A great outdoor store! I came to the store to try on some hiking boots, and the employee was so…read morehelpful and got me the right sizes really quickly. The selection may be a little limited in terms of colors, but the employees were quick to help me find other ways to get the color I wanted. Great store find!

Uloha located on Ward in the same place as Asahi Grill. Awesome place for outdoor enthusiasts. The…read morestaff is very friendly, knowledgeable, and always ready to help with any questions. Awesome selection of outdoor supplies from equipment to apparel to footwear. They even have a Climbing Wall in the shop . Definitely worth a visit if you're looking for outdoor supplies and or equipment.

I was heading to Alaska for the first time and had no idea what to expect, especially when it came…read moreto buying base layers. I didn't know anything about material thickness or what I actually needed. I called the Patagonia Honolulu store and was helped by Taylor. She immediately put my mind at ease and her customer service quickly exceeded my expectations! She explained exactly what they carried, checked their current stock, and put some items on the side for me so I could come down and try them on. Once we arrived, she was incredibly patient and helpful. My son came along with me and had a ton of questions of his own, and Taylor was just as patient and thorough with him. We walked out with my new base layers, and even my son commented on how the store was filled with staff who had customer service just flowing out of their pores! They truly know how to make regular people feel seen and valued. Outstanding job, Taylor and team!

I usually don't go here but got recommendations of them having pretty good running gear. The…read morematerial is definitely lightweight and easy to move in but also good quality. I appreciate the ease of movement and moisture-wicking material which makes it really good for optimum running motion. I was satisfied with my shirt and shorts I got. Will definitely be using these for my runs. I mostly knew Patagonia for being popular with tourists for the shirt that has Patagonia Honolulu on it but was pleasantly surprised at the quality of their workout gear.

This is my patch plug, he has an vast assortment of patches. Always stocking up on new ones too. He…read morealsa carries other items that will peak your interest. He's got RedBull fridge to quench your body when you're in need of energy. Buy my patches, talk story for a little bit. He even get one movie playing in the background too. Dave T. is a cool humble dude, check him and the store out. Then when you done, go to the back door to OGC Tactical. -Daniel Tiger

Visiting from the Mainland (CA) and wanted to check out local stores for Velcro patches. Came to…read morethe store and bought a few. The owner was welcoming and friendly. Parking in the front with a few spaces. Parking on street is challenging though. He had a large selection of patches. definitely will be back next vacation.

7/22/26 If you have never bought any of their apparel you should! Made for the Outdoors but worn…read morethem straight from the trail to my favorite watering hole Pricey? Not really if you want quality, durability, practicality + good looks! Awhile ago I bought a nylon belt w a nylon buckle... no metal parts I've been to Japan, Portugal, Germany n soon Canada Never been "Beeped" going through airport security Their shorts are tough, well made n very practical w zippered pockets... never lost my keys, money...and pickpocket proof! Great customer service! Today I was ready to pay for a $90 pair of shorts Salesman (sorry I didn't get your name) passed on a $70 Sales Price which, actually, ended yesterday SCORE!!!

We stopped by 5.11 Looking for a weather proof backpack with…read morewaist support Aiden provide a great Customer Service He was very informed of all of the product knowledge I was able to advise on what I needed. I got the following items Allhaula™ Backpack 30L And SKYWEIGHT HIP BELT VOLCANIC S/M Will most definitely be a repeat customer

Might as well add to the five star reviews here…read more A little background about me...I'm a 24 year, active duty military enlisted/officer, with my whole career invested in all things diving. So to say I know a thing or two about diving is fairly accurate. I also know a thing or two about gear since I have a garage full of wetsuits, masks, fins, knives, etc. With all that said...I know very little about spearfishing, and since I live in Hawaii now, it's time I did. My first attempt at researching gear was up in North Shore. I'll review that store later, but I'll give you a hint, I haven't decided on a one star or two star rating for them. The folks here are awesome. They aren't pushy selling you stuff, and you get the feeling they really know what they are talking about, and love it! I ended up spending more money then planned, but that's how good they were in getting me excited, and making me feel comfortable with my new hobby. I bought a carbon fiber speargun, and they spent a lot of time teaching me how to use it. They even let me video it so I can replay it when I forget. Thanks guys! See you again, soon!

Staff super experienced and able to give best recommendation on gear. And prices are perfectly…read morefair.

Is what it is, this is the biggest mariner and boater store we have on this side. While it's a big…read morechain store, that offers benefits that smaller ones can't offer like shipping in parts from the mainland. I've been using the West Marine website to order online and pick up to save time when I get there. Staff is always friendly when I get there, saying "hi, can I help you with anything?" They have a really good selection of general marine parts and some specialty stuff you can order. Many people don't know they have ocean apparel and stand up paddle boarding stuff. Reminds me of Sports Authority of the old days, but for boats. Plenty of parking, just have to drive in a circle, one way in and one way out, from Nimitz/Ala Moana Blvd.

I placed a store pickup order and was disappointed by the customer service. The employee never…read moreasked for my name or order number. Instead, he directed me to a wall of pickup orders and had me locate my own package. After I brought it to the counter, he simply removed the tag and completed the transaction. I've used store pickup at this location before, and staff retrieved the order for me. This experience felt indifferent and unprofessional, with no effort made to assist the customer or verify the order before sending me to find it myself. It gave the impression that customer service was an inconvenience rather than a priority. The weakest part about his terrible customer service was the wall is right next to his cashier station and there were no customers in line behind me or the second cashier.

Do you know how The North Face got its name?…read more The name comes from the north face of a mountain, which is the coldest, most challenging, and often most difficult side to climb in the Northern Hemisphere. It reflects the brand's focus on adventure, exploration, and high-performance outdoor gear designed to help people take on challenging environments. Now you know! I visited this Ala Moana location and was impressed by how clean, well-stocked, and organized the store was. The associates were also very friendly, helpful, and knowledgeable. It was easy to browse the selection and find what I needed. If you enjoy outdoor adventures or are looking for quality gear, this is a great store to check out. Be prepared, though, as quality gear can be expensive. As the saying goes, you get what you pay for. Happy shopping!

Selection seems great, but the staff... I have never, ever been in a store where the staff actively…read morego out of their way to NOT help you. Went in looking for a rain jacket and seen a few different designs. Because of that, had questions. Seen a group or 2 of employees talking, so I approach. Scatter. Huh. They regroup, I try to approach again... Scatter. Ok, message received. Leave. Funny and luckily enough, found a different store in the mall that was actually friendly and helpful!

Located in the waipio gentry industrial park. Directions online will give you misleading…read moredirections just drive down ukee street they are right across WIS international. This is obviously a niche market for those that want to be prepared for the impending negative situations this world is facing. This place has dehydrated survival food ... water treatment products... pepper spray .. sealed containers solar generators etc. The manager was very knowledgable and helpful and answered any questions we had.....If you are looking for a local place selling survival gear check these guys out

They offer freeze dried emergency and daily use #10 cans. They also have emergency food kits, gamma…read morelids, and a great water filtration system that come in 3 different packages. They also sell random emergency supplies. The owner is very informational and holds monthly classes.

If the rest of the team is like Robert and Joseph then you have a trusted and knowledgeable team…read morethat will help you get the right gear. They know their stuff and don't aggressively try to sell you products. I get the sense that they are more around to answer your questions and help you get the gear that you need with your budget. Highly recommend! They do have a small parking lot that is shared but its free!

Great climbing gym in Kakaako. Knowledgeable and friendly staff helps you feel at ease ready to get…read moresome climbing sets in. Parking is limited. Good location on Ward Avenue.

This business and employee "Karen" get 10 stars for helping us out and making my day!!! Great…read morestore, great value and selection!! Karen deserves a huge raise! Thank you, thank you, thank you ...signed A fellow "Karen"!!!

I used to like this brand but it only took one incident with the store manager to deter me from…read morebuying their products again. I was there October 31 and I saw that they had NFL logos on their bottles. I was trying to decide on color and when I flipped it over to check the price, one was $9 more than the other, so naturally that helped me decide to get the cheaper one. I was in a rush so I didn't inspect it fully or even realize that I paid the price for one that was $9 more until the next day when I noticed there was a small dent on the cap. I brought it back to the store to exchange for another without a dent and asked about the cost. The young girl behind the register, called for the manager because she didn't know what to do. The manager told me that it rang up at the correct price. I showed her the price tag and she responded with, "Someone has been changing the tags". Ok well I didn't know that and it's not my problem. I told her that I had just purchased the night before so how was I getting charged the newer price. She explained further that someone in their store--and employees keeps changing the tags. First of all if you know you have an employee doing this, WHY are they still employed by you? And second, it was on you, you should have just honored the price. If it was a few dollars, I would have just let it slide but $9-come on. And any other store would have corrected this properly. You guys didn't. For this reason I won't shop here anymore.