint as a 2 coat, 'uniform', 'opaque' system with no need for primer on unsealed brick.

The place to go for everything you need to make your home you! Kristina is wonderful - super…read morepatient and spent hours with us consulting the colors with our furniture, lighting and personalities!!

Long time contractor here, these guys are so dang pro. I know a lot about paint, more than most,…read morebut even I get stumped sometimes- and this is my go to store when my knowledge falls short. They know everything about paint, so I don't have to. If you like mediocre, go elsewhere, these guys kill it every time!

Super Knowledgeable. Great Products. For the review below mine you can't expect to buy new paint…read moreweeks later and go around and do touch ups without it flashing. No 2 gallons are ever identical. you have to box them together. If you open up a new gallon and start spot painting this will happen with all paint. The Painter should have advised against this and or at least set expectations.

We professionally painted our interior to color drench and match our new kitchen and scullery…read morecabinets and island. Kristine did a phenomenal job color matching and finding the exact sheens we needed for every surface. This is now our go to place for product, service and expertise.

First time here and the people are SO NICE. Fast and accommodating. Awesome place! Would definitely…read morerecommend!! !

The customer service at this location is excellent! Being a first time painter I had no idea where…read moreto start. Ann was beyond helpful with providing so much information. Highly recommend coming here!

Had a great experience with Magnolia, particularly the design consultant Lisa. She helped me choose…read morethe right colors for my place and was very knowledgable about how those colors would vary depending on sun exposure. She followed up all during the process.

Had a great experience here recently when I stopped in to buy paint. The first day I went to grab…read moreswatches and then came back the next to purchase the paint. The salesperson remembered me and was very friendly and helpful as I made my selection. She explained the wait to shake the can because I got a dark color and she also suggested a primer that would work well with the paint for the item I was decorating. I was also thankful that she gave me a contractor discount on the products because as you know Benjamin Moore is not cheap lol. Just an overall great experience and this was probably my 4th or 5th visit here.

From the owner: Benjamin Moore Magnolia Paint Company is an authorized Benjamin Moore Retailer specializing in…read moreinterior and exterior paint and stain supplies. Magnolia Paint Company is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Huntersville, NC. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

This was my second time shopping with Huffman. They are professional, knowledgeable and provide…read moreexcellent customer service.

What a great store! They have an extensive selection of wallpaper books, which NO ONE else has!…read more The staff is very knowledgeable and couldn't be more helpful! I can't wait to go back and look through the vast selection of great wallpaper companies!

Marketplace paints has been great to work with and very accommodating with our quick turn-around…read moreneeds. Would highly recommend them!

If you are a do-it-yourselfer, buy your paint here. They have the best paint I've ever used and…read morethey actually help their customers! I walked out of Home Depot after waiting 10 minutes for help. They had one person and 10 people waiting. Their paint isn't cheap enough to put up with the wait. My time is worth more than that!! Market Place has everything you need to do a professional paint job yourself.

The best paint store in Sumter, hands down. James (manager) and his crew can answer any question,…read morewhether you're an experienced professional or a "never done it before" newbie. Prices of SW paints are not cheap, but the performance and quality are unmatched by any other company except perhaps Benjamin Moore. Be sure to ask about one of their "preferred customer" or "contractor" discount programs. They can be a real $$-saver! You won't be sorry you shopped there.

From the owner: Your local Sherwin-Williams Paint Store in Sumter, SC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Just left Ed's. There was a customer in there when i arrived. Ok. No acknowledgement of my…read morepresence at all. I've read the reviews and I appreciate focused customer service. But after it was ONLY ME AND HIM he never spoke to me. He never asked if he could help. I was referred to that store by my painter who is about to paint an apartment complex that I own. But today I did not look that part... very casual since we're painting. I AM NOT in the habit of begging for help. I will NEVER go in there again and I plan to tell everyone who will listen about this humiliating experience!! How do I do ZERO stars???

Some of the people made comments about the fact that he doesn't acknowledge people when they walk…read morein when he's dealing with another customer and he takes his time mixing and showing you things well that's why I went to him. If I wanted to have a fast quick experience with really no help because I have a college student helping me I would go to the Lowe's or Home Depot I am looking for Quality Paint and I wasn't sure about certain things and he answered those questions. He's wonderful and I would highly recommend this business. I traveled about 20 miles to get to him I would gladly do it again. Businesses like this are very hard to find.

You walk in this store & there is someone to greet you & ask what they can help you with…read more I was directed to the exact aisle & found the box I needed, It was $14..00 less than the same box at the UPS store, I thought they 'specialized' in boxes? The lady at the UPS store apologized. I called around to Office Depot & U-Haul and went to two other stores before I found exactly what I needed at Lowes, PLUS they offer a 10% Vet discount. Lowes, yes it's a big box store but somebody needs to give Home Depot some completion to keep prices in check, plus they are a huge employer in the state of NC creating jobs and stimulating the economy.

When I say the WORST customer service...believe me. Customer service representative tried to help…read moreme but was unable too...so she called for someone to come assist me. NO ONE ever came so I walked back to front. Another associate came up and then she walked me back asking some of the other sales associate if they knew anything about plumbing. There were 2 men that never acknowledge or volunteered to assist me or get someone to assist me. They were too involved with each other (blatantly ignoring me). The associate finally got someone to assist me. He tried but was not able to assist me but Thank you Brent for trying. Clearly customer service is not something this store cares about. Big disappointment! Training needs to be done on Customer Sevice ASAP!