Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

I contacted Tim Wells as a result of the YELP reviews I had read. My 7,000 sf office space was…read morejust outside of their published service area. Upon reaching out with my inquiry, Tim immediately responded, asked spot on questions regarding our space, timing, conditions and expectations. He offered to visit the site prior to the cleaning date; however we were able to work via photos, negating the need for the visit. He and Kendall arrived EARLY, were entirely pleasant, hardworking, accommodating and held true to their promise and pricing. I would refer them to anyone without a moments hesitation. Leslie

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

Amazing people. Very knowledgeable about our rug and honest about what they could do to clean it…read more(really dirty). Will definitely use them again and highly recommend

Jonquil Rug Cleaning Company is my favorite place to revive my old school rug. They do a fantastic…read morejob cleaning it and the rug is old and worn, but it has sentimental value to me and I use it daily in my classroom during the school year. I will always use Jonquil because they are honest and they stand by their work. They also provide a fair price. I highly recommend them and I will always be a repeat customer as long as they are in business. They have moved so if you go make sure understand that they are nearby Lockheed's main entrance off 41 and they are that same light that goes to Walmart but on the other side of the street either right if heading southbound or left if heading northbound.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

Tristen from Chem Dry came out this morning and did A FABULOUS job. He was very thorough and…read moreremoved all stains. He had a kind and "can do" attitude! This is my first time with Tristen but I have used Chem Dry for years and they have always done a great job. My carpet lasts longer by using Chem Dry. When I sold my last house, the buyers thought I had replaced the carpet, but it was kept in great shape by only using Chem Dry. I highly recommend them!

I don't leave reviews often but feel that others could benefit from experience. I am only stating…read moreexactly what happened and sharing photos of the work and others can make their own judgement. I originally reached out to Citrus Fresh Carpet Cleaning to clean my sectional sofa. The technician came by, inspected my couch and told me he could not perform the work because it is a cotton blend material and water would ruin the fabric. He recommended I reach out to ChemDry. I reached out to ChemDry, explaining my experience with Citrus Fresh and verified that they have the tools to clean this type of material with no water and I was informed by the Office Manager, Solybeth, that they could. The technician arrived early and was very friendly. I explained to him why the other company wouldn't attempt our couch and he assured me it would be fine, but we might not get the stains out. I told him that was fine as long as his methods don't ruin my couch. I left him to his business and when he was done, he said it would look a lot better when it's dry. It's been a couple of weeks and my couch cushions are ruined. He used water which he should not have used. The original stains are hardly visible, but the cushion color completely changed from cream to black/green. I have included photos. The small cushions dried to normal color and you can see the large cushions did not. I will say, someone from Chem-Dry tried to call me once after I emailed them. I returned the call, but did not receive any calls back. As I mentioned to them in my email, I'm not sharing this information looking for a refund. The damage is done and the $200 is nothing compared to the cost of replacing my couch. I simply want to share with them so they can learn from it and share with others who may be looking for upholstery services so they can make their own conclusions.

Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

The guys from Xceed were great communicators on their arrival time which I much appreciated. They…read moredid a great job on cleaning dining chairs, couch, rug and live seat. I would highly recommend this service.

He was so polite. Him responded so fast And he was very informative. Now I just have to get it a…read moreday off to do it LOL.

Did an amazing job!!! Would refer 100%... Clean, informative, and truly professional. Most of all…read moretimely

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.