Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

The Internet never works properly. Can't load videos on the phone. TV streaming services freeze…read moreconstantly. When attempting to game I constantly get kicked from servers and logged out of PlayStation Network. The internet issues couldn't all be listed. and they are the only provider in my area. my last house I paid $20 less a month for ten times the internet.

I was a boost mobile customer for almost 17years but I am no longer a customer the people that work…read morethere acted like I stole my husband's credit card which was not the case and then my phone disappeared and I had $45.99 on my account and still have not received a refund and to make matters worse where I live in Walterboro my service sucked after being told that I would get great service out here to be honest the staff at the one in summerville off Main street they are rude and thought I was a thief Haha well in they face because turns out I'm not.

I think the girls who work in this little shack do an outstanding job. They are very knowledgeable…read moreand pleasant. They definitely are the main reason I am sticking with Boost Mobile. The corporate customer service is so frustrating to work with... they eventually get it right, but the wait on the phone, getting transferred so many times including to numbers that aren't in service, and having to call 6 or 7 times to get it resolved make a customer want to go to a different phone service. This local customer visit service saves them.

Rigamaroles, I went thinking it would be beneficial but I see nothing has changed with this…read moreprovider. The price of a 17 is the same everywhere so maybe they don't need a new customer so let's just stay the way we are. No desire to help and gain a new customer, maybe it was a long day so why not take a part time job Au revoir verizon, will stay with my current provider

Huge dude at the front has a horrible ego problem. Poor guy doesn't realize he's just another…read moreemployee. Everyone else is super nice and helpful!

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Issues with streaming finally addressed, and with excellent followup. It's unfortunate that I had…read moreto file 3 tickets, and submit a community survey before this issue was addressed, but once they started acting on it, it was quickly and professionally resolved. Here's the lesson for providers: some of your customers actually have a clue (30+ years in network management). Don't assume they are rubes and that when they tell you it is NOT the in-house equipment but an upstream problem, just listen and investigate. It's infuriating to have to spend hours getting someone to listen. Again, my thanks to the tech and supervisor who did finally listen, investigate and fix the problem impacting many people in our community.

The techs that came out to instal the box were great. But the wifi is absolutly terrible. Nothing…read moreelse using wifi and I cant even stream tv shows. I pay for the second highest wifi and which is the "reccomended" one but I cant even think about trying to watch tv and use my laptop. I had to pause the tv just to be able to post this view. 0 stars if I could.

I know people love to complain about their internet service providers, but Home Telecom has worked…read moreout pretty good for us. When we did have a problem, I was only on hold for about a minute before a real human picked up and helped solve the issue.

Complete shit show ever since they went wireless. If only there were options. Remotes don't sync…read morewith TVs, internet lags, frequent outages though brief. Just painful.

I been with them for years. I just went to the one in Azalia Spuare Summerville ,SC to for a…read morerepair. They are very quick and knowledgeable when it comes to cell phones. The store was very clean, the reps were very friendly, courteous, and helpful. I highly recommend this Company.

Avoid this Azalea Square location at all costs. Just like the other local stores, they have zero…read morephone inventory for existing customers, but the behavior of the staff here is truly bottom-tier. I sat and watched a staff member treat a customer with total disgust. She handed a young male employee her phone for help, and he looked at it and handled it like the device was "dirty," making her feel small in front of the whole store. To make matters worse, he then started a loud, heated argument with the person on the other end of the phone while standing right in front of customers. The level of rudeness and disrespect at this store is shocking. They don't care about your problems; they only care about making a quick sale. If you aren't a brand-new customer putting money in their pockets, they treat you like a nuisance. Save yourself the headache and go anywhere else. This team needs a complete overhaul or some serious training on basic human decency!