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    Superior Remediation

    3.7 (3 reviews)

    Services - Superior Remediation

    Mold remediation

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    2 years ago

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    Austin Roofing Company & Water Damage - The team

    Austin Roofing Company & Water Damage

    (517 reviews)

    Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

    All Nation Restoration

    All Nation Restoration

    (20 reviews)

    Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

    Main takeaway for efficiency: You can trust Bryan and his team, so stop researching and call All…read moreNation Restoration now! Want the details? Fantastic, because I have plenty of positive things to say about Bryan & Co. First of all, let's go back to trust. It's really hard to find companies and people you can trust, but Bryan is definitely one of those select few. He spent so much time on the phone with me explaining the details and process of the job I needed done. He never got frustrated with my endless questions or my indecisiveness. He taught me all about mold, mitigation, remediation, restoration, and the process for estimating costs. He set my anxious mind at ease, which is not an easy task. Then his team came and did a great job! All of the recon companies mentioned they were worried the counter top would get broken during demo, so Bryan sent his counter top guy out to take it off. Success! Counter top stayed intact as did everything else that should have. Here's a very impressive thing: Bryan accurately estimated a job that someone (who will remain nameless) gave to a company with a lower initial estimate. Not shockingly, when the job was done, the bill was what Bryan quoted from the beginning. I tell this story so you know that even if his estimate is higher, it doesn't mean ANR is going to be more expensive. It just means they are more accurate, up front, and honest. So again, stop wasting time reading and getting tons of quotes. Certainly don't make the mistake of going with a low-ball company. Just call Bryan and rest assured All Nation will do right by you and the job will be done right.

    PuroClean

    PuroClean

    (12 reviews)

    Highly recommend this company! We had some bats decide to take up residence in our wall. Once we…read morehad the bat issue resolved and the exterior wall sealed the next step was cleaning the damage done inside the wall. Israel and his team were amazing. He looked at the issue on a Friday afternoon and was at my house to start the sealing of the home the next day. Within a couple days the cleanup work was done and they immediately began the reconstruction. Maricarmen was the project manager for the reconstruction and her team were very thorough. You would never know there was ever an issue or any repairs. The entire team was very considerate of our time, kept us informed of each step in the process, and were very responsive to any question I had. Thank y'all for everything!

    We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

    Together Design & Build

    Together Design & Build

    (47 reviews)

    My elderly parent's water heater leaked and made a mess in their laundry room and garage. They…read morecalled Together Design & Build and Avri, the project manager, came right out. Avri was able to get them scheduled right away. He kept them informed every step of the process. Avri did a great job! Jose was our contractor. It only took him a few days to complete the job. He really took his time and did an excellent job. I would highly recommend Together Design & Build. They were prompt, professional, and the price was fair. We would definitely use them again.

    [UPDATE TO THE BELOW REVIEW: This evening (Dec. 2nd) I received a call from Ido the owner, which I…read morefound highly offensive as it came after Ido reported that I lied about my experience to the BBB. The owner refuses to take responsibility in public, while sending nicer emails in private and trying to phone . . . this is /deception/ on a stick. You do not say one thing in public and in private say "I didn't really mean that." Ido is upset this negative review and would like it gone, but is unwilling to apologize or be truthful. I'll be updating all my social media reviews according. You'll notice that there are a sudden rash of bad reviews, not just from me. Do business with this guy at your risk.] I have tried to use this company twice. Both times, appointments were easy to set-up and Maria (not sure how to spell her name) was kind, helpful, and lovely. I had a minor flood and needed a company to work with my home insurance for the repairs. "Together Design" was one of four contractors I consulted, all with excellent reviews here and on Google. Avri the project manager was courteous and helpful, and was the last estimate I needed for the insurance company. I waited some weeks, but an estimate never came. I finally called the Avri's phone number on the caling card he cave me (I think I woke him up, sounded groggy at first). Avri said that my expectation for an estimate was misguided, and that he's being doing this job for quite a while. He said that the way "Together Design" works is that they only provided an estimate once I hired them. I said this is backwards, that I am to receive estimates and select the company I felt comfortable with in consultation with my adjuster. Avri stared to make excuses, none of which addressed my concern--that to consider them, I needed an estimate. I found his customer service quite rude: he kept cutting me off, he would not listen, he was defensive, made excuses, and so on. He stressed his experience, to which I responded three other contractors have already provided estimates and I was waiting for his. Avri said estimate-first is not how they do business, but he would get an estimate to my adjuster ASAP anyway. After a few days without an estimate, I went with another contractor. Maria called to follow up, and I told her my issues. She asked if I could give them another chance, I said not at the time, as time was of the essence and I needed the work to start yesterday. Disappointing, but I was ready to move on. Flash forward five months later, and I haired a crooked contractor who I am now unfortunately suing (cannot review them yet until that suit moves forward). I remembered Maria asking if I could give them another chance, so I decided to call again. Like the first time, communication was clear, easy, and Maria was very easy to work with. I was asked if I wanted to work with Avri again, and I said absolutely not given how poorly he handed the first time. Days later, however, I received a phone call and Maria said she was "calling with news." After she shared with the project managers my videos and photographs, they concluded my "scope" of my project was "not a good fit." I asked if it was "too small" or "two large" of a job. She said, "uhhhh . . . legally I can't say." I found this quite odd. She apologized, expressed wanting to help, but it was not something they are willing to do. I asked again why, and she would not say. Perhaps it was because I did /not/ want to work with Avri, but another PM. As I was about to post this review, I received a message from "Ido" who said their company /only/ takes on remodels from "start to finish." This was the first I have heard this excuse, it's certainly not mentioned in their advertising. If this were truly the case, I should have been told this upfront so I did not waste my time again. Maria asked I give them a second chance, and I did. This is a private business, and it's their right to turn down any client. Absolutely. It's also my right to report my experience. I'm trying to be careful not to be too judgement, but not being "legally" able to tell me why they wouldn't take the job the second time appears deceitful, as does "Ido's" explanation they /now/ only do start-to-finish remodels. Your milage may vary.

    Superior Remediation - damagerestoration - Updated May 2026

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