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    Home Heroes ATX

    5.0 (6 reviews)
    Open Open 24 hours

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    Services - Home Heroes ATX

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    Austin Roofing Company & Water Damage - The team

    Austin Roofing Company & Water Damage

    (518 reviews)

    Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

    All Nation Restoration

    All Nation Restoration

    (20 reviews)

    Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

    Main takeaway for efficiency: You can trust Bryan and his team, so stop researching and call All…read moreNation Restoration now! Want the details? Fantastic, because I have plenty of positive things to say about Bryan & Co. First of all, let's go back to trust. It's really hard to find companies and people you can trust, but Bryan is definitely one of those select few. He spent so much time on the phone with me explaining the details and process of the job I needed done. He never got frustrated with my endless questions or my indecisiveness. He taught me all about mold, mitigation, remediation, restoration, and the process for estimating costs. He set my anxious mind at ease, which is not an easy task. Then his team came and did a great job! All of the recon companies mentioned they were worried the counter top would get broken during demo, so Bryan sent his counter top guy out to take it off. Success! Counter top stayed intact as did everything else that should have. Here's a very impressive thing: Bryan accurately estimated a job that someone (who will remain nameless) gave to a company with a lower initial estimate. Not shockingly, when the job was done, the bill was what Bryan quoted from the beginning. I tell this story so you know that even if his estimate is higher, it doesn't mean ANR is going to be more expensive. It just means they are more accurate, up front, and honest. So again, stop wasting time reading and getting tons of quotes. Certainly don't make the mistake of going with a low-ball company. Just call Bryan and rest assured All Nation will do right by you and the job will be done right.

    Ace Roofing Company - Roofing Contractors - Yelpers Rave About Ace Roofing!

    Ace Roofing Company

    (337 reviews)

    Wow! Ace Roofing really saved the day for us during our home sale…read more We were in the middle of selling our house here in Austin when a roof inspection came back with a laundry list of repairs. After getting a few estimates, Ace Roofing was the clear winner. What really earned the 5 stars: The Price: Their quote was significantly more affordable than the initial inspection report estimates. It made a huge difference in our closing costs. The Owner Connection: I was impressed that DJ, the owner, actually came out to our house to meet us personally. You don't see that kind of local, hands-on service much anymore. The Paperwork: Garry, the project manager, provided full photos and documentation of all the work they accomplished. Having those photos to show the buyers gave them peace of mind that the work was done well. If you're looking for an honest, reliable roofer in the Austin area who won't overcharge you, definitely give these guys a call. So glad I reached out to them!

    Ace Roofing installed our new roof in October of 2024. We were more than pleased with the quality…read moreof their work and their attention to detail. Fast forward to January 2026 and a buyer home inspection revealed that we had one shingle with unexpected granular loss. I called Ace Roofing and was promptly contacted by Maston. Within a week, Maston looked at the shingle in question and took care of the problem at no charge. I would highly recommend Ace Roofing based not only on the quality of their work, but also their willingness to address any future issues.

    Austin Hi-Tech Restoration - Kitchen stove

    Austin Hi-Tech Restoration

    (39 reviews)

    Austin Hi-Tech is awesome to work with and I'm glad my insurance company referred this company to…read morerepair the water damage from the broken pipes and sewage backup. This entire team works fast and really enjoy taking care of their customers as if they're family. My hats off to the entire mitigation, contents, and reconstruction teams of Chase Stephenson, Laura Mora, and Tanner Lane who really knew how to make a stressful experience not as stressful.

    I worked with Austin Hi-Tech from the mitigation to the restoration portion of the job for a…read moreduration of 3 months. Chase and his team initially answered the phone and came to our house following multiple water slab pipe leaks (cold and hot lines) in our kitchen and living room area. He helped us with mitigation was super nice, easy to deal with, and fully understood that me and my family were going through a lot of stress at the time. They sectioned off the area that needed to be dried out and ensure all the dehumidifiers, blowers and purifier units were placed inside this area to help control the heat in an area without any AC vents. This made a huge difference for us since it allowed us to continue to live in our home while going through this painful and lengthy process and still have full use of our kitchen sink throughout the entire 3 month process. We also decided to use them for the restoration portion of the job which we didn't have to do. That's when we worked with Andrew and Tanner as well as Rodrigo and Nelson. They had a lot of work to do including replacing all of our kitchen cabinets, doing lots of dry wall repairs throughout the home, add insulation inside walls, plus much more. They worked with our schedule throughout the entire process and kept us up to date with texts and emails so we always knew what was happening at any given point. Mostly, they were professional, always punctual, fully knowledgeable and patient with us. We would highly recommended them.

    Austin Fire & Flood - water damage area

    Austin Fire & Flood

    (9 reviews)

    TLDR: Though we had no issue with the quality of Austin Flood & Fire's work, we had multiple…read moreegregious billing issues, to the point that it's difficult to believe they weren't intentionally trying to overcharge us. 1. Austin Flood & Fire responded to our call on a Wednesday night to begin drying our house out after a flood. On Thursday morning, Alex Zimmer put together a complete quote for the full remediation. We found the quote high, and got a second quote from another provider. On Friday morning, we called Alex to let him know that we were going with the other company because of cost (paying out of pocket). Alex stated that the other company was not going to be as thorough, and convinced us to reconsider, offering to work on getting his quote down. He met us in the middle and offered to start the next day (Saturday). We agreed to go with AF&F and asked for the updated quote in writing. We repeatedly called and texted Alex throughout the day on Friday for the updated quote, which he assured he would get to us. Eventually, it was close of business on Friday and we had to cancel our other company (slated for Monday). Finally, AF&F sent the updated quote at 8 pm on Friday, for only $1k less than the original quote and roughly $5k more than the price discussed. Alex admitted this was AF&F's mistake, but was unwilling to honor our verbal agreement. Considering it was now Friday night and we were urgently seeking to remediate, we felt trapped and chose to go with AF&F and hope for the best. We did ask to speak to the owner, Robin, before we proceeded, who assured us they would do everything to keep the costs down, and that the quote was the "not to exceed" number and may be less. We felt somewhat better and chalked it up to a miscommunication. 2. A few days later, we received an invoice for 20% of the total quote. We had already paid a deposit on Wednesday which was not reflected in any of our new documents. We contacted AF&F to remind them of this, and at first, our project manager, Danielle, said it would be taken off "at the end" without further explanation. Given the upfront billing issue, we did not trust that this would occur. They did eventually make this right, but it felt like clear dishonesty and/or incompetence to have two billing issues at the outset. 3. As the work started in earnest, the team was prompt and did a good job. The only issue, which we flagged repeatedly to Danielle, was that certain pieces of equipment were sitting unused. She reassured us that we would only be billed for equipment used. Because the dry out hadn't taken as much equipment or as many days as the original estimate, we expected our final invoice could be less than the "not to exceed" number. Imagine our surprise when the total invoice was $700 over the "not to exceed" number! We did not approve any work outside the original scope, nor did they even seem to notice they went above the "not to exceed" number. They simply offered us a 5% "prompt payment" discount if we paid within 48 hours. We reviewed the invoice and quickly realized that they had cited 44 pieces of equipment in our 900 square foot home. This was a clear overbilling, which we pointed out. Both Danielle and Robin immediately replied to say that we were misreading the invoice and/or were incapable of doing basic arithmetic. We highlighted a specific room to point out discrepancies, and they went silent for a full day. We received an updated quote for a decreased price on Thursday morning, with a reminder of the "prompt payment" discount (now down to 24 hours with no adjustment for their mistake). Danielle admitted they had double charged us for equipment in several rooms and sent photo evidence, which we reviewed only to find additional errors. We asked for the supervisor hours to be removed as well, considering it was not included on the original estimate and we had to spend hours of our own correcting errors. We came to an agreement and paid the rest of the invoice in full by Friday. We never heard another word from Robin about any of this. Overall, we had no issue with the quality of their work. Their on-site crew were helpful and polite. However, these issues suggest incompetence or intentional overbilling. They take advantage of the fact that they're providing urgent services to people in difficult circumstances, using scare tactics and time pressure to sell. We would not recommend them under any circumstances.

    We live in Oregon and had to coordinate remotely, but email/phone communication was good when…read morelining up testing and estimates. Alex and I texted while items were being pulled from the house, receiving confirmation photos. Comms were good coordinating return of the cleaned items to a storage unit. Billing went smooth. It was only when items didn't turn up that AFF began to destroy the good will they had built with me. When trying to resolve the issue, they blamed their subcontractors and said objects not added to the project through "established communication channels" were not their responsibility -- it didn't matter how much proof I had. An antique family heirloom was lost and left another one sitting in Texas to be retrieved later on our dime. AFF makes errors and dodges accountability. Find another local outfit. If you must work with AFF, dot every i and cross every t -- and make sure you do it through their "established" channel. They added frustration to our tragedy.

    Home Heroes ATX - damagerestoration - Updated May 2026

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