DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

Clean Peachy accommodated my short time-frame and their cleaner Matthew did a stellar job!read more

Let me start off by saying their customer service is amazing, and they are very nice and…read morecommunicative! With that being said though, I would not recommend their services and I am extremely dissatisfied. We paid extra for a deep clean which was well over two hundred dollars for my 1,000 SF home. It was supposed to take multiple hours and it took them less than two. When arriving back home, the bare minimum had not even been touched. The fans and blinds had not been dusted. They vacuumed only what they could see, they wiped down only what they could see and went around lamps, candles, books, etc. The few things that they did move were not put back in the correct spot and left in random places. The cleaning products they used left residue on the few things they did touch. We specifically pointed out two vents that needed to be cleaned, didn't touch those. Kitchen sink hadn't been touched. When reaching out to get a refund, they offered us a refund of the difference between a basic clean and the deep clean that we upgraded to. A basic clean is still close to two hundred dollars and I would say a basic clean is far stretched for what actually was done. Our home looked exactly the same, if not worse from things being misplaced, from when the service started. I hope other people have had better experiences but unfortunately, I feel like I was scammed and the services provided were not what was advertised. Great people, maybe they just need to reevaluate their standards and maybe it was just the cleaners we got that day! Either way, clear expectations need to be set prior to their commitment!

Several months ago, I found myself struggling with managing work:life balance. Once I started using…read morethe excellent services of Go Clean, I have many recovered hours per week AND a sparkling clean home. I placed one call for service and the owner responded immediately to arrange in home services. The communication is outstanding, the cleaning is consistently of quality and the cost of service is quite reasonable.

I couldn't be more impressed with the service I received! Steffany came fully prepared, and got…read morestraight to work. Every room in my home was spotless by the time she was done floors were gleaming, surfaces dust free, and even the hard to reach spots were taken care of.

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

I cannot recommend this company enough!!! Starting from the beginning, the customer experience has…read morebeen 10/10. Their website is incredibly informative and user-friendly, and when I submitted a request for a quote (it was late one evening), I woke up to a personal and detailed email response addressing my specific questions. I was able to book a deep cleaning just a few days later, which was so exciting because I was ready to get my cleaning done once I had made up my mind! I was hesitant about who to choose to come in and clean my apartment, as one would be since you are letting someone into your personal space. I could not be more satisfied with my decision. The owners of this company are absolutely fantastic, and Rosa and her team did an impeccable job at my apartment. It is absolutely sparkling clean, smells amazing, and worth every penny! I have signed up for regular maintenance cleaning every three weeks! Definitely recommend!!

Good service and polite staff. They cleaned the main areas well and left everything looking neat. I…read moreonly wish they had spent a little more time on the bathroom.

Mary did a fantastic job cleaning our home. We have a 2500 sf. three story townhouse. Mary…read morecleaned it from top to bottom in less than four hours. We were preparing to sell our home and there was quite a bit of debris from painters. She was able to clean in even the tiniest of crevices so our listing photos looked good. She has very reasonable pricing and was punctual and polite with a good attitude. We look forward to working with her again.

From the owner: 8+ years experience with residential and commercial cleanings…read more Residential and commercial cleans! Can schedule for recurring cleans. Touch-up, weekly/ bi-weekly/ monthly cleans. Any types of cleanings, call/ text to get an estimate!

Arrived a few mins early and let me know when they were on the way. Very thorough. Only thing…read morethey didn't do, which I would ask for next time, is wipe down our vanity organjzer and bottles in it.

I had a great experience with Maid Kept. They picked up my laundry and did same day cleaning. They…read morereturned my laundry super clean, smelling good, and folded very nicely. The whole process was seamless.