1. Ansley Home Cleaning

0

Atlanta, GA

Ansley Home Cleaning

4.7 (60 reviews)
Closed • Closed

Get pricing & availability

Response time

3 hours

Response rate

20%

Services - Ansley Home Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

Ansley Home Cleaning Photos

You might also consider

Recommended Reviews - Ansley Home Cleaning

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

dirt right by the entrance, exactly how it looked this morning
Raigan P.

To start there was an issue with the timing. I booked for noon and they confirmed I booked for noon but the team was scheduled for 1:30pm. I was then late for work because I was waiting around to figure out what was happening. I figured fine, at least my house will be clean. But I paid $300 for a 'deep clean' and there are several areas clearly untouched. The couch was not vacuumed even though I have cats and it clearly needed it. Plus there are several areas on the floor where there is glaringly still cat hair & dirt. Not worth the money or the time waiting around. They came back for a free clean and it was decent. I appreciate them trying to make it right but I won't rebook.

Ansley Cleaning Sevices Example

See all

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Been using them for years. Savannah is the best! Very thorough and fast. Great Customer service is fantastic.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 1
Thanks 0
Love this 3
Oh no 0
Photo of John L.
309
25
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Gina B.
106
1
0

2 years ago

I have enjoyed Ansley Home Cleaning for more than 6 years. We love our dependable cleaners and the incredible service.

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Will G.
595
8
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Service you can count on and is reasonably priced! Always on time and house clean and orderly.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pepper M.
14
11
23

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 2
Thanks 1
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Extremely nice and hardworking. Gets the job done and is very personable! Would use again.

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Paul C.

Paul C.

Thanks Patricia! We love having you as a new customer!

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of H S.
488
2
3

10 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Lisa R.
82
21
17

8 years ago

Business owner information

Photo of Paul C.

Paul C.

Helpful 6
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Megan L.
193
12
3

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Ansley Home Cleaning

Review Highlights - Ansley Home Cleaning

“The owner Steve and the rest of the team at Ansley are always quick to respond and extremely helpful.”

Mentioned in 23 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Home Cleaning 5,901 times last month within 25 miles of this business.

Verify this business

Clean Peachy

Clean Peachy

(6 reviews)

Buckhead

Clean Peachy accommodated my short time-frame and their cleaner Matthew did a stellar job!read more

DO NOT BOOK THIS CLEANING COMPANY. SAVE YOUR MONEY AND LOOK ELSEWHERE…read more I paid $275 for what was supposed to be a deep clean, and I can honestly say it was one of the most disappointing experiences I have ever had with a cleaning service. The reason we booked this service in the first place was because work had been done inside our apartment, leaving behind dirt and dust that needed a proper deep clean. Our apartment is not even that large, so I expected the job to be fairly straightforward. The cleaner came in and cleaned the windows and supposedly took care of the fans and other areas. However, one of the biggest and most important parts of a deep clean is THE FLOORS. When I walked in, I immediately noticed that the floors had not been properly cleaned. I know my floors, and I could visibly see dirt still sitting on them. I tried to be patient and respectful, but the more I walked around, the more I noticed. I checked the bathroom, specifically an area I knew had accumulated the most dirt and dust from the work being done. It looked exactly the same as it had before she arrived. When I pointed this out, she got down on the floor and acknowledged that she had missed it. However, as I continued inspecting the rest of the apartment, it became increasingly obvious that the floors had not been swept or mopped properly at all. She explained that what I was seeing was paint that kept falling onto the floor. I genuinely did not understand that explanation because the dirt was clearly still there. She then began spot cleaning, and eventually, when I thought things were at least somewhat decent, I told her she could leave. I was already extremely disappointed, but I did not want to be difficult or disrespectful. Unfortunately, it got worse. As I continued inspecting the apartment, I became horrified by how much had actually been left untouched. It made me question what else I might have been told was cleaned but had not actually been done. And here is the part that makes this experience even more frustrating: A few days later, I decided to clean the floors myself. EVERYTHING that I had been told would not come off came off. It took nothing more than a simple sweep and mop. The dirt came right up. I cannot believe I paid $275 for a deep clean and ended up having to clean one of the most important parts of the apartment myself. I did not even initially ask for a refund. I was respectful throughout the entire interaction and simply asked if someone could come back to properly clean the floors, which was the main thing I wanted addressed. After all of this, I was only offered a small partial refund. This was not the level of service I paid for, and it was certainly not what I expected when hiring a professional cleaning company. A deep clean should mean the entire space is actually cleaned, not just the areas that are immediately visible. I gave this company the opportunity to make things right, and I am still extremely disappointed with the outcome. Based on my personal experience, I would absolutely not book this service again. Please do your research and consider other options before spending your money here.

Amazon Cleaning - Amazon Cleaning's Living Room Cleaning

Amazon Cleaning

(35 reviews)

Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

Pink Kleaning - After Picture
Sink Area

Pink Kleaning

(9 reviews)

There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

Ansley Home Cleaning - homecleaning - Updated November 2026

Loading...
Loading...
Loading...