Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Amazing deep cleaning! Highly recommend. Moving and after the deep clean our wood floors looked…read morenewly refinished and shining. The entire home sparkled! They were so pleasant and hardworking non-stop for over 5 hours. Maruza was amazing made sure everything went smoothly and on time. The two professionals that came out left nothing undone it was perfect!! Highly recommend to anyone that wants a super deep or weekly... clean. Everything looked new from top to bottom. Thank you so much!!

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

An amazing experience with this cleaning service, highly highly recommend! Will only be using this…read morecompany from now on after other mediocre experiences.... For 1b1b in fairly decent condition it was $195 base for a move in move out cleaning, an amazing price and an amazing job. The customer service was awesome with a simple call to set up the appointment, and the ladies came on time and were very friendly. The room was sparkling clean when they were done, and they even paid attention to the small details. They got rid of hard stains on the glass cookware too, really impressed with this company!

I never got an answer to my service request through Yelp nor did they ever answer my calls…read more I would have appreciated a simple,we do not take new customers,so I can finalize my plans instead of waiting. Very unprofessional!

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

The person I talked to wasn't considerate of my budget-very rude and unprofessional! Highly don't…read morerecommend!

I used this company for the first time and I'm so pleased! Andre went over & above within the…read morecleaning itself and Neil was wonderful with helping me schedule my appointment. Definitely a 5-star experience!

Booking process was smooth. The reps are in touch on text messages constantly. The cleaning person…read morewas professional and did the job well. They seemed to have use harmless cleaning liquids because we did not get any pungent chemicals smell after. They can improve on going over what was all cleaned with the customer.

Me and my bestie started using Sergio about 8 years ago. They always go above and beyond when it…read morecomes to cleaning my place. Their rates have varied over the years since I have moved to bigger/smaller places etc but their quality has never let me down. My fiancé has a cleaning lady that I just can't stand because she leaves so many things not clean. So I finally convinced him to let me use Sergio here. He walked out our master & there was Sergio standing on chairs cleaning the light fixture in our foyer (something the old chick has never done). Let's just say he is now a Sergio believer :) they fold clothes, dust, vacuum, sweep, mop, clean bathroom, and even organize. They have always gotten 5 stars from me.

Very Disappointed. Had them scheduled for 9am today for a deep clean for over 3 weeks. It's 9:45,…read morethey haven't showed or called and won't return my calls.

Team 5 ...Oscar and Lourdes are excellent...Would highly recommend them. They have been cleaning…read moremy apartment for 11 Months.

Left it DIRTY and AWFUL communication. I sent them my concerns WITH pictures as evidence and they…read moreresponded with a message that seemed to say I was not truthful and then never followed up. We also requested for additional cleaning via email and they never responded before going to clean and then just never cleaned the area that was requested.

I am not a knit picky person so I tried to stick with this company even when little minor things…read morewould happen but the last visit was the last straw. I used this company monthly for approx 6mos. The appt time would be changed last min, clients do not have the ability to change the payment option in their acct, toilets were left unclean, rooms would be skipped, paid for extra services & they were charged but skipped but the final things that were the last straw: while cleaning the kitchen the girl left the gas eye open on the stove with the smell of gas so strong that I only noticed it bc I started to get a headache while working in another room. The girl was oblivious. That could have been dangerous on many levels!! The cleaning of my 3000 sq ft house was supposedly done by 2 people in 1hr 45mins? There is no way. When I brought this up to Cynthia her response was "it's my best team, they move fast"....That isn't something to brag about because they did a half as* job. There were 3 people sent for the majority of my previous visits and it even took 3 people longer than that. One of the girls left my front door wide open for 3mins while taking the trash out (could see on the ring) and 1 of my 2 cats got out. When I brought this to Cynthia's attention her response was "mistakes happen and the door was only open for a second". It only takes a second! My pet was missing for almost 2 days! Definitely do not recommend this company AT ALL. Now looking at the reviews (definitely should have done prior to booking) I see many others had similar issues. The responses to the reviews from the company just make it worse.

THE WORST COMPANY EVER!!!!!!…read more I advise you DO NOT BOOK WITH THIS COMPANY; choose someone else! In my 30 years of life, this was by far the WORST "Deep Clean" I've ever received. When I say literally NOTHING was cleaned besides the floors & bathrooms (I'm being generous by saying that because these were just wiped, the tub was not scrubbed, the doors & baseboards were not clean, I could go on and on). I even took pictures of ALL the areas & sent them to the owner. You know what the response was?? He told me they don't clean these areas & they're our of reach (however, when Cynthia quoted me, she said they take their time and use a 2-step ladder to clean higher things & that they also had a pole to clean high ceilings that reached 12ft. - THIS WAS ALL A LIE & NONE of this was done in my home). I'm 5'7 & can reach all of the areas of my house & in the pictures w/ no step ladder. I agreed to let Cynthia & Christian "the new owner" come correct things, & when I did, Cynthia sent me a message back saying that she will offer to come clean for 1hr. free next week. I'm like NO, this should've been cleaned right the first time. What was I being charged $400 for, I was so LOST. My house literally looked like it did before they came, it actually smelled like pee too & I have NO pets (their products are horrible & they stink). I asked the owner this question in my original email & all he did was tell me that what I was saying was WRONG & his team cleaned my home. Question: How would you feel if this was your home? & you came home to a "deep clean" that you purchased & it looked like the pictures? If you say you'd be happy, then I see why you're the owner of this company. Me, being a business owner myself, would try to ensure my customer is happy. If I wanted a half assed job done, I would've cleaned myself & not hired a "professional company". This is literally the WORST experience w/ a cleaning company. FYI- he Cynthia & Christian kept saying the cleaning was not timed, but when I booked a "deep clean" on their website, it said it'd take the team of 2 (to do everything on the check list) 6.5hrs. They were there for only 1.5 hrs. - a BIG 5 hours difference; which explains why my house looks so disgusting!! How misleading was this? I'm still shocked at how NOT clean my house was. I took the time out my day today to let you all know that Two Maids & a Mop is the WORST cleaning company even under "new management"! I wish I would've read the reviews before I booked the service & I WOULD NOT have even used them! Don't waste your time or money, it's truly a scam!! I've uploaded a FEW pictures, but you can get the gist of things! HORRIBLE SERVICE & CUSTOMER SERVICE!