I requested an estimate. They sent someone who does NOT speak English. I was unable to communicate…read morewith him. Someone else called and said they could translate?? Really?? No thanks

Worker was very efficient, he was on time and did an excellent job. He's coming back to put in my…read morecat door. The screen is very high quality. He did 2 sliding glass door screens, rebuilt both

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

We called 3 places before deciding to do our windows and doors with ClearVista. ClearVista had the…read morebest pricing and seemed the most honest out of all of them! We had two broken windows that couldn't stay open as well as a window that slid very roughly, along with a broken door knob and a ripped window screen. Miguel and his team were able to not only restore all the broken parts to perfect condition but also replace the window and door knob with a new one. The door knob matched exactly like the other doors, and the window was beautiful with the same design but better quality and energy efficient! Miguel was easy to communicate with and explained well what was wrong with windows/doors and the options we could choose for each. He was easy to approach with any concerns while also being professional. He and his team took their time on their job and made sure everything was good before we paid. We're really happy with the results and thankful to have found a business that we'll be counting on for future window and door needs! Thank you!

Wow! Quick work- the broken window replacement came out nice!…read moreNo mess- Excellent service We highly recommend this company

If you're looking for a reliable, responsive and high quality work, you need to talk to Josh and…read morehis team. The best part of working with Josh and his team is the great and consistent communication. Our project to replace a 2nd story sliding glass door met a slight issue with damage beyond what could be originally assessed. Josh, Homero and the team were able to fix and continue their work. They even finished before the original timeline with the extra damage to fix! While this was the higher of the original quotes we received, the product and service we received was worth every penny. The team addressed our family's concern of keeping the carpet clean and they did an amazing job cleaning up. Sustainable Home Construction's work is one I'm excited to show off to family and friends.

We redid all of our house windows and sliding door through Josh and his company. Initially, we only…read morewanted to do 4 windows but the result and feel of the 4 windows was so good we ended up doing the whole house (11 windows, 1 sliding door). We also went with a company that would not shy away from new construction windows since we knew we had termite damage around one of the windows. They did a great job and the extra cost for new construction was well worth it. The window company they use is located in Anaheim and has a showroom and is very comparable with Milgard and Anlin windows. Communication with Josh was super easy and fast through text and I'd highly recommend him.

I contacted Marco at MJ'S Window. They installed 2 sliding…read moreglass doors and 3 windows for me in 2018. So in 2026 I called Marco again for a bedroom window and a patio sliding glass door in an almond color to satisfy my HOA. Marco made an appointment to come out for a measurement I gave him a check for a deposit and 3 weeks later he had my windows. Marco and his team came out on 3/18/2026 and installed the door and window they did an excellent job. I waited for a few weeks before leaving a review, it had rained for a few days a 2 weeks ago so far so good and No leaks. And Marco also cleaned out the track for the bedroom sliding glass door we had installed in 2018. I highly recommend MJ'S Window, Screen in Alhambra, CA

I highly recommend MJ'S Windows for their professionalism, good communication, and fair fees…read more Most window and door services no longer provide repairs, preferring to install new ones. It was difficult for me to find the repair service, and I am glad I found MJ'S Windows To fix my vertical sliding window, they needed to purchase new sliding parts. They provided fair fees and fast service. Marco made a good effort to fix my old sliding glass door, which was improperly installed and therefore badly skewed. I like that MJ's gives you the option of repair or new installation without commercial pressure. I will definitely contact them with a new project in the future.

Extremely beautiful and professional work. Incredibly reasonable. If you need commercial or…read moreresidential work they are the ones to call. Thank you Ramos Industries

This company installed my shower door. I still go there to get shower door plastic rails to keep…read morewater from leaking out.

I've had Mario and his team install windows on 3 separate properties, they are always on time,…read morequick to respond and effective with communication. I haven't found anyone else that can beat the prices without compromising the quality of work. I would definitely recommend and will continue to use them on any future projects.

On time, curtious, clean, fast work, well-priced and quick to respond to an after installation…read morerequest. Love my new glassed-in shower and loved my experience with Martinez Custom Glass.

I got a referral from my other 2 neighbors who used them previously and their windows look amazing,…read moreDaniel and Alex were the ones that help with installation, their efficiency and attitude are the best, their work is neat and they make sure you are satisfied when each window is installed, and they ask you to let them know at any point if we are not satisfied with the service. The quality that you get compared to other companies, this is excellent value for service, pricing and quality. Make sure you request the team Alex and Daniel!

We had a fantastic experience with Irwindale Windows Co. for our home project. Jaci was superb in…read morehelping us select and install new Milgard windows and sliding doors, and we're thrilled with the result. What truly impressed us was the follow-up service. After the installation was complete, the workers did a final inspection and noticed that one of the window panels had a small flaw and the secondary lock on the new sliding door wasn't working correctly. Jaci immediately took charge and filed a work order with Milgard to get it serviced. Milgard's team responded quickly, scheduled a visit, and fixed both issues perfectly. Not only are we saving money on energy bill, the house is now really *quiet* from the outside noises. It's one thing to have a smooth installation, but seeing how professionally and quickly both Irwindale Windows Co and Milgard'shandled a problem gives us total confidence in their work. We had a great experience and highly recommend both companies! Thanks Jaci!!!

5 amazing stars to United Windows El Monte, Los Angeles…read more I gave United Windows and the Bear installation crew 5 stars! Initially, the process was confusing for me, but Mathew was patient and explained everything thoroughly. I'm thrilled with the outcome - beautiful new windows that'll boost my home's value for sure! The installers, Ernesto and Luis, were amazing! They were respectful, friendly, and worked diligently. I appreciate their sensitivity to my space. They gave me outstanding Customer Service! Thanks to Mathew and George for their professionalism and honesty. If you're considering window replacement, I highly recommend United Windows! 2501 Strozier Ave, South El Monte, CA 91733 at 1-888-905-3773 ask for Ernesto and Luis to provide you outstanding outcomes. Godwin Higa, San Diego Ca San Diego Human Relations Commissioner, Citizens Review Boardon Police Practices eight years and currently San Diego Gang Prevention and Intervention Commissioner.

They do a really good job. Third time I've used them on a couple different properties. Totally…read moresatisfied