Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I have been shopping for a great business to replace a door I had. I've consulted with business of…read moreall price ranges but I truly felt the most trust with Cambridge Doors and Windows. Diana was amazing during her explanation of some of the features and their benefits of different styles of doors. She truly listened to our needs and showed several options. Then Mike came out and evaluated where the new door would go. He was meticulous about asking what we wanted at each step, which was SO appreciated! I could tell he was very knowledgeable and he laid out what the process would look like, how long it would take, and assured me that I could reach out with any questions. Even when the team came out to do the work (which was sooner than originally expected but we were glad!), Mike stopped by to make sure we were set up right for the day. His team was very respectful of my home and us. They were quick and thorough. And lastly, the door is GORGEOUS and I'm so glad I chose Cambridge Doors and Windows. I'll definitely be calling them when I replace 2 other doors I want to change out.

Very knowledgeable and efficient about what was needed. Didn't add-on things not needed…read more Appreciated the honesty and quick service. Had to replace my motor unit and he was able to do that with one he had on the truck. Even compared price if I bought one at a box store. Good work, really like our new system.

It's so nice to do business with a company that actually cares about you and about doing quality…read morework! I learned about them from a neighbor. I called and they came out within an hour, troubleshooted, reset my system and didn't charge me!!! I know my motor was going to have to be replaced soon. They were honest about what I needed- didn't try to up-sell anything, and their price was fair! They came out two days later to do the replacement. Showed up on time, did the work, walked me through everything and the price was what they quoted....NO HIDDEN FEES! I can't say enough good things about this family run business.

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

They did an amazing job on my doors. I have knotty alder…read moredoors and they restored them to perfection. They went above and beyond. Thank you for fixing and restoring my doors.

I initially booked my appt to have our door refinished with Crystal on 2/08/23 for 2/25/23. She…read moresaid the door tech/refinisher would be at our home at 8 am. and it would be a 4 hr job. So we confirmed the appointment the day before on 2/24/23, made arrangements to be available promptly at 8 am on Saturday. At 8:17 am on Saturday-Carlos/door refinisher texted me,saying the was running a little behind. Will let me know when he got closer. I responded-Ok we are waiting. At 9:18 I texted Carlos asking how far are you from our home, Carlos responded at 9:24 am saying he was 35 mins away coming from Sugarland. I live in Richmond ,TX which is Not 35 mins away. I called him at 9:25 am and asked him, why is he taking so long: His response was-that he stopped to do another job in Sugarland and it was his fault. That maybe he could make to our home at 10 am or a little after that! I told him to forget it, that we made arrangements to be available at 8 am. That it was BAD BUSINESS to do this to a customer, it says a lot about this company. That I did NOT want him to do anything. Then at 9:39 am he called me and said he talked to his boss and they would discount $50 off the price to redo my door. I advised him WE were not interested in doing any kind of business with him or the company. They are SO unprofessional! I would NOT recommend. I also called Crystal back the person who booked my appt, She didn't answer, I left a message explaining what happened, I NEVER got a call back. This company is UNRELIABLE, no customer service.

Roberto Hernandez was amazing and efficient to help us with our door order for our custom home we…read moreare building. We were out of there within 45 minutes. Incredibly knowledgeable on all aspects. Great experience! Highly recommend Door Clearance Center!

Spent a small fortune on a double entry iron door for the front entrance of my home. It looked…read moregreat initially, but it continues to crack and peel.... i've had the same repair guy come out fix the crack sand it down repaint it, and then it happens again. This problem continues to give me a huge headache and costing me a small fortune to keep my doors looking good. Extremely disgruntled with these doors that I spent a lot of money on that I continue to need to pay someone to fix and repaint. Find another source for your iron doors, and don't get swindled like I've been!!

The door technician was awesome but the lady answering the phone does not have good knowledge. All…read moreshe says is that is policy. No explanation.

Awesome service! Door looks brand new. William is awesome! William also did the weather stripping…read morearound doors which will be very helpful when we get our cold blast. Lori

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

I desperately needed a handyman to support my move. Lorn came, saw, solved. Not the quickest, but…read morethat was not what he was hired for anyway. He was hired for precision and he delivered perfectly. I am very happy. I think the money that I spent was very well invested.

I first contacted Mr. Handyman Kirby was through the Yelp contractor feature on the app back in…read moreJune of 2022. Amongst everyone contacted me, Kirby seemed more genuine and professional in the replies. Time went by with another artic freeze last December. Ok, time to revisit my request. I messaged Kirby on Yelp. He remembered our conversation and replied right away, as usual. After I sent him the pictures, he quickly replied with a quote. Then, he agreed to show up on my day off. My husband wanted me to fix the front door since the freeze we all endured over 10 years ago. I tried my DIY fix from foam patch to stuck some towels, to seal the seams with packing tape to adding a drape... Yaddi yadda. Ok. Time to call a professional. Because it's an exterior door, it has to be fiberglass door because steel door will conduct temperature from outside. Hot out hot in and cold out cold in. No lying. I researched before agreed to get it installed. Also, because of the door frame had been badly damaged with years of abuse from the weather, everything has to go. I was told by some carpenters who wanted to just replace out the bad piece of door frame with a piece of wood plank. No way, José. I was so glad that I refused to get another DIY person's work and getting charged for a professional price. According to Kirby, his Mr. Handyman Kirby business has been handed down from his grandfather to his father... for generations. Kirby specializes in doors, drywall repairs and other handyman's tasks. He was professional and polite. My neighbor came by to inquire about his business. I had to give them his card and information. He gave 100% of his attention to my project. That's very important. So, he won't get distracted and delay my project. I really appreciate his policy in taking care of his clients. Guess what, I'm going to enlarge his business card and tape it to my door. I want to tell all my neighbors who installed this beautiful door. Thanks, Kirby!