I shouldn't even give this a one. It's been a year and they have not replaced my door handle! Net week. In a few days...... it has been a whole year! Don't waste ypur time find somw other cmpanythat stands behind they sell! He mess windows when orered i had no choice but to accept a slding door with another pattron in it because they delivered the wrong Itemand I had no choice but to keep it because it would push my whole remodel back if I didn't. Hard time to replace defective Item and they broght it back just to jave spotts inbetween pains! Waste of time move on to aother company to save time and dustration! read more

See all

Sure guard windows and doors are second to none. They are the manufactures and can offer great prices and delivery. I would definitely recommend to new customers. read more

Honestly I can't even review the windows because I never even got that far. I've been trying to get new windows through Rick for over a month now. However, I'd have to assume that since it's a smaller job, I've just been getting the run around with Rick. I've even gone to the business to meet him as he had asked and then he is not even there. So far it's been more of a hassle trying to get this company to do the work for me. I am really disappointed as I thought I'd have a great experience like all of the other yelp reviewers here with great comments. Sadly my experience was not as all others. read more

Purchased and had installed several windows in a home over 10 years ago, and we were impressed with their great service and great windows. They came to offer a quote and provided a lead time that they were able to deliver on. Now recently I referred them for new windows and a slider door for my Mother-In-Law. She received a very fair quote and a descent lead time. The quote was quite a bit cheaper than the quote from HomeDepot with better product and better delivery time. My Mother-in-Law was extremely pleased with their service and with her new windows and slider door. She has remodeled a few homes, and was very pleased with their work and clean up. She is actually the envy of many of her neighbors. She referred Sureguard for her neighbors who want new windows too. Great product and great service. Highly recommended. read more

Sureguard Windows - Door Sales/Installation Near Me - Montebello, California

Great product & service! Rick was easy to deal was and everything went smooth. We ordered 13 windows and 1 slider. Hector did a great job installing all the windows. He was very detailed and took his time making sure everything was done right. Super professional, efficient & nice guys! A huge thank you! read more

See all

I got windows all installed all look nice. I have asked Jason 4 times for the warranty and statement showing I paid etc.but still nothing. read more

Great service and product. Rick was great and provided us with a great price and quick delivery. Was very responsive as well when we needed some help even after the product was delivered. read more

I can't say enough good things about Sureguard Windows. Rick is the owner, he came out himself to evaluate my job: a house built in 1941 with original wood single pane, double hung windows. After some great suggestions by him we settled on a plan and price that was beyond fair. Install was flawless, it took Jose and his helper 2 days to install 19 windows, including a last minute add-on for the garage. Impeccable craftsmanship and cleanliness. In the days we're living in it was awesome to see them clean up after themselves in each room before moving on to the next. I could see a lot of pride in the product both from Rick in the beginning and Jose at the job site. These guys are awesome and I highly recommend. read more

I have had my Sureguard windows for over 18 years with absolutely no problems and when I damaged a couple of my screens they replaced at no charge Rick is the best. read more

Needed a set of new construction French doors in a hurry! Rick was very helpful and able to get the doors within a week...3x's faster than anywhere else and much less expensive than ordering from any other door supplier that I contacted. The doors are beautiful and we will definitely be back with any future door or window needs! read more

Sureguard Windows - We were able to choose between white and silver hardware. Went with the silver. - Door Sales/Installation Near Me - Montebello, California

Updating my review. After installing the windows, we ordered new balcony sliders (triple paned as well). The experience was far from good, considering that they cost over $4k. First of all, the communication from the company was terrible and required me to proactively check in to keep the process moving. The install date kept sliding (first we were told a November date, then Dec 10, then later in the month, and finally on December 30th). On top of this, when I called to ask when the installers would come, I was told that they wouldn't because the company had a Christmas party that evening - even though they were the ones who scheduled this appointment themselves. Their response to my dismay was "tough - we have too much work and we don't even really want to do your job, so take it or leave it". The only good thing here was the installer himself who did a professional job once he came to install the doors. ...... Original review Needed to upgrade the windows on a condo we just bought. Reached out to Sureguard and had Rick come out and do an estimate. Ended up getting the windows done through him and can say that the windows are top-notch. Went for the triple pane ones to have cave-like quietness in the bedroom and they deliver. Good value for good pro read more

Rick and his window installers were excellent. Prompt, professional, competitive priced, courteous and high quality. They came today and installed all 14 windows. Very happy with results!! The windows were measured, cut, and installed less than a week and half. Quick turnaround is very impressive. If you are looking for new windows, use Sureguard Windows from a very happy customer!!!! read more

See all

I had Sureguard windows installed several years ago and they still work great. I had a sliding screen door latch that cracked and broke. I call Sureguard and they replaced it right away. No hassle. Thanks Sureguard, I'm glad you got my back! T Mor read more

Highly recommend this place. Rick went above and beyond to make sure I had exactly what I needed. Great customer service and a professional attitude. I look forward to doing business with them in the future. read more

Rude Guy owns this company, never answers his phone I always get his voice mail, after placing my order i had questions and concerns. These windows are no good. I was not happy and they lied about the windows being certified. I had all windows removed and had to put new ones because there had no argon gas. Worse company. Mr Crowley is a scam dont order with him. read more

Horrible customer service and completely disorganized. I would give zero stars if I could. They are not even licensed any more. Rick is rude, unprofessional and one of the worst contractors I've ever come across. once he has your money, his true colors show. I wish we never used him! They installed like 9 windows/sliding doors in our entire house. Took them like 6 months to even start, because they lost our paperwork. Installation took two days because they sent one wrong sliding door and they had to board up our door for the night. The installation wasn't done the proper up-to-code way and many short cuts were taken that will shorten the life of the vinyl. The warranty is a joke! Good luck getting someone out there to fix anything on time. There is no communication with Rick or the people that actually come out and do the window install. This place will be out of business before the life of the windows end. I had to go to Home Depot to get a completely new window after rick delayed me and never actually ordered what I needed. Happily paid the extra money for a better product and proper installation. read more

We called on Sureguard Windows and Doors to install windows and a sliding door in our house. We met with Rick, the owner of the business who walked us around the business and gave us a demo of the windows and how they were built. We observed that he was very experienced and was sincere towards his customers. He quoted us an outstanding price and put us in contact with his installer Jose. The day of the install, Jose was prompt with his assistant Joe, showed up exactly when they said they would and got to work. They worked quickly and efficiently together and did an awesome job taking out the old windows and installing the new. They had to work around our elderly parents and were caring and compassionate towards their needs. They installed all of the windows and door and really made sure to focus on quality and craftsmanship. While they worked quickly together, they didn't cut corners and just try to get out of there as quickly as possible. They took time to answer questions and encourage us to test all before they left to make sure we were happy with the install. We are very happy with the work that they provided and absolute love the look of the house with the new windows/door. Would absolutely recommend for anyone looking for windows and doors at an affordable price. read more

They did a great job. Their price was the lowest and the installation was excellent. Rick came to check that everything was according to the order, and Jose and the lady who came with him cleaned everything after the installation. I recommend Sureguard Windows!!! read more

Rick (the owner) and his crew replaced my windows about 12 years ago. I recently called his shop to purchase replacement parts for one of the windows. Rick asked me to send him pictures of the broken parts (channel balance...) . He dropped off the parts at my house free of charge couple days later; I couldn't believe it. I highly recommend Sureguard Windows to anyone looking for quality windows and excellence customer service. read more

9 years ago we had our windows replaced and we were very happy with the quality and service we received. We had a problem with 1 window 9 years later and Richard was at our house that week to repair it. He had a terrific attitude and said to call him if we ever have any more issues. read more

I have bought windows and sliders on three different occasions and have always had a great experience. Great product and great customer service from both the owner Rick and his installers. read more

The company runs very well, windows are amazing and the installers were very professional and cleaned up after the job was completed. The installers walked the house ensuring all windows functioned correctly with me and the sliding door as well. Our house already looks so much nicer and the insulation that the windows provide from the weather is nice. Thank you! read more

What is important after a window retrofit installation? Service of your warranty! All installers and manufacturers offer warranties, some have "lifetime" Warranties. Sureguard gets five stars for honoring my lifetime warranty, twice these past seven years, once in 2015, and again this past week February 2019. In 2012 Rick's company, Sureguard did a quality job on my 18 retrofit windows at a killer price. Install went great, product was and remains wonderful seven years later. I am sorry I did not write a review sooner. Sureguard is a quality five-star product, their installers were company employees of Sureguard, they were courteous and professional. Now to the Warranty, don't we all dread that warranty call when we need service? You find that the company was sold (or out of business) Your warranty is out of compliance, or some other nitpicky detail to deny service. Last week my sliding glass door window lock stopped locking. I also had a broken window lock when I climbed through the kitchen window. Yes, I locked myself out. It was so hard to get in my own house my neighbor heard me and came over to help (very secure windows). Seven years after Rick installed his Sureguard windows. He picked up the phone immediately and delivered parts himself the next day! I doubt my kitchen window lock was a warranty issue, but Rick said no worries, he would have installed the locks if I had my drill charged. Thanks Rick! I appreciate you and my Lifetime Sureguard Warranty. read more

I had SureGuard installed all 18 windows and a patio door 19 years ago, in 2001, in my Arcadia house, when my child was just born in that house. Rick and his installer came to my house for quotation and also signed the contract with me, with a life time warranty for their windows. I never expected to use that warranty until 19 years later, when my child is already in college and i decided to move back to my house, after renting my house to some tenants for several years. These tenants really messed up with the house and almost half of the windows could not be opened or closed. The locks were broken and hardware inside the up-and-down windows are broken so these windows can not be opened and some can not be locked. Also many screens in the windows were in bad shape that when i tried to remove them to clean and replace the screen, the screen frame broke. The worst thing is that it seems like someone really know which window was broken and can not be locked and can be accessed from outside yard, so my house was constantly being broken in and things were stolen when no one was at home. I guess these thefts are insiders who really knew how to take advantage of the broken windows. I decided to take a chance and called SureGuard in July 2020. To my very surprise, this company still exists after this 19 years. And even surprisingly, it is Rick who picked up the phone. He asked me to text him the original contract (luckily I still have it) and honored my warranty. He and his technician came to my house to evaluate the windows, ordered the hardwares to fix them, and also replaced the screens for free, even to replaced my patio door for free after they found the hardware for that door is too difficult to get after this many years. The waiting time is a little longer than I expected. I had called several times for the installer to come after the hardware has arrived in their factory, but it had been 2 weeks and the installer was still busy. Then on the day that the installer was supposed to come, his truck was broken and I had complained to Rick that it was too hot in my house when we can not open windows, and Rick came to my house and fixed the windows by himself. I am very thankful for his help and empathy. Overall I am impressed by their integrity in treating customers and honoring their contract. I did not expect that 19-year-old contract is still honored and I am grateful that they did beyond they already committed, being both professional and caring for their customers. As for the quality of the windows, they still work beautifully after these 19 years, blocking the heat waves and seal the bugs out. I heard that their new windows may not use the same good material as they used 19 years ago, that might be the result of the market price competitions. The only shortcoming is that you have to keep calling them to follow up with your order and installation time, maybe because now they are too busy. I would highly recommend this business with their current management team. I wish this business can last for many years to come and keep its good tradition. read more

Just so you know, this company's license has been revoked and can no longer contract work. Why they are still advertising and doing business is a mystery. I had been trying to get them to come out and measure my windows for weeks, with just a runaround and lies as a response. Maybe they are just after the big jobs, who knows. I guess I dodged a bullet with this one. read more

Rick just finished working in my house. He relaxes all the windows and doors. He is so easy to work with. He is affordable, professional fast and easy. You pay when the job is completed. I highly recommend his work. It was a pleasure doing business with Rick. read more

Sureguard Windows - My kitchen window is almost finished. - Door Sales/Installation Near Me - Montebello, California

Just had my windows done by Sureguard Windows. They looked awesome. The work was done professionally, workmanship was really good. Finally got a contractor that I can recommend to others and feel good about. read more

I love folks who take care of their customers. We had our windows installed a few years back (we were quite happy with that transaction as well) and one of them was not working well when we tried to open up. Rick answered our call and came to look at and got it fixed in no time. Way to go Rick! Thanks for your excellent service!! Indra and Jay read more

In a world where expectations are rarely met, its overwhelming when they are exceeded. Rick came out to quote turning a window into a door within two days of first contact. He was friendly and clearly proficient in explaining the process to a construction newbie such as myself. He provided clear guidelines for the construction and installation of the French doors. In timely fashion I was contacted with an installation date. Despite having been happy with the process so far I was still a bit concerned about the installation. And then Jose shows up. During the installation i came to learn that Jose has been with Rick for 18 years. I can see why. He was highly skilled and precise. Most important, he seemed to treat my project as if it was his own house. Thank you Rick and Jose, Great work, the doors look amazing!! read more

Rick and Jason came out on a very hot day to take the measurements. They were quick and we ordered the windows. The price is unbeatable. Hector came out to install them on an even hotter day during the heatwave and fires. He did an amazing job. Hector is very nice, professional, hard-working, quick and efficient!! Super clean and our windows look amazing. We waited so long to replace our windows because of the expense but I'm happy we finally did it and we are very happy with Sureguard. Would definitely recommend and we will be ordering our sliding glass doers from them next! read more

About 17 years ago I had SureGuard Windows replace every window and slider in my 2300 sq.ft. home. This turned out to be one of the best home improvement decisions I have ever made. Over the years SureGuard Windows have proven to me that they totally are the best window replacement company around. They totally excelled when it came to window quality, low cost, almost immediate 1 day professional installation and great customer service given by the owner & his family. Oh and by the way, I recently had SureGuard Windows replace my old french doors with theirs and I'm happy to say I'm just as pleased now as I was back in the day. I would never use or recommend anyone else. read more

Love our windows. Installation was great. Service on a window was fixed within 24 hours. Fast and responsible. I would use again not to mention pricing was good. read more

Rick and crew were top notch , installation was great the crew work delinquently frames and windows look awesome . I have more upstairs windows and will definitely have them install those and highly recommend this Company. Orlando Anaheim hills read more

Called them on a Saturday afternoon, they were onsite for an estimate Monday morning. I had a small order (to start with), they were VERY accommodating. I requested a few quotes from other businesses on Yelp. Most places don't bother with small orders. They're pricing is very competitive. Rick was extremely helpful. I will be a repeat customer sooner than later. Highly recommend. read more

Incredible job! My wife and I are extremely please with the finished product. Jose and his team did an incredible job. Did a lot of shopping around and after talking to rick got a great price. Was a little skeptical at first due to a cheaper price tag compared to some of the other quotes I got, but overall a great value and great work. Will use these guys again in the future. read more

They did such a great job on the windows I'm having them install French doors now too. Great service and great quality.

I totally will recommend Sureguard Windows to my family and friends! Rick was great , I called him on Saturday and he came the next day on Sunday to give me a bid . Out of 4 bids he gave me the best price . They where delivered and installed in 3 days . The windows came out beautiful. Once again thank you very much Rick . read more

Rick was called in as I thought my kitchen window needed to be replaced. After his inspection he advised that it really only needed to be fixed and not replaced. He came and did the work when scheduled and did an excellent job. I was really amazed that there are still honest people in this world. He could have told me I had to replace the window and I would not have known better. Because of this I will use him on any other window jobs I have and also recommend him to anyone who is looking for an honest person who does a good job. read more

Rick came out to my apartments to replace very old windows. He worked with me to get them done in time to show the apartment and did an awesome job. On top of that he beat the other bids I had by several hundred dollars! I'll be replacing all the units shortly! read more

Sureguard Windows is fantastic! My husband and I called Sureguard and spoke with Rick to see if they would replace all of the screens on the windows they installed at our home in Mission Viejo nearly 15 years ago. The windows still look like new, but the screens needed replacing. Rick was so nice and said if we dropped them off, he would be happy to do it! Well, in just two days he delivered brand new screens to our home and even stayed to make sure they all fit properly. We are amazed to find a Company like Sureguard who stands behind their product and cares about their customers like this! And after 15 yrs as well! Thank you Sureguard! We appreciate you! Mel & Tamara read more