Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

Mike Wilson (service tech) called me back same day and gave me advice and pricing. He was pleasant…read moreand informative with my Hot Tub drainage issue. I will have Hydra Hot Tubs and Pools service both my pool and hot tub in the future

Mike came by today for a service visit and we were able to figure out the issue. We appreciate his…read morequick response and informing the electrician of what you found so - answering any questions he had. Thank you

Chris at Silver Lining is very knowledgeable and responsive. He picks up the phone when calling and…read morehe also returns calls and texts! His service and trouble shooting my pool heater problem has been great.

Had some tiles come loose around my pool skimmer area which caused a slow leak. Contacted Chris…read morewith Silver Lining in March. He explained that due to weather he couldn't get to my repair for 2-3 weeks. 2-3 weeks went by and was told by Chris (when he did decide to respond) that he'd get to it soon. Chris is one of the most undependable person I have ever worked with. Please save your time and headache and do not try to work with him.

Ted knows his stuff. I received great service and wish I had him be able to do our work much…read more sooner. He is truly gifted with attention to detail, experience, skill, and integrity with perfect down to the millimeter precision pool liner installation. Ted also repaired vermiculite damage that occurred due to us not knowing the pool had been drained completely due to a storm causing a large branch to tear the liner after falling on our fence. Excellent work with great follow up, educational materials, and support. Probably the most honest businessman I've encountered since coming to NC. Highly recommend.

Ted is simply the best in the business. He brings a wealth of knowledge and an incredible work…read moreethic. His measurements and installation were perfect and the result was spectacular. I am really pleased with his work and highly recommend him.

We had a pool installed by Skip. As with any construction there are always "bumps in the road". Due…read moreto the excessive days of rain it took longer than expected, but we have a beautiful pool and spa. Skip is very approachable and answers every call and text. Every one that came into our yard couldn't believe how beautiful our pool and yard looks. See for yourself!

We just had an inground pool put in by Skip and his guys. He was amazing! We put in a very large…read morepool and live on the side of a mountain. There was a lot of rock to deal with but he stayed true to his schedule. He also did a large 10 ft concrete walk way around the pool with an additional slab for grilling. Skip knows what he's doing and at the end of the day you will have a pool in my opinion built better than anyone around this area can do. Highly Highly recommended!

I hired Paul to install pavers. I'm highly satisfied with their work. They started and completed…read morethe project within the timeframe agreed to and was very responsive throughout the project which was important to me because this is the first major project I've done to my home. I would highly recommend Paul and his crew.

Professional, reasonable and great landscaping service. Recommend Paul and team for next timeread more

Micky knows what he is doing and if you are lucky enough for him to fix your spa on the first try,…read moreyou will probably be fine. However, if it requires him to come back for anything he will refuse to respond to calls. I paid for his service call and then he said he would get the parts and be back. After 6 weeks of attempting to reach him, I still have received to response. Use someone else!

Got Mickeys info from Home Advisor. He came out. Found problem. Said he was ordering parts. Several…read morecalls later nothing. Talked to someone in office. She said she would follow up and call us back. Nothing. Very poor customer service

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Trey did a great job even with several dogs running around. Ashley was great to communicate with…read more Look forward to working together in the future!

This was my first summer in my new house and I was so excited to get the pool open. I had Charles…read moreout in the winter when I moved in to make sure everything would be good to go in spring. I called the first week of April to get on their schedule early. Charles started work on Thursday 4/25. After showing up without notice very sporadically and spending most of the time sitting in a rented van in my driveway, I began calling asking for an end date for the cleaning. I wasn't seeing any progress. Ashley gave me the same story every time I called, "just a few more days" "mid next week" and now "it should be done by Monday (Memorial Day)." As you can see from photos - there was zero progress. Pool is still deep green and totally unusable. It's now been four full weeks of the runaround and I'm left scrambling to find another company that can fit me in. I missed out on memorial weekend and had to change my guests' plans. I'm several weeks behind schedule and of course they waited until everyone was booked up, so now I will have to wait several more weeks. Disappointed doesn't begin to describe it. Every time I go in my backyard and see my festering green pool, I feel sick. I wish I had started with a new company rather than trying to remain loyal to the vendors the previous home owners used. Huge mistake. And it really pisses me off coming on here and seeing recent reviews - clearly they've been working, just not with the person who booked April 3rd!

Our pool cleaner was not working properly and Charles came out as soon as he could. He was…read moreprofessional and courteous with even helping me walk down the steep slope of our backyard to the pool equipment. I really liked how he explained to me the bad and the good news on how to problem solve our issues. I took his advice and within minutes, this company text me some options while keeping in mind I had a budget. What is better is they are going to come right back out next week and install my new cleaner. I am pretty excited to finally be done with old issues from an inherited pool. These guys understood what I needed and I finally felt like I was in good hands with servicing old pool equipment. Very fair and did not try to sell me on several things that my pool very obviously needed. Keeping these guys on my contacts in my phone.